Excellent professional service from a good local cycle shop. Good communication from online staff. Only downside is more TNT than the shop, but when I spend £1700 I really expect free postage, yes I... See more
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Bought Genesis carbon forks, £50 less than anywhere else. Good communications and delivered by TNT, two working days after ordering. Parcel left exactly where I asked them to leave it whilst I was not... See more
My sons electric scooter arrived after just 3 days, he was so happy with it but disappointed it arrived scratched. After emailing Soanes a partial refund was offered which my son accepted. Communicat... See more
These guys are great. They've looked after our family's MTBs for a few years and always give good service. Recently had to swap out a shifter they had fitted previously which inexplicably broke after... See more
Company details
Written by the company
Soanes Cycles is a family run cycling shop based in Colyton, Devon. Established over 100 years ago. We sell all types of new & used bikes.
Contact info
Soanes Cycles, EX24 6JX, Colyton, United Kingdom
- 01297552308
- soanes@devoncycles.co.uk
- devoncycles.co.uk
No history of asking for reviews
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Seller web site good and ordering…
Seller web site good and ordering straight forwards, posting and charges excellent.
Very happy to recommend Soanes Cycles.
Very happy to recommend Soanes Cycles.
Thank you
Bought Genesis carbon forks
Bought Genesis carbon forks, £50 less than anywhere else. Good communications and delivered by TNT, two working days after ordering. Parcel left exactly where I asked them to leave it whilst I was not at home. Would use Soanes cycles again.
Excellent service and best price I had found
Ordered a bike late one evening, by the following morning it had been dispatched, it arrived a day or so later packaged really well. The bike was the best price I had found and I am really pleased with the service I received.
Replacement Fork as discribed ,we'll…
Replacement Fork as discribed ,we'll packaged and delivered in good time
A personable and helpful bike shop
A personable and helpful bike shop, delivered my beautiful Canondale Synapse Tiagra on time, partly prepared. Minor issue with the chain but no doubt due to transit issues. The only downside to ordering online. Might be wiser to deliver bike directly to bike shop of choice so they can fit and tighten all the parts to a professional standard.
Soanes helped me set the bike up by video call when I had a 'technical issue.':)
Best price on the market in these lean bike times. Would highly recommend.
Extremely fast service and the bike was…
Extremely fast service and the bike was delivered bang on time. Thank you.
My sons electric scooter arrived after…
My sons electric scooter arrived after just 3 days, he was so happy with it but disappointed it arrived scratched. After emailing Soanes a partial refund was offered which my son accepted. Communication at all times has been great, the service fast at a great cost. My son would like to say thankyou
Efficient and super quick
I ordered on Sunday evening and it arrived on Tuesday. Brilliantly efficient, kept me updated and free postage - much better value than elsewhere. Thank you 😊
Got back to me straight away with…
Got back to me straight away with answer and delivered quickly.
Quality products fast and reliable
Quality products fast and reliable, no issues and quick to communicate dispatch information
Excellent prices and great customer service!
I bought a Genesis bike from Soanes over a year ago, for a very competitive price, and recently had a problem with the rear mud guard breaking. Despite the fact that the bike was just out of warrantee Soanes still progressed a request for a replacement part for me and continued to chase until the matter was resolved. In the on line world we now find ourselves in a company that still prides themselves on a personal and "above and beyond" service is very rare! I will definitely be using them again and would highly recommend!! If I had an option of more than five stars I would have selected it!!
Very quick response thanks
Two other suppliers let me down before I bought from you. Quick response great thanks
Great service and very fast delivery.
Great service and very fast delivery.
Will definitely buy from again
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