Diamond Watches London Reviews 479

I have bought omega planet ocean 29095083 pre owned from DWL. My first experience was excellent. Communication with Amber was superb and I got a good deal from her during negotiations process. I am really happy with the outcome. I went to picked up my watch in London and buying experience with store manager Naz was excellent as well and the watch technician Svet was very helpful to explained to me about the watch and did Amplitudes test for me as well in store. I am definitely looking forward to buy more pieces from them in the future if I could a good deal AGAIN. If you are looking to buy pre-owned Watches definitely DWL is the place to go. The staff are very helpful and polite. For me I am really happy with my purchased and at the moment enjoying my watch. Thanks DWL.

Absolute first class service given by Amber watch delivered on time in perfect condition I have no hesitation in recommending this company.

I couldn’t be more pleased with the service received from DWL.

Amber dealt with my initial enquiry by phone and WhatsApp and answered all my queries very promptly and helpfully.

Naz looked after me very well indeed in the store. The watch I had gone to see did not seem right, but Naz patiently showed me a number of alternatives and I found one that was perfect.

I would have no hesitation in recommending DWL if you are thinking of buying a watch.

What to say , amazing experience!
Thanks to Danny, Daban and Amber for making a dream I had come true.
Will visit you for sure in the future for any further need I might have .
Highly recommended

Absolutely outstanding service! I purchased my first Rolex, the Submariner Starbucks MK1. I couldn’t be happier with the entire experience. The guys were knowledgeable, patient, and made the buying process feel effortless, chilled and not pushy at all. They answered all my questions, offered honest guidance, and treated me with genuine professionalism. Highly recommend this shop to anyone looking for a luxury timepiece!

I was looking for a watch for my husband's milestone birthday and the service that I received from the staff at DWL was impeccable. Amber was so helpful and Duban was so knowledgeable and gave me really good options for me to select from. Thank you so much for your assistance!

Wonderful purchasing experience!
Throughout the entire process from the beginning of the enquiry to the actual purchase DWL have been amazing! Amazing sales representative with a lovely personal touch. Attentive, incredible knowledge and nothing was too much trouble. One of the best purchasing experiences I’ve had!

Thank you so much for my absolutely beautiful watch - I love it! Amazing and friendly service from start to finish. Can’t recommend enough😁.

Couldn't be happier with the service...5 stars all round ✨️

Initially enquired on a Rolex Datejust lady’s, and was contacted by Amber.
We were able to strike an agreement fairly quickly and deposit was sent that day.
Photos of the watch were then sent before and after the polish and clean and it looked superb.
It arrived the day of request as I was away, and seeing it in person proved my decision was correct in buying from DWL.
It’s a vintage piece but it has beautifully restored and looks as good as anyone could hope for.
I was aware of their presence as a prestigious and renowned watch dealer, but I couldn’t have asked for more or better service.
I will certainly be back and have no hesitation whatsoever recommending them. 5 star service without doubt. Thank you!

Bought 2 watches from DWL, AP Royal Oak & Daydate ombré. Asked them to source both for me as they didn’t have them in stock, both sorted in less than 3 days. Can’t fault anything at all.

Great service and excellent communication. We’ll definitely come back again

Excellent all round service, friendly, knowledgeable and very professional staff.
Couldn’t be more impressed 👍👍👍👍

From start to finish DWL were absolutely brilliant. The watch is flawless and I am thoroughly satisfied. The stand-out however, is Amber. The customer service and care she provided was exceptional, nothing was to much trouble. Very happy indeed with the whole process and product.

Excellent communication from amber and the team, will definitely be using these guys again.

Absolutely brilliant customer service!!! From my first point of contact to receiving my beautiful watch, I had nothing but A1 customer care from Amber!!! From sourcing additional links to expand the bracelet, to ensuring my watch was received safely, I couldn't have asked for better service! Thank you, I absolutely love my watch.

Very good comms from this company from start to finish. After a very helpful sales call with Yash, I placed a deposit on a watch but then didn't continue as I had second thoughts when I tried one on locally and it didn't suit my wrist (...lovely watch, just didn't suit me). They returned my deposit with no problem and Amber kept me updated through their company Whatsapp. So, I'm still looking but will be buying from this company for sure.

Excellent service from start to finish. Sale completed with ease. Thank you.

Just bought a Rolex Submariner watch from DWL Diamond Watches London. Terrific service from Daban and the other boys in the team. So very friendly, polite and helpful. Very competitive price and super quality watch. The whole transaction was very professional, efficient and amicable. A very enjoyable experience. Would certainly recommend them
Colin Crawford

I’m so excited about my purchase
Henry was the person who helped me find my dream watch .. I can’t wait for my next one
Thank you so much for being so kind , helpful and ready to explain every single detail
It was a great experience and an amazing behaviour
You are doing a great job and got know how to make your clients happy thank you so much I deffo recommend it 👊😍