While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
DILLING – rakkaudesta villaan jo vuodesta 1916. Verkkokauppamme myy luonnonmateriaaleista valmistettuja vaatteita, joissa ei ole haitallisia kemikaaleja tai raskasmetalleja.
Teollisuustie 9, 04300, Tuusula, Finland
4.2
304 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very lowely clothes by Merino wool!
But sizes are only 2 metres long human.
Legs should be 1m long and arms also. I don't get it that most of the earths people are no long but stil productions won't notise that att all!!
So bought and returned :(
I received clothes sewed in BELARUS 💩🤯 If they have been made before war had started there should be a notice on your website that you did sew cloth in Belarus and you will be selling them out and you are not sponsoring genocide while doing business. I really hope this is the scenario. From 4 items I ordered only 1 was sewed in Lithuania like you are stating in your website.
Reply from DILLING
Dear Anda Erina,
Thank you for your review.
I do understand your concerns and would like to start by saying that as of March 2nd, 2022, DILLING is terminating our contract of co-operation with the Belarusian sewing facility, Lubawa, that has supported our production for years as a direct response to the Russian invasion of Ukraine.
We always want to be as open as possible about our products and production process and we try to give as much information on our website. You can read everything regarding our animal welfare, production and dying process on our blog under sustainability.
Please see the following link for more information about our production, where we also talk about Belarus:
https://uk.dilling.com/Sustainability/Produced-in-Europe/
https://www.dilling.fi/Ymparistoa-saastaen/Valmistettu-Euroopassa/
If you have more questions you are always welcome to ask our customer service and we will do our best to answer them.
Under each product in our webshop in the product details submenu, and then under the supply chain, we list our entire supply chain, including which countries are involved - and where in Europe each item is dyed, cut, sewn, etc. From where the sheep lives to when the item is finished and some items can be sewn in Lithuania or Belarus. I am sorry if you where not aware of this.
We would like to get in contact with you, so we can talk about it in more detail and help you.
Kind Regards,
DILLING
Merino wool undergarments arrived in 1 week to my home in Finland. Great quality.
Reply from DILLING
Thank you so much for your feedback! :) Nice to hear that you are happy with the quality of our clothes and company! :)
The T-shirt is a bit too long for a short person. And it's hard to guess how thick or thin the jumpers are. The fabrics are nice, though. Not itching at all.
Reply from DILLING
Dear Mai,
Thank you for your feedback.
I am so happy to read that you like the fabrics.
It can be difficult to make clothing that will fit perfectly on everyone. Not two persons are the same.
So we try hard to make clothing that will fit most of our customers well, and our customer service will always do their best in trying to guide you if needed.
In the website there is a guide of merinowool qualities where you can read more about each type as well.
We will contact you in order to help you find the right match.
Have a lovely day.
Kind regards
Jutta / DILLING
Excellent company, excellent products. Would not hesitate to purchase from them again.
I ordered merinowool underwear and they are great, very comfortable to use. I had to return my clothes first, because they werent my size (what comes to panties it might be good to order one size bigger). Quickly I got money back and also new pants came fast. Highly recommend! :)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
