Des Kelly Interiors Reviews 

5,571
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 858 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional, often going above and beyond expectations to assist with purchases and provide expert advice. Many reviewers highlight the outstanding service and customer care, noting that employees ensure a stress-free and enjoyable experience from start to finish. People appreciate the quality products and the expert guidance provided, which helps them make informed decisions and explore various options without feeling pressured, contributing to a positive overall user experience. However, some customers also noted that when issues arose, customer service follow-up was sometimes slow or required persistent effort for resolution.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their attentiveness,... See more

Service

Customers consistently note positive experiences with service, describing it as outstanding, excellent, and... See more

Product

Clients share positive opinions on product quality and selection, with many expressing satisfaction with... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and... See more

User experience

Users describe positive interactions with user experience, consistently reporting outstanding overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience using Des Kelly for putting new floors in our kitchen. Alan, who fitted the floors, was an absolute gentleman and truly went above and beyond for us. He identified a potentia... See more

Company replied

Rated 5 out of 5 stars

Paul McGuire fitter with Des Kelly fitted my Vinal flooring in my attic conversion in Swords, super job and was so helpful reviewing the job before laying, doors etc which needed removing. He made the... See more

Company replied

Rated 5 out of 5 stars

Had a great experience at Des Kelly. Was assisted by Barry who was brilliant and looked after every bit of our purchase. Explained everything well and clear. Also helped us pick the best and value for... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience thanks to Kalem at Des Kelly. From the moment we arrived, he was incredibly friendly, patient, and genuinely helpful. He took the time to answer all of our questions,... See more

Company replied


Company details

  1. Carpet Store
  2. Bedding Store
  3. Carpet Installer
  4. Flooring Store
  5. Furniture Store
  6. Wood Floor Installation Service

About Des Kelly Interiors

Written by the company

Des Kelly Interiors are an Irish, family run business, with over fifty years experience in the industry. We are dedicated to providing top-quality products and expert advice in the areas of beds, carpets, flooring, and home furnishings. Our reputation for excellence continues to grow. We have ten stores located throughout Leinster. We offer both online shopping and in-store shopping experiences. We pride ourselves off the fact that we look after our customer's from start to finish, with our hassle - free supply and fit service.

If you are starting a new interior project, Des Kelly Interiors is here to help. We specialize in creating stylish and functional spaces with our luxurious carpets, comfortable beds, beautiful flooring, and essential home items. Visit our stores or shop online for a seamless experience.

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4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.7

All reviews

(5,571)

793 reviews in the last 12 months

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Rated 5 out of 5 stars

Everyone was very helpful and…

Everyone was very helpful and knowledgeable about what I was looking for. Daga followed up with pricing and Niamh contacted me to make sure I had all the information I needed. When I returned to the store to finalise my purchase we dealt with Aisling and she was brilliant.

21 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Patricia

Thank you so much for your lovely review. We are so happy to see everyone in our Navan branch were on hand to help you with your purchase. We really appreciate you taking the time to share this.

DKI Team

Rated 4 out of 5 stars

Repeat customer receiving great treatment as usual

We were treated well by Britney who gave us a lot of time and effort in selecting the right item, and viewing swatches outside in the natural light.

Made us feel comfortable that she had done her best to secure us the best deal.

20 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Jonathan

Thank you so much for sharing we review and your feedback. We are so happy to see that Britney was able to assist you so well while in store. We will be sure to share your review along.

DKI Team

Rated 5 out of 5 stars

Rachel and Danny were extremely helpful…

Rachel and Danny were extremely helpful and lovely to deal with. They guided us in the right direction to suit our needs.

20 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Siobhan

Thank you so much for your lovely review. We are thrilled both Danny and Rachel were able to help with your shopping experience. We will be sure to share on your kind words.

DKI Team

Rated 5 out of 5 stars

Always excellent customer service at…

Always excellent customer service at Des Kelly. Eugene and Mary helped me pick perfect carpets and rugs today. Very helpful staff.

20 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Grainne

Thank you so much for your review. We are so happy to see both Mary and Eugene were able to assist you in store. We really appreciate you choosing us for your new flooring and we look forward to completing your installation.

DKI Team

Rated 5 out of 5 stars

New floor installation

Got my floor installed by Karl. He was quick, efficient and the floor looks great. Very pleased with how it all went.

16 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Karl

Thank you so much for sharing your review and your feedback. We are so happy to see this and will be sure to share this along to Karl.

DKI Team

Rated 5 out of 5 stars

Aideen was incredibly helpful

Aideen was incredibly helpful, knowledgeable and patient with us. We looked in lots of different stores for our new bed and ended up coming back to Aideen in Des Kelly's to purchase our Respa. There was no push, no hard upsell. Just genuine customer service and care throughout. 5 *****

19 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Jennifer

Thank you so much for taking the time to share your review. We are thrilled Aideen was able to assist you in store and we really appreciate you coming back to us to purchase your new mattress.

DKI Team

Rated 5 out of 5 stars

I recently made two purchases from Des…

I recently made two purchases from Des Kelly Interiors on the Long Mile Road and had an excellent experience. Barry in the flooring department and Mary in beds and mattresses were absolutely brilliant. I couldn’t fault their customer service.

I needed the flooring installed as soon as possible, and Barry went above and beyond to accommodate our needs and make sure everything was arranged to suit us. His help and professionalism were outstanding, and the service we received was better than any other store we visited.

Mary was equally fantastic, providing friendly and knowledgeable advice and making the process of choosing our bed and mattress easy and stress-free.

Both Barry and Mary delivered excellent customer service. I would highly recommend Des Kelly Interiors on the Long Mile Road.

19 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Melanie

Thank you so much for your fantastic review and your feedback for both Barry and Mary. We are thrilled to see they made your shopping experience so pleasant. We really appreciate you choosing us for your new flooring and your new furniture.

DKI Team

Rated 5 out of 5 stars

I recently had my stairs carpet fitted…

I recently had my stairs carpet fitted by Nick, and I couldn’t be happier with the service. From start to finish, Nick provided outstanding customer service. He was professional, friendly, knowledgeable, and took the time to make sure everything was done perfectly.

The quality of the carpet installation on my stairs is excellent, and the attention to detail really shows. Purchase date is 18th of March

18 March 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Faraz

Thank you so much for your wonderful review and for your feedback. We really appreciate you choosing us for your new carpet and we are thrilled that you were happy with your shopping experience with Nick.

DKI Team

Rated 5 out of 5 stars

Katharina in the Coolock store was…

Katharina in the Coolock store was extremely helpful assisting me to choose a new dining table and chairs for my kitchen. Her expertise was outstanding 👏

18 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Marie

Thank you so much for your review. We really appreciate you choosing us for your new furniture and we are thrilled to see Katharina was able to assist you with your selection.

DKI Team

Rated 5 out of 5 stars

Excellent for Commercial Customers

As a commercial customer, we are extremely happy with the service provided by the staff at Des Kelly in Navan. From sales, to accounts, to fitting, we really were impressed. We will definitely be using them in the future.

22 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Alanna

Thank you so much for your review and your feedback. We really appreciate you taking the time to share this. We look forward to welcoming you back to store in the future.

DKI Team

Rated 5 out of 5 stars

Bought a new build and needed beds

Bought a new build and needed beds, I’ve always bought from Des Kelly and wouldn’t go anywhere else, Mary from Long mile Road, helped my 15yr old to pick out the bed she wanted and made her feel so
comfortable and no pressure put on her and us , my daughter was delighted trying out all the beds before finally setting on the one we bought, Mary your a legend

10 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Deborah

Thank you so much for your review. We are thrilled to see that you always choose us for your flooring and furniture. We are so happy Mary was able to assist you so well in store and we will be sure to share on your lovely review to her.

DKI Team

Rated 5 out of 5 stars

I went to des kelly long mile road as I…

I went to des kelly long mile road as I always do and had great service in the carpet department top class service as usual but especially today from a young man called michael highly recommend

17 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Laurence

Thank you so much for your review. We are thrilled to see you have returned to our Long Mile Road store and that Michael was able to assist you so well. We really appreciate you coming back to us.

DKI Team

Rated 5 out of 5 stars

Michael was really helpful

Michael was really helpful, he talked me through all options for flooring and gave me estimates of costs on the spot. A pleasure to communicate with and obviously very experienced.

17 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Noelle

Thank you so much for sharing your review and your feedback. We really appreciate you sharing this.

DKI Team

Rated 5 out of 5 stars

Great customer service

I recently went in to get fitted wood for my two bedrooms and carpet for my stairs. I talked with Chis who is a staff member. He was very helpful supported and kind. He knew how to do his job. I was so happy with not only the price but the service. Thank you Chris for making my job easier and I will be back again.

What an easy day it was for me no stress. I will write again when the job is done thank you to all at Des Kelly. Dublin.

16 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Alison

Thank you so much for your lovely review. We are so happy to see Chris was able to assist you so well in store. We really appreciate you choosing us for your new flooring and we look forward to completing your installation.

DKI Team.

Rated 5 out of 5 stars

Great Customer Service, huge range of options for all tastes and budgets!

We purchased a carpet for our stairs and landing at Des Kelly Sandyford. Kevin was extremely helpful, he explained everything so well and went through all of the different options and prices for what we had picked. He made the whole process so quick and easy - thank you Kevin!

16 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Aoife

Thank you so much for your review and for your feedback. We are so happy to see Kevin was able to assist you so well in store.

DKI Team

Rated 5 out of 5 stars

Huge range and very helpful

Huge range and very helpful, insightful staff. Not trying to sell you the most expensive but guide you to what suits your needs best.

16 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Stephen

Thank you so much for your lovely review and for your feedback. We are so happy to see this.

DKI Team

Rated 5 out of 5 stars

Katharina in Coolock was great to deal…

Katharina in Coolock was great to deal with and super helpful

13 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Ali

Thank you so much for sharing your review. We really appreciate you taking the time to share it.

DKI Team

Rated 5 out of 5 stars

Great service and advice

Gary was stellar! I knew nothing about floors and he made the process super easy. Great advice and support throughout. He was so accommodating when we needed to reschedule (twice). Very happy with the floors. Super quick installation, great quality. Will definitely go back to that store.

2 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Loic

Thank you so much for you lovely review and for your feedback. We really appreciate you choosing us for your new flooring and are thrilled you are happy with the final product. We look forward to seeing you back in store in the future 😊

DKI Team

Rated 5 out of 5 stars

V.helpful assistant.

V.helpful assistant.
Jeff helped with taking purchased bed to my car and fitted purchase into car.
Jeff was efficient enthuasistic and pleasant.
Thanks Jeff.

15 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Margaret

Thank you so much for sharing your review. We are so happy to see Jeff was able to assist you while in store.

DKI Team

Rated 5 out of 5 stars

Excellent service from receptionist…

Excellent service from receptionist Tomi at Westend

15 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Pauline

Thank you so much for your review. We appreciate you taking the time to share.

DKI Team

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