Dior US Reviews 

14,711
TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

I accidentally added the perfume to my cart twice instead of once. Can I quickly cancel or modify the order? No, which is understandable. After receiving the 2 perfumes, can I initiate a return... See more

Rated 5 out of 5 stars

We are a 501 c3non-profit organization that helps college students. Numerous of our students have mentioned the tremendous quality of your products. Would you be able to donate some to our cause.... See more

Rated 2 out of 5 stars

This review is not about Dior products, but about their US web site. No matter how many credit cards I used, or how many times I edited my billing address, I was unable to place an order. Always was... See more

Rated 5 out of 5 stars

I love their skincare products and makeup. Used to buy them through Sephora but prefer to get them from Dior directly for the membership perks. Just reached Platinum status and my gift has shipped. Fo... See more

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Clothing Store

Information provided by various external sources

For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: customerservices@dior.com .


Contact info

3.1

Average

TrustScore 3 out of 5

15K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(14,711)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gift

I sent a gift to my daughter and it got there earlier than expected. The wrapping was beautiful....she didn’t want to open it. It was a great experience and I would recommend it to everyone.

8 April 2021
Rated 4 out of 5 stars

Forever liquid.

Items not as I as I expected that it won’t stain the mask but they have quick shipping & professional packaging.

8 April 2021
Rated 5 out of 5 stars

Wow! Dior is a class act

Wow! I was blown away when my package arrived. The gift wrapping made me feel truly special. All of my items arrived intact and perfect. Dior is definitely a class act. I will order again soon.

7 April 2021
Rated 5 out of 5 stars

excellent high-end products

Dior is always known for its excellent high-end products. All has a premium quality, whether it's clothing, cosmetics, skin care, or fashion accessories.
I just love their latest fragrance collection, it's simply outstanding. Really a great service provided by Dior.

11 March 2021
Unprompted review
Rated 5 out of 5 stars

It's been a dream of mine to get this…

It's been a dream of mine to get this perfume for a long time. My Mother had some when I was younger but because of our financial status we could not afford getting another. But though time I was able to get good paying job that I enjoy. And finally I was able to get my hands on this extravagant perfume. The smell is just marvelous and gives memories of when I was a child and my mother would throw gatherings for our friends. Anyway I would just like to say thank you for still having this item after so many years. I am very grateful.

1 March 2021
Rated 4 out of 5 stars

I like Dior

I like Dior. But their latest collections were a bit disappointing. I am waiting for what they will surprise in the new season.

22 February 2021
Unprompted review

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