Diabetes Store Reviews 

779
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 245 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and very reasonable prices, noting that shipping is prompt and pricing is extremely favorable compared to standard retail options. Consumers also highlight the exceptionally easy ordering process on the website and appreciate the friendly customer support available when they need assistance. Some reviewers were not happy with shipping delays, noting that expedited delivery options they paid extra for did not arrive on time. A few other people also felt that receiving incomplete orders or incorrect item sizes was a frustrating experience during their purchase.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that shipping is consistently fast and... See more

Product

Consumers find product experiences to be largely positive, highlighting great quality and reasonable prices.... See more

Price

Customers had positive experiences with price, consistently reporting that products are offered at reasonable... See more

Order

Clients share positive opinions on order, highlighting smooth and efficient purchase processes along with... See more

Service

Reviewers mention positive feedback about service, expressing appreciation for how quickly orders are handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best customer service live folks answer the phone No AI. Like wise now days majority companies have phone listed you cannot get live person even after you follow the AI instructions. Having someone an... See more

Rated 5 out of 5 stars

I've been dealing with these folks for a few years now and they are TOP NOTCH. Fast deliveries and very reasonable prices considering what's going on lately. I get my diabetic needs from them consider... See more

Rated 5 out of 5 stars

Thank you for the good purchase service. I needed a replacement blood glucose reader, because I accidentally left mine in my pocket when I went swimming, and ruined it. The price was very good.... See more

Rated 5 out of 5 stars

Easy to use website. Quick deliveries, even with standard shipping. Pricing is favorable compared to standard retail. No prescription required for certain items where a pharmacy might ask for one. Use... See more


Company details

  1. Pharmacy
  2. Diabetes Equipment Supplier
  3. Medical Supply Store
  4. Online Pharmacy

About Diabetes Store

Written by the company

At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day.

We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.

We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

779 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(779)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent always top notch productions

Excellent always top notch productions

11 July 2026
Diabetes Store logo

Reply from Diabetes Store

Thank you for your continued support! We’re thrilled to hear that you consistently receive top-notch products and excellent service. We appreciate your trust in us and look forward to serving you again!

Rated 5 out of 5 stars

I've been dealing with these folks for…

I've been dealing with these folks for a few years now and they are TOP NOTCH. Fast deliveries and very reasonable prices considering what's going on lately. I get my diabetic needs from them considerably cheaper than I could purchase them anywhere else. A+

10 July 2026
Rated 1 out of 5 stars

Missing Order

I placed an order on June 27. The website shows that the order was completed June 29. The item has not arrived. It is now July 14. I emailed the company but they have not replied. We are still waiting, but losing hope.

27 June 2026
Diabetes Store logo

Reply from Diabetes Store

Hi. Thank you for your one-star review. You emailed us Saturday, which was on the weekend. We read your email on Monday and reached out to our supplier to find the status.
Our supplier told us the product you ordered is a special-order item and were reaching out to the manufacturer to find the status. Of course, I'll let you know as soon as I find any information. Thank y

Rated 1 out of 5 stars

I received part of my order in a box…

I received part of my order in a box that had seen better days! It was accordion pleated on 1 end and the tape sealing the box was coming off. I’m still waiting for the rest of my order, which is taking too long to arrive. However, my card was charged on day 1!! This is my first order and it will be my last.

1 July 2026
Diabetes Store logo

Reply from Diabetes Store

Hello, Sorry that the shipping box was damaged. Was the product damaged? If so, you would need to let us know and we would tell our supplier. They would need photos of the damaged shipping box. If the product was damaged in shipping, our supplier will replace it. But you would need to let us know by calling our toll-free phone 1-800-891-9399. Your previous emails with us did not indicate the product was damaged. In our prior conversation, we told you the remaining part of your order was backordered and would be shipping in a few days. That was a few days ago and the remaining portion is shipping today. Thank you for your one-star review.

Rated 5 out of 5 stars

Excellent

Excellent. Quick delivery, proper storage. Service above expectations.

29 June 2026
Diabetes Store logo

Reply from Diabetes Store

We’re glad to hear you were pleased with the quick delivery and service that exceeded your expectations. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I am very pleased with my purchase

I am very pleased with my purchase and the fast shipping. I would and will buy again from Diabetes store! I give you 10 stars!

29 June 2026
Diabetes Store logo

Reply from Diabetes Store

Thank you so much for the amazing review! We’re thrilled to hear you’re pleased with your purchase and our fast shipping. Your 10-star rating means the world to us!!! We truly appreciate your support.

Rated 5 out of 5 stars

The on line store front worked very…

The on line store front worked very well. My purchase was shipped quickly through USPS. Both price and delivery were better than Amazon.

24 June 2026
Diabetes Store logo

Reply from Diabetes Store

Thank you for your feedback! We’re glad to hear our website was easy to use and that your order arrived quickly. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Large selection, good prices

Easy to navigate their site to find my desired product, many vendor choices to select from. Good prices and fast shipping as it need to stay cold and it was delivered cold.

22 June 2026
Diabetes Store logo

Reply from Diabetes Store

Thank you for your wonderful feedback! We’re glad you found our website easy to navigate, enjoyed the wide selection of products, and received a great price. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

MY SHARPS

price was great and delivery was fast . will recommend you to others

21 June 2026
Diabetes Store logo

Reply from Diabetes Store

Thank you for your feedback! We’re glad you were happy with our great prices and fast delivery. Your recommendation means a lot to us, and we truly appreciate your support.

Rated 3 out of 5 stars

You sent me a defective product

You sent me a defective product. I had to call Abbott and they were kind enough to send me a replacement. I can't see myself using Diabetes Store again. But I might. I know they are not responsible for the unit being inoperable, but it's still very aggravating at this point.

17 June 2026
Diabetes Store logo

Reply from Diabetes Store

Thank you for your three-star review. I agree it is aggravating when a big corporation like Abbott Labs ships out defective products. I am happy they took care of it for you. Usually, a call to our toll-Free number gets quicker response for defective items than the big corporations. We usually replace defective items, but you said Abbott already did that. Thank you very much!

Rated 5 out of 5 stars

friendly and quick

friendly and quick

16 June 2026
Diabetes Store logo

Reply from Diabetes Store

Thank you! We’re glad you found our service friendly and quick. We look forward to serving you again!

Rated 5 out of 5 stars

I ordered two nebulizers and they both…

I ordered two nebulizers and they both came in packaged perfectly! No damage whatsoever. They also arrived in record time. I'm very pleased.

13 June 2026
Diabetes Store logo

Reply from Diabetes Store

Thank you for your wonderful feedback! We’re delighted to hear your nebulizers arrived quickly and were packaged securely with no damage. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

They have great product at a great…

They have great product at a great price.

15 June 2026
Diabetes Store logo

Reply from Diabetes Store

Thank you! We’re glad you’re happy with the quality of our products and our great prices. We appreciate your support and look forward to serving you again!

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