Detroit Axle Reviews 

1,730
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,446 reviews, most reviewers were somewhat happy with their experience overall. Many consumers frequently appreciate the highly competitive prices and affordable costs, making it budget-friendly to order replacement vehicle parts online. Numerous buyers also find the website ordering process very straightforward and highlight that standard shipments often arrive quickly. However, some reviewers were not happy with unexpected delivery delays, missing packages, and difficulties involving incorrect components. A few people also mentioned experiencing concerning quality issues, such as premature part wear or failures shortly after installation. Others additionally noted that certain component kits lacked essential mounting hardware needed to successfully complete vehicle repairs.

What people talk about most

Product

People report ambiguous experiences with the product, as many reviewers praise the affordable prices, great... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast and free two-day... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised the easy online process, helpful... See more

Quality

Customers consistently note ambiguous experiences with quality, as opinions on product durability are sharply... See more

Price

Users describe positive interactions with price, highlighting great pricing, affordable costs, and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When posed with the decision of OEM (most expensive option) or these quality parts (Breaks guaranteed for 10 years) I had to look at a few things the age of my vehicle and its condition. This went wel... See more

Company replied

Rated 4 out of 5 stars

Well made parts at decent prices, Only complaint that I can have is that with some of the component bundles (which in fairness are not labeled as "kits") other parts are needed to fully complete a jo... See more

Company replied

Rated 3 out of 5 stars

I really like dealing with Detroit axle and probably will continue to order from them. However I placed an order on Tuesday and it was logged on Wednesday. Promised delivery on Friday and delivered on... See more

Company replied

Rated 3 out of 5 stars

I’ve never had a problem with Detroit Axle before until now. I live in Michigan and have ordered from them multiple times. I was given an estimated delivery date of 3 days. Previous packages have arri... See more

Company replied


Company details

  1. Auto Parts Market
  2. Auto Parts Manufacturer
  3. Auto Parts Store

Written by the company

For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,730)

1,466 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick delivery and excellent price

Quick delivery and excellent price

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with the quick delivery and excellent pricing. Thank you for choosing Detroit Axle!

Rated 1 out of 5 stars

Horrible experience

Horrible experience, first my package was delayed,I waited until second expected date. A whole week past for them to recognize my package was lost in a whole another state. When they recognized my package was lost, refused to refund my money until they received a package that was missing and never delivered. Any finally almost two weeks later got a refund and but for a less amount. They argue they had calculated wrong. When I have them recorded on call ,when they break down all the parts never arrived and calculate that with taxes and everything.

6 August 2026
Unprompted review
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry to hear about the delivery delay and the issues you experienced with the refund. We understand how frustrating it can be to wait for a package that was not delivered and then encounter further confusion regarding the refund amount. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate and assist you.

Rated 3 out of 5 stars

I am not sure besides tracking showed…

I am not sure besides tracking showed was supposed to receive yesterday now today.

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We apologize for the delay and understand how frustrating it is when tracking updates change your expected delivery date. We appreciate your patience and will take your comments into consideration as we work with our carriers to improve shipping accuracy.

Rated 5 out of 5 stars

Great site with everything I needed at…

Great site with everything I needed at great prices. Easy to order, and free shipping too, can’t beat it.

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you found everything you needed at a great price and had an easy ordering experience with free shipping. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Easy to maneuver through process

Easy to maneuver through process, thanks!

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you found the ordering process easy to navigate. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Great experience

7 July 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you had a great experience with us. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Quick

Quick, right parts and greet prices

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the quick delivery, correct parts, and great prices. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Good product

Good product
Thanks

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the product. Thank you for choosing Detroit Axle!

Rated 3 out of 5 stars

It doesnt let you know ahead of time…

It doesnt let you know ahead of time the shipping time

6 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We apologize for the lack of clear shipping time estimates prior to placing your order. We appreciate your input and will take your comments into consideration as we work to improve our checkout experience.

Rated 3 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We apologize for the issue you experienced with our website processing your order slowly, and we appreciate your patience. We will take your comments into consideration as we continue working to improve our website's performance.

Rated 5 out of 5 stars

Always fast and great prices.

Always fast and great prices.

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re consistently happy with our fast service and great prices. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Quick service

Quick service

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the quality of our parts, fast shipping, and affordable pricing. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the quality of our parts, fast shipping, and affordable pricing. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Great quality parts,fast shipping and…

Great quality parts,fast shipping and it's cheap.

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the quality of our parts, fast shipping, and affordable pricing. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

It's Awesome

It's Awesome. cheaper than a name brand parts store Quality stuff

6 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the quality of our parts and the value they provide compared to other parts stores. Thank you for choosing Detroit Axle!

Rated 4 out of 5 stars

Cost effective, Great Guarantees.

When posed with the decision of OEM (most expensive option) or these quality parts (Breaks guaranteed for 10 years) I had to look at a few things the age of my vehicle and its condition. This went well in my decision making, I can maintain my vehicle and it can be cost effective. When it comes to delivery it is fast but often times the box gets tossed around due to its weight instead of a handcart used by and for the employee's safety. Because of this the bottom break box smashed.

6 August 2026
Unprompted review
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear that our parts provided a cost effective solution for your vehicle, and we appreciate your comments regarding the delivery packaging as well. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’ve consistently received the right parts from us. Thank you for choosing Detroit Axle!

Rated 4 out of 5 stars

It was easy to order but when I paid…

It was easy to order but when I paid the delivery went from 2 days to 5 days. Whay?

6 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We apologize for the unexpected change in your delivery timeline and understand how frustrating that can be. We appreciate your comments and will use them to help improve our service moving forward.

Rated 5 out of 5 stars

Easy parts listening

Easy parts listening

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you found it easy to locate the parts you needed. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, fair price

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with our quick delivery and fair pricing. Thank you for choosing Detroit Axle!

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