dfyne.com Reviews 

Amazing customer service! Lisa with dfyne’s customer service department is great. Great products overall and one of my favorite companies to buy from.

Their customer service is really good, they always answer in a timely manner and are always helpful and kind. Jacqueline Was really helpful with a specific issue I had and was quick to respond and help me with my problem, very satisfied with everything.

So after a terrible start with trying to get my missing parcel sorted out Scott reached out to me and sorted this out for me today . It has been a stressful journey with the company but finally sorted out but Scott also went out of his way and offered a gift card for all the inconvenience which he didn’t need to but he did . I am grateful that my refund is sorted out . Thank you ☺️

One of my gym shorts ripped and i wrote the dfyne team about it. Shani was very helpful and made the whole process very easy:)

So quick, so friendly! Resolved my issue incredibly! 10/10

ordered two defy scoop back bra but both came with a defect where the letters were peeling from the back. Communicated with the customer service and got help from Chole as she set a new order to replace the defect pieces. A good experience in general.

I had an issue with my dfyne flares and the responded so fast and fixed my issue! Adele was so lovely and kind, thank you Adele!

Lisa H. helped very well. There was an issue with the zipper and we received an gift card because it was out of stock. Looking forward to use it to get the product I wanted. But the costumer service is very good. Will buy again here for sure!

I had an issue with the product I brought and Ross B helped me in such a fast amount of time! Everything was solved right away for me and it seemed like they really cared about the happiness of the customer! Thank you so much Ross B

i have been ordering from dfyne for a while now , every few months i repurchase the impact flares and never had a problem , unfortunately this time my pants were tore at the seam . i got in contact and was met with amazing customer service from debbie who sent out a replacement as a solution . thankyou🙌🏼

I had an issue with a pair of shorts I purchased from DFYNE, I contacted support and Louise sorted me out with a gift card for the inconvenience. Great team at DFYNE and appreciate the quick turnaround when it came to firstly contacting support to now being resolved within 1 business day.
Thank you again and a huge thank you to Louise for sorting this issue out for me!

I had an issue with an item and after informing DFYNEs customer service with my problem, I got a very quick response from Jamie-Lee who was extremely professional and nice with the situation. We found a solution and all is well now. Thank you

Best costumer service ever !
I bough an One set pice but while putting it one one string came loose,so I send a message about it and Khloe F helped me very quickly and good.
Thank you very much

Absolutely love Dfyne. I’ve had my impact leggings for about 2 years now and a few days ago they had ripped on the seam. I had reached out and got a response within about an hour from Alex with an amazing solution. I am now ordering a new pair for free with no issues whatsoever. The customer service here is amazing and very helpful to their customers. Thank you so much Alex!!

Extremely disappointing experience with Dfyne. I had the Anisia jumpsuit in my basket and placed my order the very minute it was restocked. I paid for it, received an order confirmation including the jumpsuit, and was led to believe my parcel had already been dispatched. Then, right when I was expecting my shipment, I received an email saying the item was actually out of stock and that I would be refunded.

How is this acceptable? I managed to order and pay for the item the second it became available, yet Dfyne removed it from my order without asking or offering any alternative. The fact that I received this information only at the supposed shipping stage makes the situation even more frustrating.

This is completely unacceptable customer service. An order was confirmed and paid for, and the item was apparently allocated to me, only for it to be cancelled unilaterally at the last minute. A refund does not make up for the disappointment, especially when you make the effort to be online at the exact restock time to secure a highly sought-after item. Absolutely disgraceful.

What makes this even more disappointing is that I genuinely love the brand and was so excited to receive this jumpsuit. However, Dfyne seems to repeatedly create huge demand without having sufficient stock to fulfil orders.

I even deliberately purchased additional items to secure the jumpsuit, spending nearly €90 on two tops I would not otherwise have bought, as my original order including the jumpsuit totalled over €150. Now I'm left with two tops I didn't particularly want and, most importantly, without the item I actually purchased everything for.

I was offered a €10 goodwill gesture, which does absolutely nothing to make up for the disappointment or the fact that I've ended up spending nearly €100 on two tops I would never have purchased without the jumpsuit. I expected much better from a brand I genuinely love...

I’ve ordered multiple items from dfyne and they have all been fantastic! Shipping was fast and all items I wanted had my sizes in stock. I did have an issue with one pair of my leggings having a small rip on the steam so I contacted customer support and Lisa was so easy to work with. She replied quickly and politely with clear instructions on what she needed from me and I now have a new pair on the way. Very happy with the outcome!

Jamie-Lee was very helpful. I received a damaged item and they got back with me quickly and the issue was resolved easily

They responded quickly to my issue and kindly offered to replace the faulty item. I really appreciate how they handled the situation and made sure I was taken care of. Excellent customer service and a great brand overall!

Alex was really helpful in getting my issue fixed ! Very fast and fully resolved my issue within 2 days 🫶🏽✨

always so quick and helpful when issues arise xx