Bought two deuter helion 60 wheeled travel bags four years ago. The wheels on both bags have cracked and fallen apart. The plastic used is obviously inferior. I have contacted deuter twice via email o... See more
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See what reviewers are saying
Dearest Deauter, i want to complain about the quality of the new GiGa bag. Less than 1 week use and it attracts so many dust and looks very old already. I have to wipe with a wet rag EVERYDAY. The pre... See more
For a first solo album this is very good.Lots of ideas and experiments emerging and clashing almost by chance.It is very much an artist emerging from the German Rock era of the late sixties and early... See more
Received the item in good condition in 24hrs after placed my booking, this is a good feeling of all online shopper like me. You just need to give a quick response after payment have been done, booked... See more
Company replied
Company details
Information provided by various external sources
Deuter Online is an exclusive online specialising in the retail of Deuter products. Owned by Nicajo Enterprise (Business registration no. 002144700-T), we pride ourselves on our focus on customer service - we are happy to help with any questions you may have and are committed to offering great value and a fast, efficient and friendly service.
Contact info
50100, Kuala Lumpur
- admin@deuteronline.com
- deuteronline.com
2.8
Average
236 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
5 star services
This is the 2nd time i buy product from deuteronline and the services and quality is a 5 start quality
27 February 2013
Unprompted review
Reply from Deuter Online
It's a pleasure meeting you yesterday, Farid.
Thank you for your support!
Cheers!
Regards,
Gary Ng
Reply from Deuter Online
You're most welcome, Fairuz.
Regards,
Gary Ng
Reply from Deuter Online
Dear Cindy,
It is deeply gratifying when a customer is very satisfied with the services rendered.
Thank you for your support!
Regards,
Gary Ng
Everythings just fine.
Well, I satisfy with the services. Nothing happen to my item and delivery also fast. Thanks .
21 February 2013
Unprompted review
Reply from Deuter Online
Dear Amirul,
Thank you for your feedback and am glad to note that you've experienced speedy delivery and that the item was received in good order.
I look forward to serving you again.
Have a good day!
Regards,
Gary Ng
Reply from Deuter Online
Dear Merlinda,
Thank you for taking time to leave your compliments!
And thank you for being my loyal customer :D
Regards,
Gary
Good service and delivery... excellent...
To all out there, if you need to buy the original deuter bag online, you can use this company... Good service and delivery.
19 February 2013
Unprompted review
Reply from Deuter Online
Dear Norazmi,
Thank you for your purchase and endorsement of Deuter Online.
Hope you'll enjoy the great qualities that come with your smart looking Deuter Futura Vario 50+10!
Happy Backpacking!
Excellent service
Very good service,highly responsible,easy to deal with and of course the good quality of deuter.
5 February 2013
Unprompted review
Reply from Deuter Online
Dear Syafiq,
Thank you for your endorsement of Deuter Online's services.
Deuter products are well-known for their quality and I am sure your backpack will serve you for many years to come just as how it has served many other customers.
Regards,
Gary Ng
Excellent and best service
The seller is a very nice guy, he will very fast reply email and he will inform when the goods had courier out.
4 February 2013
Unprompted review
Reply from Deuter Online
Thank you for your flattering feedback, Joyce.
I will continue to try to improve further :)
Happy Chinese New Year!
Regards,
Gary Ng
Reply from Deuter Online
Thank you for your support, ASP :)
Marvelous...!!!
Very good,very fast service and delivery. Really satisfied. Will buy again and Highly recommended.
23 January 2013
Unprompted review
Reply from Deuter Online
Thank you for your feedback Syahrien.
It's my pleasure serving you.
Regards,
Gary
Responsive Service
Good and responsive service.
Quick feedback on enquiries and prompt status update once transaction was confirmed.
17 January 2013
Unprompted review
Reply from Deuter Online
Thank you for your kind feedback.
Regards,
Gary Ng
Trusted Choice...
I just want a backpack that meet my satisfaction. Then I find this Deuter Online that offer one with reasonable price. You know what, this is the best choice i ever do to make a deal with online stores. Good responds from admin and up-to-date purchasing process till I got the goods. Highly recommended !!!
16 January 2013
Unprompted review
Reply from Deuter Online
Hello Hirwan,
Indeed, Deuter Online's goal is to ensure that customers have a hassle-free online purchasing experience with their favourite items delivered to their doorsteps in express time.
I'm glad to know that you've found Deuter Online to have met your satisfaction and given us a 5* rating.
Happy Trekking!
Regards,
Gary Ng
very good and fast delivery
The item received is in good condition.very convenient because can be bought online.the delivery is very fast.
16 January 2013
Unprompted review
Reply from Deuter Online
Dear Suzana,
I am glad to hear that your order arrived in good condition and that you were pleased with the speed of delivery.
Indeed, Deuter Online was established to meet the needs of the busy customer who is unable to find the time to visit a retail store. I will be updating my product inventory from time to time once the stockist brings in new shipments from Deuter's factory and I hope to see you again on Deuter Online.
Best regards,
Gary
Excellent service provided!!
very satisfied with the services provided..fast & efficient..quality of the products also good..
16 January 2013
Unprompted review
Reply from Deuter Online
Dear Siti,
Thank you for taking time off to leave a feedback for Deuter Online.
I only sell original Deuter products which are renowned internationally as high-quality and durable products backed by a lifetime warranty on manufacturing defects.
I believe your backpack will serve you well for many years to come and I wish you happy travelling!
Regards,
Gary Ng
Reliable, Trustworthy, Dedicated Seller! I'll be back for more ^_^
14 January 2013
Unprompted review
Reply from Deuter Online
Thank you for your awesome review, Ang :)
Looking forward to seeing you again!
Hassle free transaction!!
From reviewing the product, booking, payment transaction until the product send to my door step, I experience a peace of mind. Would strongly recommended Deuteronline!
13 January 2013
Unprompted review
Reply from Deuter Online
Thank you Lefties!
Glad to have met given you a good purchasing experience :)
OUTSTANDING!!
The service is faster & i will always get an immediate response for queries about the item or my order. I'll buy again next time for sure. I like the guy, Gary Ng, who is very patient & giving me a prompt reply whenever i email anything to him. Thanks to him.
12 January 2013
Unprompted review
Reply from Deuter Online
Thank you Alia!
Keep in touch! :D
Fast response and good service!
Deuter Online replied my emails instantly and delivered my Deuter bag within few days and in good conditions.
Thank you so much! I will highly recommend my friends to buy Deuter bags with Deuter Online!
12 January 2013
Unprompted review
Reply from Deuter Online
Hello Hann Woei,
Thank you for your kind words and recommendation.
It will continue to spur me to provide even better services in future.
Cheers!
Gary
Prompt reply and Good services
Thanks you Gary for your prompt reply and advise that you had give to me. Hope can make my next purchase at DeuterOnline.com
Cheers!
12 January 2013
Unprompted review
Reply from Deuter Online
Hello Pang,
I'm glad to know that you were pleased with your purchase. Feel free to contact me if you need further assistance in future and I would be most obliged to do what I can to assist you.
Cheers!
Gary
Awesome!!!
The best website!!! Faster and Efficient!!! Next time must buy here!!! Thumbs up!!!
11 January 2013
Unprompted review
Reply from Deuter Online
Hi Lyla,
Thank you for your compliments and endorsement of Deuter Online.
I'm looking forward to seeing you on Deuter Online soon!
Regards,
Gary
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