DFW Security Reviews 112

They exceeded my expectations. Great company and they do what they say they are going to do.

I've been with DFW SECURITY for many years and i have never had a problem. They always call rapidly when I firget to turn off the alarm. Very promptly service. I would Refer t9 family and friends.

Our customer rep Casey Klick is a treasure! She couldn’t have been nicer, more knowledgeable or more professional. We plan to upgrade our service soon with Casey’s help

Always calling me w/in one minute of the alarm sounding. Great service.

Home security is one of those things I thankfully don’t have to worry too much about, but am glad that I have it. Only two complaints though... my doorbell camera has never worked properly. Had the same challenge in my previous home as well. It drives me CRAZY every time someone rings out doorbell. When it does record properly, there is such a long delay that it defeats the purpose of having it in the first place. When people leave things on my porch the thing rarely even detects motion but does pick up whenever a car drives by or the angle of the sun changes. It’s maddening. On top of that I keep getting calls every month that my payment didn’t process correctly even though they acknowledge the error is on their side. So annoying.

So far so good. Thank you.

The service is very overpriced compared to competitors. I would not recommend this to anyone. I understand the extremely long-term contract. I can't imagine anyone would keep this service over a year. The 2 stars are simply due to having a polite and professional customer service.

Not a big fan of their service. I signed a 2 year contract with the expectation of package with cameras around the property. Upon install, zero cameras we’re able to be installed, the doorbell camera is worthless despite no less than 6 service calls, the garage door has gone haywire and needed 4 different service calls. The indoor motion detection said it won’t see small dogs. Lie. My Boston terrier set it off in the first hour. Now I have glass break. I pay $50 a month so I can occasionally open/close the garage door with my phone. That’s it.

DFW Security has been professional and proficient throughout my experience with them!

They have been very helpful since my initial conversation with them to set up my service.

Alan Ross