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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, patience, and prompt responses. Many people appreciate the efficient and kind assistance provided, often noting quick resolution of issues and a smooth overall experience. Consumers frequently mention that the service is excellent, with numerous individuals expressing satisfaction with the speed and effectiveness of the support received. However, some customers also noted initial issues with product keys not working or receiving a different product than advertised. These instances were typically resolved quickly by customer service, who provided new keys or compatible versions.

What people talk about most

Product

Consumers find product experiences to be ambiguous. While many reviewers praise the products, such as Windows... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the dedicated support... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the support team for being very... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased Windows 11 Pro + Office 2024 bundle. Installation was simple, and key worked on 1st try for Windows. Office did give me some issues, after uninstalling and reinstalling with a new Key from D... See more

Rated 5 out of 5 stars

I'm very impressed by the DigitalKeys Post-Sale supports. James patiently guided me to resolve my activation issues and his step-by-step instructions was clearly and easily followed. Thanks a lot Jame... See more

Rated 5 out of 5 stars

Product purchased was delivered as promised and promptly - Keys for Windows 11 Pro and MS Office 2024 Pro. Instructions to install and activate were clearly given. Ran in to difficulty to activate Off... See more

Rated 5 out of 5 stars

I purchased 6 separate downloads of Microsoft Office Professional 2024 and Windows 11 Pro for my six family laptops over about two weeks. Installation of 4 of them went off without any issues. Apparen... See more


Company details

  1. Computer Software Store

Written by the company

Keys for Soft


Contact info

4.8

Excellent

TrustScore 5 out of 5

695 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

easy

I had to have windows 11 installed on my laptop which wiped out my office. I knew I have a license somewhere but after two days gave up looking. Doing a search on line DigitalKeysBox showed up. Great price with digital download. Perfect. The email with the product key came with very detailed instructions on how to install and how to activate. I had my office back and up and running in less than 10 minutes. Very happy very satisfied.

4 May 2025
Rated 4 out of 5 stars

Website showed mac version Office 2024…

Website showed mac version Office 2024 available for OS Monterey. AFTER paying, receipt said not compatible with Monterey and to contact seller. Uh-Oh! Needed chat help to get through the process of multiple downloads and installs and wound up with Office 2021. It was deceptive, a little complicated and time consuming but at least I got a working, inexpensive version of Office that is fully functional.

4 April 2025
Unprompted review
Rated 4 out of 5 stars

Had to use telephone activation

Although the internet activation didn't work, the telephone activation did. Online assistance was very helpful. I installed Office 2021 very quickly.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Office 2024 installation glitch fixed

The Office 2024 installation did not initially work because there were remnants of a previous MS Office installation still on my Mac. The rep at DigitalKeysBox.com provided a link to a utility to remove any leftover files from previous installations. Search for "Microsoft Office Reset v2.0," and you will find the link.

If you also search for "Uninstall Office for Mac" and "Download, install, or reinstall Office on a PC or a Mac," you will find helpful information on how to remove a previous Office installation completely.

20 March 2025
Rated 5 out of 5 stars

Excellent experience

I bought two copies of Office 2024 for Mac (one for my laptop and one for my desktop). The procedure was very smooth. I canceled by Office 365 subscription.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Milana is amazing and went above and…

Milana is amazing and went above and beyond to ensure everything was installed correctly, and even took the time to look into my computer remotely and was able to do amazing work getting Office up and running, I am so grateful to her, and DigitalKeysBox -- they saved the book I am writing and now my Word works better than ever -- thank you so very much!!

15 March 2025
Unprompted review
Rated 5 out of 5 stars

It worked like a charm

It worked like a charm. I didn't have any problem with purchasing, downloading, and installing the license. I've visited many websites to find the best deal, but I read very negative reviews for most of them. This one was surprisingly the cheapest deal and had the best reviews at the same time. I trusted the reviews and decided to give it a try, thinking 29$ isn't too much to hurt. But It worked great! I am now enjoying Office 2024 for my Mac.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service, fast delivery

I spent a long time choosing where to buy Office 2024 for my new MacBook, worried that the price might be too high or that something wouldn’t be legit. But in the end, this turned out to be my best online purchase of the year!

The key and detailed instructions arrived instantly after payment, making the whole process smooth and hassle-free. If I had any questions, the support team was quick to help and made sure I did everything correctly.

Everything activated perfectly, and now it works flawlessly. Great service, fast delivery, and completely trustworthy – highly recommended!

13 February 2025
Rated 5 out of 5 stars

Speedy customer service

License file didn't work the first time I installed it, but customer support responded to my email within minutes with a fast and easy solution.

12 February 2025

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