Dineindulge Reviews 

3,135
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the incredible talent, professionalism, and friendliness of the private chefs, who arrive punctually and create unforgettable dining occasions. Guests are particularly impressed by the delicious food, generous portions, and the wonderful presentation that rivals high-end restaurants. Furthermore, people love that the chefs handle all the tidying up, leaving the kitchen completely spotless by the end of the evening. However, some customers also noted occasional shortcomings, mentioning that certain bookings felt poorly handled, communications were lacking, or specific details during the overall meal service fell below expectations.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting professional chefs who arrive... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the chefs and booking team as... See more

Quality

Users describe positive interactions with quality, noting that the food is fantastic, delicious, and... See more

User experience

Customers had positive experiences with user experience, highlighting clear communication through an... See more

Product

Clients share positive opinions on product, highlighting incredible menus, generous portions, and delicious,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent and exceeded expectations. Shout out to chef Alberto who was great. Food was fantastic and the whole experience was like dining in a high end restaurant but providing your own drinks and sa... See more

Rated 5 out of 5 stars

Communication with the company was exceptional, staff were always extremely helpful right up to the day. The two chefs we had were brilliant and waited on us hand and foot, they made it an experience... See more

Rated 5 out of 5 stars

This was such an amazing experience! The food was wonderful. We chose this expecting it to be a 'good' experience, and it was priced great. We came away from it with everything exceeding every expecta... See more

Rated 5 out of 5 stars

Chef Andy and his assistant were brilliant - friendly & very professional. Food was amazing, Andy checked how everyone wanted their main course done, fantastic chocolate souffle. Added bonus was the... See more


Company details

  1. Caterer
  2. also in
  3. Catering Food and Drink Supplier
  4. Meal Delivery
  5. Mobile Caterer
  6. Restaurant

Written by the company

Dineindulge is the world’s 1st and only private chef experience and now includes our UK wide chef meal prep service, Meals. Our personal chef hire service & menus are available in over 10 countries and whether you are booking us in London, Paris, or Rome, you can experience restaurant quality cuisine, at a restaurant price in the comfort of your own home or holiday accommodation. The Dineindulge service includes your own private chef who will freshly prepare, cook, and serve your chosen Dineindulge menu by taking over your kitchen and equipment in the home, accommodation, or venue. The service is designed to be relaxed and personable with your chef introducing each dish to the table, as well as clearing and cleaning down the kitchen and even doing the washing up before they leave! Through Meals.co.uk, we now offer the UK’s first nationwide chef meal prep service, tailored to your exact needs and goals. Enjoy the luxury and convenience of having your own personal chef, but at a fraction of the cost, cooking all your meals for you with the planning, shopping, and washing up taken care of.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(3,135)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was really good

It was really good. The chef was fantastic, fast and everything tasted really good. We did not even feel his presence there at all, he was so swift and quiet with his cooking.

24 August 2025
Rated 5 out of 5 stars

Good decision to use Dineindulge

The whole process was easy and well managed throughout from choosing from the many menus,getting answers to questions and completing the booking. We chose the relaxed garden menu and the result was delicious. Our chef arrived punctually,and quickly adapted to being in an unfamiliar kitchen. She was calm and charming and provided us with a delicious meal which our group of 11 all enjoyed. There was more than enough food. The kitchen was left in perfect order with everything cleaned and cleared away. Altogether a very good experience and I recommend the company.

24 August 2025
Rated 5 out of 5 stars

The chef was incredibly professional

The chef was incredibly professional, punctual, and friendly—and the food was absolutely phenomenal. Every course was beautifully presented and packed with flavor. It felt like fine dining in the comfort of our own home. The entire process was smooth and stress-free. Highly recommend for anyone looking to make a special occasion truly memorable. Will definitely book again!

28 August 2025
Unprompted review
Rated 3 out of 5 stars

No comparison to last time we used them-same food seems downgraded

We used dine indulge for the same menu last October(different chef and venue). What a difference! Last year was amazing (5* LP 7/10), this year the food quality was average at beat, starter served cold So be careful- we had an inexperienced chef . Dineindulge were slow to listen to me but once I got someone senior I did feel listened to,which is all I wanted. I think they are generally good for the price and it's a lovely idea,but we suffered from the disappointment of it not meeting the excellent standards of last year.

23 August 2025
Unprompted review
Dineindulge logo

Reply from Dineindulge

Hi Laura,

Thank you for taking the time to share your feedback. I am truly sorry to hear that this experience fell short of your previous booking with us.

As per your previous experience and as you’ll see from our other recent reviews, poor service and food quality is uncharacteristic of the standard of service we provide and it unfortunately sounds like you have had an isolated experience that did not meet expectations. We absolutely want to put this right.

I can't find your previous review or feedback but I can see that you booked us for a wedding last year, but regardless of the occasion, our chefs should always deliver the same high standard. In fact, our food budgets for chefs have only increased since then, so quality should not have been an issue.

Please do reach out directly to our Client Care team using the same email address you booked through, and we will investigate this for you straight away. For transparency we've publicly shared the images of the food you were served here...

Images of your food - https://ems.dineindulge.co.uk/uploads/taskAttachments/aduhuaui1m_gxiv83b_1756120773.jpg

Thank you again for your feedback, and I hope we can restore your confidence in us.

Dineindulge

Rated 5 out of 5 stars

Our chef was amazing

Our chef was amazing, he prepared cooked and served an amazing feast for 20 of us.
I’ve used Dine Indulge before and would highly recommend the company, they take the worry away of organising celebrations at home or on holidays.

18 August 2025
Rated 5 out of 5 stars

Everything was perfect

The chef was great. Food beautifully cooked, time keeping was impeccable, very friendly and helpful.

Great idea for a celebration meal where the children could join in or go to bed without having to worry where we were.

10 August 2025
Rated 5 out of 5 stars

Wonderful Chef

Apart from the disaster of our first event, this one went well. The chef, Chris, kept in touch with us before the event, was on time and delivered exceptional service and food. Thank you

8 August 2025
Rated 5 out of 5 stars

Highly recommended

Our chefs were Nicolas and Clara. The food was delicious and the presentation snd service superb.
It was unexpected and very welcome to find the kitchen spotless and the dishwasher on at the end of the evening.
.

4 August 2025
Rated 5 out of 5 stars

Delicious three course meal

Our chef, Jamie not only cooked us the most delicious 3 course meal he also cleared everything away to leave the kitchen spotless!
We have used Dineindulge a few times now in different parts of the country and have never been disappointed.

3 August 2025
Rated 5 out of 5 stars

Genuinely fantastic experience

Genuinely, great stress free experience! Great communication through booking until event. Actual food and service was fantastic. Delicious food, presented beautifully by fantastic chef Henry. Really surpassed expectations.

4 August 2025
Rated 5 out of 5 stars

My daughter’s 40th birthday meal.

This was a fantastic experience. Throughout the building up to the event, the company kept me well informed of how things would proceed. The chef was punctual on the day, the food was amazing snd the kitchen was left pristine!

3 August 2025
Rated 5 out of 5 stars

The chef was on time

The chef was on time, very professional but also had a great sense of humour. The food was absolutely delicious and I would very much recommend to all my friends and family. 10 out of 10

26 July 2025
Unprompted review
Rated 5 out of 5 stars

4th time using the service and once…

4th time using the service and once very happy with how it turned out.

Lovely chef, bit quieter than our previous one but food was the best we've had yet.

Wouldn't hesitate to recommend.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Dinner party

Great communication, fantastic food . Michael catered for 4 people for a dinner party. Turned up 2 hrs before to prep, food was amazing , and great value for moneyI can thoroughly recommend them .

19 July 2025
Unprompted review
Rated 5 out of 5 stars

5 star lunch

80th Birthday lunch this saturday for my mum, expertly catered by Dine Indulge. Our Chef Rob turned up 2 hours before lunch to prep the 5 course menu we had selected. All the dishes came out looking fantastic and were delicious and well proportioned. Great balance of flavours across the menu and really wide range of menus to choose from which was key to us trying Dine Indulge vs a private room in a restaurant. For our group, which ranged from a 3 year old to an 84 year old, being able to enjoy food of this quality in the relaxed setting of our own home took all the stress and mess out of the situation (very efficient clean up afterwards left our kitchen tidier than it was to start with). Highly recommend if you have a larger group to host.

12 July 2025

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