DHL
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- Courier Service
- Courier and Delivery Service
- Freight Forwarding Service
- Logistics Service
- Shipping and Mailing Service
Information provided by various external sources
DHL is the global market leader in the logistics industry. DHL commits its expertise in international parcel, express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers.
Contact info
Charles-de-Gaulle-Straße 20, 53113, Bonn, Germany
- dhlireland.ie
Hi my package now 3 days in Ireland and…
Hi my package now 3 days in Ireland and not delivered , because of late delivery I am going to lose a job, I have payed for the express delivery. What a nightmare service
Was waiting home for a 2 man home…
Was waiting home for a 2 man home delivery and found a postcard in the letterbox stating that I had missed a delivery. The card gives you 2 numbers to call where both numbers are impossible to get through to anyone as it goes through to voicemail. No tracking number provided and impossible to reach anyone to re schedule delivery. Left a voicemail and still yet to hear back.
shededulet delivery was yesterday.
shededulet delivery was yesterday.
no reason given to me for delay
Will you meet me in town??
They always try to get you to try and meet them in "town".
I've just paid €23 for delivery and "town" is a 14 mile round trip.
Paid extra to use DHL, ended up being abused by their estimate of shipping charges
Unbelievable, i bought a led light from China worth 29 euro and paid 15 euro extra to have dhl deliver it (rather than free shipping) and when the sender forgot to include shipping costs (which were 15 euro), DHL decided to slap an estimate of 92 euro shipping costs bringing my total (in their minds) to 120 euros so they charged me 43euro customs... They offered me no refund after i paid their customs... Scum bag behaviour, i offered to send them proof that my shipping was 15 euro but they said don't bother.
Will avoid using them if possible anyhow
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
