I have been with Digiweb for a year now. Their customer support has always been helpful and extremely knowledgeable. The fibre broadband has been almost bulletproof, but even then any minor issues hav... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Spoke with Avril from Customer Care. Again amazed at the efficiency, helpfulness and speed from everyone at Digiweb. Very quick to resolve my issue, messaged me with a solution very quickly and as... See more
Company replied
Signed up on Saturday after a very poor experience with Sky Broadband. Spoke with a girl called Grace. Experience was something I had not had with a provider in a long time. I was done and dusted in m... See more
Company replied
Dealt with Andrew originally who was amazing - I had to research so much myself about siro / providers etc as it was my first time. He had all the answers. Got the UAN number from landl... See more
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Company details
Written by the company
At Digiweb, we are proud to be Ireland’s highest-rated broadband provider on Trustpilot, with over 6,500 reviews and a 4.8-star rating. For over 25 years, we’ve been delivering fast, reliable, and affordable broadband solutions to homes and businesses across the country. We offer a range of high-speed fibre services, including SIRO Gigabit Fibre and NBI Rural Fibre, ensuring seamless connectivity no matter where you are. Digiweb is committed to delivering fast, reliable, and affordable internet, backed by a customer-first approach and exceptional support. Our goal is to keep you seamlessly connected with top-quality service at a great price.
Our Best Ever Deal
Written by the company
- SIRO Gigabit Broadband | Just €37.95 a month
- Experience next-level broadband with SIRO Gigabit Fibre from Digiweb – delivering speeds of up to 1000Mbps plus a FREE WiFi 6 modem for just €37.95 per month! Powered by a 100% fibre-to-the-home (FTTH) network, this package offers lightning-fast downloads, ultra-low latency, and rock-solid reliability for seamless streaming, gaming, and working from home.
Fibre Broadband Guarantee
Don’t worry if your home is not yet Fibre enabled.
Order any Digiweb Broadband Plan and you’ll receive our Fibre Guarantee. We’ll check your telephone line at least once every 3 months and we’ll get in touch with you once your premises are fibre enabled. We have your interest at heart and work passionately to provide you with the best possible service wherever you live in Ireland. One less thing to worry about.
Contact info
IDA Business & Technology Park, Dundalk, A91 KR80, Co. Louth, Ireland
- 1800285828
- sales@digiweb.ie
- digiweb.ie
4.8
Excellent
8K reviews
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to switch to and great customer…
Easy to switch to and great customer service
23 April 2026
Unprompted review
Reply from Digiweb
Welcome to Digiweb , we like to say 'We'll Impress You' looks like we are off to a good start !
Great experience
Great experience. Very straight forward to get setup. Maurice was very easy to deal with. Went through all my options and then called me back later, as it suited me better, to get everything sorted.
23 April 2026
Unprompted review
Reply from Digiweb
Love it - we try to make things as simple as possible life is complicated enough !
Love friendly lady
23 April 2026
Unprompted review
Reply from Digiweb
We are positively bedevilled with great staff :) thanks so much
Craig was an amazing help
Craig was an amazing help, problem solved very efficiently.
23 April 2026
Unprompted review
The service is super punctual
The service is super punctual. Custumer service top rated. Without any delay. Top top
23 April 2026
Unprompted review
Reply from Digiweb
We value our customers time so try to always answer the calls as quickly as possible and get the fastest resolution too !
Reply from Digiweb
That is how we roll - thank you
Great staff
Hugo was very patient and calm at resolving my concern today. He ensured all issues were fixed.
22 April 2026
Unprompted review
Reply from Digiweb
He is a great agent we are very lucky to have him - thank you
Great customer service
Great customer service. Very pleasant and helpful.
22 April 2026
Unprompted review
Reply from Digiweb
Love to read reviews like this - thanks so much
I found the staff very efficient, both by Karen and Rebecca.
I found the staff very efficient and courteous today.
On top of a great service re broadband , I have already recommended Digiweb to anyone considering renewing their WiFi providers.
Karen was excellent to deal with patient and professional. This should be noted on their internal performance review.
22 April 2026
Unprompted review
Reply from Digiweb
It will indeed - thank you so much for taking the time to leave this thoughtful review and if any of those people go on to join us you will both get €30 under our refer a friend scheme
Reply from Digiweb
That is us in a nutshell thank you
Adam was very helpful and easy to talk…
Adam was very helpful and easy to talk to.
21 April 2026
Unprompted review
Reply from Digiweb
Great to read - thank you
Reply from Digiweb
That is what we love to read - thank you
The staff are what make this such a…
The staff are what make this such a great company, always willing to go the extra mile for their customers.
Was having issues connecting my sons computer to the WiFi after switching boxes and I have to say Ibrahim went above and beyond trying to figure out a solution, really appreciated your help today and how hard you tried to find a solution.
20 April 2026
Unprompted review
Reply from Digiweb
Thank you for this , our staff all really like working here ( seriously ) and we believe this is what makes the difference. I will happily pass this on to Ibrahim
Reply from Digiweb
Perfect - just what you want when you call a helpdesk ! Thanks
Good so far
Signed up on Saturday after a very poor experience with Sky Broadband. Spoke with a girl called Grace. Experience was something I had not had with a provider in a long time. I was done and dusted in minutes. No talking to a machine, then put through to a call center in god knows where to repeat myself dozens of times to get nowhere. Well done Digiweb and especially Grace
18 April 2026
Unprompted review
Reply from Digiweb
Wow - what a review ! 100% Guaranteed Irish and Grace is fab we couldn't agree more
Morris was a pleasure to deal with.
Morris was a pleasure to deal with.
Very helpful and explained everything clearly.
Really happy with the service and support.
20 April 2026
Unprompted review
Reply from Digiweb
Love to read this , thanks so much !
Great costumer service was the reason I…
Great costumer service was the reason I chosen Digiweb in first place and I wasn't disappointed! Ordered internet on Sunday, got call on Monday morning when Dylan talked me through the process and explained that appointment will be booked within 10/15 days. My installation appointment is set for Wednesday! 🎉
Awesome, great costumer service! Highly recommend!
20 April 2026
Unprompted review
Reply from Digiweb
We like to say 'We'll Impress You' looks like we are sticking to that commitment - thanks for choosing us
Very friendly
Very friendly, got to talk to a person straight away. Great company
20 April 2026
Unprompted review
Reply from Digiweb
Love it - we strive to answer all calls as quickly as possible
Very good service
20 April 2026
Unprompted review
Reply from Digiweb
That is us - thanks for taking the time to leave this review we really appreciate them
Loyal customer
I've been with digiweb a while now. The price doesn't change and the staff is always polite.
16 April 2026
Unprompted review
Reply from Digiweb
We like to maintain a great level of customer service - thank you for your continued custom
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