Ordered 18.20 with promised next day delivery. From Chorley Lancaster to Devon!! Fittings arrived as promised delivered by ups by 14.00 next day. Exceptional service, ups sent tracking, perfect pr... See more
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About Direct Heating Spares
Written by the company
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Written by the company

- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Contact info
Chorley North Business Park, PR6 7BT, Chorley, United Kingdom
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
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Easy
Ordered the part, arrived quickly, turns out wasn't required, the returns process was easy.
Prompt delivery product as advertised.
Courier messed my delivery up on…
Courier messed my delivery up on Wednesday 22nd June. I rang DHS on the same day for advice and spoke to Michael. What a guy ! . New parts despatched on the same day and received by my wife on Thursday 23rd at 8.52am . Talk about quick !. You really can't go wrong with DHS . Top service everytime. My 3rd time dealing with them and I won't go anywhere else . Thanks Michael, your a star !
All was easy
Spare part ordered and delivered the…
Spare part ordered and delivered the following day with my boiler back up and running great service and delivery
Helpful in finding right part and…
Helpful in finding right part and desired prompt, parts were of good quality
Brilliant service fast delivery and top…
Brilliant service fast delivery and top quality genuine parts highly recommend
Great and fast service
Fast delivery and kept well informed
Delivery was very quick and I was kept well informed of its progress. The item, a toilet seat, was well wrapped and looks to be in great condition.
Everything made easy.
Great service
Easy to find item that I needed and place order. Price was very reasonable, and delivery was nice and quick.
Overall very pleased with service.
DHS are ok, their delivery company lets them down
This issue DHS have is Yodel/InPost - I will say no more.... Consequently I can only award 3 stars rather than the 5 DHS really deserve.
It was easy to find the correct part
It was easy to find the correct part, which was dispatched quickly
Couldnt have been more easier and was…
Couldnt have been more easier and was delivered the next day ! thank you !
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