Digistore Reviews 13

I asked for a refund from this company for their Pocket ATM. I did not start the product or click on any of the links that were sent to me regarding its activation. And after several days, since my first request, I am still being asked why I want a refund - even though I have clearly stated my reasons several times. My initial request was received by their customer support staff. I clearly told them why I do not want the product (it will entail a substantial additional financial cost over time - according to reviews - AND requires a substantial time investment to learn how to use this product correctly. I am 71 years old, I am living on social security and a part time job - and I am not tech savvy - AT ALL! I requested the refund within 24 hours of the initial purchase, which was several days ago. Now, they are asking for more information about WHY I cannot utilize their product. I feel like they are taking advantage of an elderly person.

I had subscribed to a service offered by a company who used Digistore24 for invoicing and billing. My financial circumstances changed and I needed to cancel the subscription. Despite me not terminating in the correct way, Nesleen at Digistore24 could not have been more helpful and kind. She activated the termination immediately and let me know with the nicest email. Highly recommend.