dfyne.com Reviews 

They are quick to answer a very nice. I love their products and they are very good quality and the fast shipping is grate. Ellie was very nice to talk to.

I had such a positive experience with Alex, who was incredibly helpful and quick to resolve my issue. I contacted customer service after noticing that the stitching had come undone on my Impact Flare Pants. Alex listened to my concerns, responded really quickly and arranged for a replacement pair to be sent out.
I’m so grateful for how smooth and stress-free the whole process was! I absolutely love the products, so it’s really reassuring to know that the customer service is just as amazing. Thank you so much, Alex, for your excellent support! I’ll definitely continue shopping with you! ❤️

I recently reached out to their customer service due to an issue i had with one of their impact shorts & they’re super positive and also answered all my questions that i had. I had a good experience speaking to them, great customer service.

Chloe from the Customer support team was absolutely great. Replaced my item without me even asking! Very quick responses, great customer service.

My package was not delivered and customer support didn’t provide proof of delivery

Unbelievably bad customer service. Ive emailed twice to say and copy in dfyne as amazon have confirmed they've lost the order. Dfyne don't reply, don't resend or refund. Over £230 out of pocket and a week of stress and lies.

Time to involve trading standards. Maybe they can tell Dfyne how to run a company properly.

Shame on you dfyne, your a disgrace.

Buyer beware.

Update

So dfyne have lied over and over. This delivery was marked lost by the courier 6 days ago and they are telling me to wait another 3 days for delivery. Seriously don't buy from dfyne. Nothing but lies, stress and hassle.

I got so much help thanks to Erin and she sent me a new pair after telling her about my defected order, I’m very glad they responded quick and was very helpful.
Thank you Erin from dfyne customer support.

I love my impact flares, but sadly they ripped in the seam by the butt scrunch. This made me really sad, but i contacted DFYNE on instagram and a girl named Katie was super kind and was super helpful. She made a new replacement order for no extra costs. So now i have a new pair on the way to me. I am so grateful for the kind and professional treatment towards me.

I gave a four star because i love the flares, but this shouldn't have happened. But i didn't give any lower because of how nice Katie was and how fast and professional the help was!

I will still shop from DFYNE til i die haha:)

Thanks Katie!!

Quick delivery and great and helpful customer service!

I emailed customer support regarding a refund and had a response within 48hrs. Due to a delay of them receiving the item they processed my refund manually straight away so I should get this back in 3-5 days. Angela was very helpful and got back to me quickly.

Thank you

The service was great. It was clear communication. Shani was a great helper!

Debbie was very helpful! Fast response and they truly cared to help find a solution.

I had a great customer service experience with DFYNE, thanks to Amy!

She was incredibly helpful and professional in resolving my issue with a broken item. She handled everything smoothly and made sure I was happy with the outcome by also providing me with a gift card as a gesture of goodwill.

I really appreciate her kindness, understanding, and willingness to go the extra mile to make things right.

Amy is a great example of excellent customer service, and she has definitely left me with a positive impression of DFYNE as a brand.

Thank you, Amy, for making the whole experience so easy and pleasant! ❤️😊

I had to refund an item and even though I bought the item a while ago they made no fuss about it and made an it an easy process. Very good service!

I have been buying from dfyne for a while now and never had a problem with the company or products themselves, the clothes are so amazing; flattering and comfortable. However I have had a few issues with the delivery, the postal service they use are somewhat unreliable as they have lost my packages or delivered late nevertheless this has only happen a couple of times. The customer service could use some improvement but there is a lot of support provided to customers It’s only problem is the amount of time it takes to get back, they have never let me down though!!

I’ve always loved shopping at DFYNE, and their customer service is another reason why! I recently had an issue with a refund, and Alex was incredibly helpful, friendly, and quick to respond. Alex made sure everything was sorted out smoothly and without any further hassle. I really appreciate the great service and how well DFYNE treats its customers. Thank you so much, Alex!

Adele was very kind and helpfull during my problems.

The company and especially the management are GREAT! They really care about their customers and the quality of their clothes. Debbie helped me out a lot when i had a little trouble and that is why i love this company. You definitely get what you pay for!

So pleased with the service and help provided :) Item arrived damaged but within a matter of hours the Dfyne team had this sorted out for me and had sent me a new item! Thank you especially to Amy, such a pleasant customer service professional!

Jamie-Lee was very helpful when I had a problem with a pair of shorts I recently ordered! Great costumer support, thank you!