Would probably be quicker to drive to Europe, do some duty free shopping, spend a few days walking around Paris, stop off in Holland for a bite to eat, visit Denmark, and do a tour of Germany and then... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First order didn’t arrive, replacement order was duplicated by fault on website and neither order was delivered. Yodel claimed they tried to deliver three times (they didn’t) and then returned parcel... See more
Ordered a top for my daughter for Christmas, chose pick up point for delivery but wasn't told where this pick up point would be. Contacted customer service who said they would get back to me. 5 day... See more
Absolutely awful! Website is misleading and constructed to deceive (in my opinion). 4 items, (only knowingly ordered two) however... order took over a week to arrive. RETURNING ORDER HAS AND SIL... See more
Company details
Information provided by various external sources
Dickies men's fashion clothing, skate and streetwear
Contact info
Second Avenue, Westfield Trading Estate, BA3 4BH, Midsomer Norton, United Kingdom
- +44 (0) 1761 231454
- dickieslife@vfc.com
- dickieslife.com
Quick and easy to order
Quick and easy to order. Parcel arrived a day before it was supposed to. Excellent company.
An absolute joke
An absolute joke, I ordered from Dickies almost 3 weeks ago with next day delivery and I still haven’t received my parcel.
Fast delivery really good service
I revieved an email a while after…
I revieved an email a while after placing and paying for an order, to say the items were no longer in stock! They asked if I would like them in alternative colours at mo further cost, to which I agreed, yet I still do not have these items 2 weeks later
Great communication and quick delivery
Items delivered quickly and easy…
Items delivered quickly and easy returns.
I recived email on 26.11 with…
I recived email on 26.11 with information about delivery on 27.11 , so I was waiting till 31 November for parcel , and still haven't received. I checked tracking number and it's says " parcel.has been returned to the seller" which nobody let me know about this . I contacted the seller and he offer me as compensation for delay 10% code discount and VAT refund as item was shipped as export ! Very good customer service and they really care for customer , I will recommended to anyone and I will get back for more shopping, thank you
User friendly website
User friendly website, easy to order and delivery received on agreed date. Perfect transaction.
Disappointing service and very bad customer care
Ordered a pair of trousers (W32xL28) on a Friday and and received a confirmation email. I have waited the confirmation for delivery, but did not received. I have contacted the customer service on Monday, they said that everything is fine. I contacted them on Thursday again, because the confirmation of delivery did not arrived yet. They said, THEN, that don't have the ordered trousers. They offered me an OTHER type of trousers, size W33xL28. After five days i've received a totally different size, W32xL32, THAT is TOTALLY INACCEPTABLE, I have never had such a bad experience shopping online!
Brilliant all round service
Brilliant all round service, speedy fast delivery. Product purchase had been out of stock I was emailed as soon as it was back in stock. Order made arrived next day!
items arrived absolutely bang on time
items arrived absolutely bang on time , well packaged good quality items. i don't have any negatives about this company will definitely use again.
Fraud
I ordered three products and only 2. But they have charged me all three. And the invoice arrived in the package with the three products.
Definitely recommend!
Products were as in pictures. They packed them super fast and the delivery to Germany took only few days. Great sales too!
Definitely recommend!
No complaints - happy to remain a customer.
Products are more than above average quality with fair prices, especially in sales :)
Thus far no complaints. Promptly shipped, adequately wrapped parcels.
The true test of a company is how they handle their own mistakes, although not making any mistakes, as dickies life has thus far, is preferable.
Arrived quick, with 2/3 of my order missing.
Ordered and arrived quickly, though it was with two items missing from the order, one of which is a Christmas present, I emailed to get it sorted and have had no reply so far, 4 days later.
I was impressed with the communication…
I was impressed with the communication and service. I was advised of the 1 hour timeslot for delivery and notified when successfully delivered. I had to contact customer services regarding a returned item which they had not received. My problem was dealt with efficiently and professionally and a prompt refund was given even though I had not been given correct documentation by the post office. A very personable and professional team.
Great delivery & quality item
Very quick delivery, emails keeping you up to date on delivery progress. Very pleased with purchase. Quality & sizing very good. Good value for money as item in the sale.
Excellent service Good quality item
Item was as described, good quality and excellent service. Fast delivery. I would order from these guys again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






