Ordered a sterling silver necklace from them with 4 names on a heart. Was unimpressed with engraving when received as could only just read names . Wore a few times before necklace started to tarnish a... See more
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Company details
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Premium fashion jewellery store. Discover our unique collection of necklaces, bracelets, rings, customized name pendants and many other jewellery...
Contact info
30 N Gould St Ste R, Sheridan, 82801, Wyoming, United States
- +1 307 217 8059
- support@diamofy.com
- diamofy.com
Replied to 2% of negative reviews
Typically replies within 24 hours
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Satisfied
In the beginning I thought that Diamofy was a scam because my package was shown as delivered, but I haven’t received anything at all.
After some emails, Diamofy sent me my country’s voucher, so I could find my package and then receive it.
The quality of my jool was amazing!! I just love it!!! It is a personalized necklace.
I will surely recommend Diamofy to all my friends and I will order again soon.
Order never came. Support is not replying!
Unfortunately, the item never arrived. Track number shows some inconsistent information. Nobody replies on emails or messages on social networks. Order was paid, all data correctly sent and necklace never came. It was a gift, that created me extra costs and lot of inconveniences and disappointments. I hope that someone will at least react to this review and try to do what client support supposed to do. Very poor so far.
UPDATE:
After many messages and mails, finally the reaction came after this review.
When the support decided to react, I have to be honest, we solved the issue in a matter of few weeks.
At the end, the product is very good and I would consider ordering again. You made a mistake, but at the end, mistake has been corrected.
Please, do not push the clients to these extreme measures to get in touch with you. Mistakes happen, no problem, but your support is what make the difference. If it takes weeks just to find someone to reply, then its not the right way to do it.
I'll keep my review originally with this update of resolution so the people can be more persistent seeking support that at the end of the day, does its job very well.

Reply from Diamofy
I was hesitant to order a personalized…
I was hesitant to order a personalized name necklace online, but this store exceeded my expectations. The necklace is beautiful and the attention to detail is evident
I ordered a stack of simple bracelets…
I ordered a stack of simple bracelets from this store and they're the perfect addition to my arm party. They're lightweight and comfortable to wear all day long.
Faulty necklace sent
I ordered my necklace, two weeks later it arrived broken in the box. I emailed several times and messaged over and over again with photos. Absolutely no response. I’m so angry at their lack of customer care. So incredibly quick to take your money but the service ends there.
Thank you for finally answering my emails. I’m hoping my replacement necklace is of good quality. Eagerly awaiting its delivery.
Update, my replacement necklace has arrived and Is packaged well and perfect condition.

Reply from Diamofy
I placed my order 8 February and now…
I placed my order 8 February and now it’s 8 march and My order never arrived. And when I contact the support they said my order it’s been delivered, but I didn’t received it
Ordered for my wife on 27th Jan now 2nd…
Ordered for my wife on 27th Jan now 2nd March and still yet to recieve item. Needed item for 11th Feb for my wedding gift to my wife and service I've received from company Is shambolic. There now ignoring my emails it's now the 8th March and still no item received
First order but will order again…
This is my first order with them however my package lost but they manage to send me a new one. Im so happy doing business with you guys. And i will order again not because you send me my original order but because i love the quality of the necklace. Thank you guys so much.
I really like the necklace I ordered…
I really like the necklace I ordered from this website.
Wonderful experience..amazing quality ♥️
I highly recommend this place
I highly recommend this place. And I am very happy with my purchase
This necklace is a beautiful piece of…
This necklace is a beautiful piece of jewelry. The design is intricate and elegant. The names are set in a very tasteful manner. The quality of the necklace is top-notch, and the craftsmanship is impeccable. I highly recommend this necklace as a great gift for any occasion.
I recently bought someone a necklace from this…
I recently bought a necklace from this store and I'm absolutely in love with it! The design is unique and the quality is top-notch. I'm very impressed with this store and I would highly recommend it.
I'm very satisfied with it
I'm very satisfied with it! The design is really pretty and the quality is excellent. I would definitely recommend this store for jewelry purchases.
I recently bought a necklace from this…
I recently bought a necklace from this store and I'm really impressed with it! The price was really affordable and the necklace is very well-made. I'm sure it will last me a long time.
They were understanding and refunded me…
They were understanding and refunded me without delay
I bought this as a present for my…
I bought this as a present for my sister. It's really good.
Super cute
It looks just like it’s advertised, super cute and the delivery was on time!
Amazing experience.
Great overall experience 👌
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