I was disappointed with this box. A missing ingredient is a minor inconvenience; multiple vegetables arriving looking like they're on their last day or two of being usable is another. It became a chor... See more
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Dinnerly is the most affordable meal delivery service on the market. Open the door to unfussy, affordable weeknight cooking.
West 37th Street 336, 10018, New York, United States
No recent history of asking for reviews
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Replied to 98% of negative reviews
Typically replies within 24 hours
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Great selection of menus, quality ingredients, excellent pricing, convenient.
The delivery Co is the worst. But this last order was never sent to the delivery Co. Sometimes my order doesn't arrive until very late in the day. I cannot seem to be able to find a phone number to talk to any at Dinnerly. Very frustrating and I Am looking at other Companies

Reply from Dinnerly
Recipes great. Veggies are a little beat up and shipping company is too rough on contents. I often have damaged items. This week the balsamic vinaigrette was broken open and all over everything. Several times the meat has been leaking which is worrisome. I’ve moved to every other week until shipping situation improves. Otherwise I’d give you a 5.
Longtime customer- overall decent menu choice for diversity of tastes. Ingredient quality is inconsistent and produce arrives damaged too often. Customer service is good snd app, etc is easy to use.

Reply from Dinnerly
The meals have been great and I love the add-ons, nevermind that they give the option to fill your order just from the marketplace. Also when there has been an ingredient missing, credit has been easily provided. Delivery too late at night was an issue at the start, but has been rectified.
After thinking about choosing one of these companies i went ahead and started a new account. After realizing that it was way to pricey i tried to cancel it 30 seconds after i started an order. They said it was too late to cancel. I would be forced to buy the box. Never again will i deal with such a dishonest company. Sending 6 meals total that came in the box. These meals will barely feed on person let alone two adults. The ingredients dont look terrible but theres just not enough of them.

Reply from Dinnerly
The planned meals, when the correct ingredients arrive intact, are mostly delicious. However, we have recently had multiple deliveries that were missing key ingredients or did not deliver the recipes that we selected. This has caused us to improvise or use the included ingredients in a creative way that was not planned. We also had one delivery where the included ingredients had completely spoiled.

Reply from Dinnerly
The last few deliveries were missing items or had additional items and the package was not delivered to the front door.

Reply from Dinnerly
Continuous lies about cancellation requirements. They continue to charge after account deletion. Menu ingredients do not include a full list which may be a problem for people with allergies.

Reply from Dinnerly
My experience was average. Some of the food was good, some not so much, and it was cold besides. If you're looking for a budget-friendly meal, you won't make a mistake here, but don't expect a high standard.

Reply from Dinnerly
customer service is the worst I have ever experienced,I tried to cancel my subscription because meals were repetitive and and not that good,after 6 attempts to cancel,they kept billing my debit card ,I finally ended up changing my debit card .

Reply from Dinnerly
My experience with Dinnerly was decent but had some ups and downs. The meals were simple and budget friendly, but a few recipes felt a bit bland or repetitive. Overall, it's okay for easy, quick dinners, but not exceptional.

Reply from Dinnerly
Mixture of rotten and fresh food, bad company this really p me off, wasting my time

Reply from Dinnerly
The food is fine - the recipes are mostly good, at least from what I could experience in the first two weeks. The main problem is customer service. I am very unhappy with how my delivery problem was handled. Speaking to someone on the phone is very difficult. The first time I complained, I received an apology and not much more explanation. The problem happened again in the second week. This time, the person I chatted with seemed more interested in debating the information I shared than in solving the problem (the problem was that the box was not being delivered to my door on the second floor of an apartment, even though I had shared the gate code). If they had solved the problem, I would have been fine - I don't care about what happened in the first two weeks, just want to make sure that it won't happen again. The experience was bad enough that I lost trust.

Reply from Dinnerly
Love the options, the food has all been delicious, and the delivery gets there on my schedule, which I appreciate. I have a changing work and social schedule, which means I don't always have time or opportunity to cook. So I really appreciate the easy way it is set up to pause and restart the plan. It's been so nice not to stress about that.
The meal choices are varied, easy to prepare and delicious. Gives me a chance to cook different cuisines without making a big investment in spices and other ingredients. I have been using the meals for several years and they really come in handy especially before a trip. Great not to have lots of food left that will go bad while we are away. Handy on our return also, knowing I can fix dinner without having to run to the store. Occasionally in the winter, we live in a snowy mountain area, my delivery is delayed or does not come. It’s my only complaint and not really Dinnerly’s fault.
At times the ingredients are missing or wrong- whoever packages the box sometimes places heavy objects on top of smaller items that will open via delivery

Reply from Dinnerly
First package was late, second was missing an item, third was missing a recipe sheet. Just always something it seems like…food is good though

Reply from Dinnerly
good food, but suddenly you've stopped including a cardboard tray in the box
AND as usual you never give me good tomatoes - always the tasteless Roma ones...
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