Design Pickle Reviews 363

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Horrible experience. Horrible onboarding. Terrible design work. A different designer on all of the work for the same product with design inefficiencies. You have to email in slack. Terrible respo... See more

Company replied

Rated 5 out of 5 stars

What an incredible experience we have had with Design Pickle. Although we are no longer clients, we are happy to recommend Design Pickle to anyone seeking their services. We would like to Highlight ou... See more

Company replied

Rated 3 out of 5 stars

Unfortunately, the job-to-job performance has been inconsistent. Some jobs come back quickly and well done. Other jobs take longer and have obvious errors and mistakes or uninspired and disappointing... See more

Company replied

Rated 5 out of 5 stars

Design Pickle is instrumental to our business, As a fractional CMO we want to make sure we can quickly execute ideas. Design Pickle works on our terms on slack. We can quickly see where work orders s... See more

Company details

  1. Graphic Designer
  2. Business to Business Service
  3. Design Agency

About Design Pickle

Written by the company

Design Pickle is the leading creative enablement platform, providing quality design and illustration work for thousands of businesses.

Founded in 2015 by Russ Perry, Design Pickle was born from the idea that everybody needs access to seamless, reliable and professional graphic design on a consistent basis.

Our mission is to change the world with creativity - and we welcome you to join us!

Design Pickle offers clients:

- Graphic Design - Custom Illustrations - Presentation Design - Motion Graphics - Video Editing - Canva file delivery - Figma file delivery

Design Pickle was the first in the space to offer:

- Creative Design Automation - Integrated Design Workflows - AI powered creative brief request tool - Adobe, Figma, and Canva-ready source files - plus so much more.


Contact info

3.5

Average

TrustScore 3.5 out of 5

363 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

This company makes beautifully branded…

This company makes beautifully branded marketing materials for my business.

19 May 2025
Unprompted review
Design Pickle logo

Reply from Design Pickle

Thanks for the kind words, Tamekia! We're glad to hear our designers are helping bring your brand to life. It's what we love to do. We're here if you ever need additional support!

Rated 5 out of 5 stars

Love my Design Pickle team

Love my Design Pickle team! Wonderful designs, communication is excellent and so easy to deal with.

6 May 2025
Unprompted review
Design Pickle logo

Reply from Design Pickle

Thanks so much, Renee! We're thrilled to hear you're loving your Design Pickle team. Great design and smooth communication are exactly what we aim for. We're always here to help if you need anything. 💚

Rated 3 out of 5 stars

We were sold a product that hasn’t…

We were sold a product that hasn’t lived up to expectations. There seems to be a clear disconnect between what the sales team promised and what the product actually delivers. While the design team and design services have been solid, the core issue lies in the product’s capabilities not aligning with what we were told during the sales process.

To make things worse, the price went up just a month after we signed up — so we're now paying more than expected for a tool that doesn’t perform as efficiently as advertised. Hoping we can update this soon.

17 April 2025
Unprompted review
Design Pickle logo

Reply from Design Pickle

Hi Justine,

Thanks for taking the time to share this. We’re glad to hear the design team and services have been great, but we understand the frustration when the product doesn’t fully align with what was expected.

We would like to find a solution and understand where things are falling short, but we're having trouble finding your account with a first name. Could you please reach out to us at help@designpickle.com? Thank you so much!

Rated 5 out of 5 stars

Social Media Output is 10X!

As a Social Media Specialist managing multiple channels including C-Suite accounts for my organization's company channels, DesignPickle has made it possible to 10X my output and quality of work! They consistently execute on my vision perfectly and always complete the work within 1-2 business days depending on the size/difficulty of the request. Most issues, if any, are more my shortcoming than theirs (not selecting the right file type, post-request updates, shifting priorities, etc)

1 April 2025
Unprompted review
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Reply from Design Pickle

Hi Maura, thanks so much for the awesome feedback! We’re thrilled to hear Design Pickle’s helping you boost both output and quality, especially across high-impact work like C-suite channels. Your clear direction plays a huge role, and we’re glad to be part of your process. 💚

Rated 2 out of 5 stars

Too expensive these days with less and…

Too expensive these days with less and less value each year.

1 April 2025
Unprompted review
Design Pickle logo

Reply from Design Pickle

Hi Dillon—Thanks for the feedback. We’re sorry it hasn’t felt as valuable lately. We’re actively improving and would love to hear more about what’s missing so we can make it better. Please reach out to help@designpickle.com so we can assist.

Rated 1 out of 5 stars

Buyer beware

Buyer beware! They make it very difficult to cancel your account (I tried twice, and have a screenshot of second time) and they continued to charge me. Quality of design work was sub-par as well for the most part.

Not worth the money and the dishonesty/trickery to keep you paying subscription fees are next level unethical.

27 March 2025
Unprompted review
Design Pickle logo

Reply from Design Pickle

Hi Dawn, thank you for sharing your feedback. We apologize for any confusion around the cancellation process. We did offer two months of credit or a one month refund, but the screenshots provided weren't from the final step of cancellation, so they don’t confirm the process was fully completed.

We understand your frustration and want to ensure all your questions and concerns are heard. Please reach out to help@designpickle.com and we'd be happy to support.

Rated 5 out of 5 stars

Design Pickle is great period. That's the review.

We're a medium sized business with a very small marketing department. Being able to have designs taken care of allows us to focus on other areas of marketing. The platform is so simple to use other departments have started using it for their designs. The more designs you request, the more value Design Pickle offers. Have had Design Pickle for 2 years and used it at a prior job and will always pitch to implement wherever I go.

25 March 2025
Unprompted review
Design Pickle logo

Reply from Design Pickle

Hi Jesse—thanks so much for the kind words and for being such a longtime supporter! We love hearing that the platform's helping your marketing team stay focused while also making it easy for others to jump in.

Appreciate you championing Design Pickle wherever you go. 💚

Rated 1 out of 5 stars

Shady experience

I have over 15 years of experience in the field, with multiple industry awards. I’ve applied to positions with this company four times. Each time, I received the same generic message:
“Due to high demand, we’re unable to provide individual feedback. We’ve decided to move forward with other candidates, but feel free to reply if you'd like more details.”

I applied to mid- to lower-tier roles, with the most senior one being a Design Director position, which matched my profile. Not only was I rejected without any feedback, but when I replied requesting further clarification—as they themselves offered—they never responded.

Even more concerning, the exact same position was reposted at least 20 times throughout the year, clearly indicating that they’re using these listings to build a talent database rather than fill real roles.

Recently (this month), they relaunched the same position under a new title: “Art Director.”

The most absurd part? The compensation. They’re offering $21K/year for a Director-level role—something that wouldn’t even attract a Junior UX/UI Designer in most markets.

Their entire approach feels misleading, and the roles they advertise come across as pure smoke and mirrors.

24 March 2025
Unprompted review
Design Pickle logo

Reply from Design Pickle

As much as we would love to reply to every person who applies at Design Pickle, when we receive over 30,000 applicants for just one position (like this one), sending a more personalized response isn't always possible. But your feedback, Gonzalo, has started internal discussions with our hiring team, and they are revisiting the messaging we send out and will be updating it to be more detailed. Thank you for sharing your experience so we can improve our processes!

Rated 3 out of 5 stars

Unfortunately Uneven

Unfortunately, the job-to-job performance has been inconsistent. Some jobs come back quickly and well done. Other jobs take longer and have obvious errors and mistakes or uninspired and disappointing designs. On the whole, an uneven performance. Sometimes, it saves us time; sometimes, it makes things take longer. The designs themselves are often rather disappointing. Errors have often been related to formatting - designs intended for print will be formatted for PDF or HTML, meaning the font will be overly large and there will be swathes of wasted space.

17 March 2025
Unprompted review
Design Pickle logo

Reply from Design Pickle

Hi Lauren, thanks for taking the time to share this detailed feedback. We’re sorry to hear that your experience has felt inconsistent—this isn’t the standard we aim for. We’d love the chance to dig into the specific issues you mentioned so we can address them directly and prevent similar ones moving forward. Can you reach out to us at help@designpickle.com so we can review your account?

Thank you.

Rated 5 out of 5 stars

Agency Owner

My agency couldn't be what we are today without having Design Pickle at our side. Production art, conceptual mood boards, logo designs, multi-page brochures. You name it, I've aksed DP for it and it always turns out great - and way faster than I expect!

11 February 2025
Unprompted review
Rated 1 out of 5 stars

DesignPickle defrauded customers

Used DesignPickle for about six months. Not the best (slow, inaccurate). We did like the graphic stock, though (FreshStock). FreshStock stood alone as a separate service and we went with that on a lifetime license. DesignPickle took payment, then firewalled the graphic stock behind payment services, rendering the lifetime license obsolete. Why anyone would trust this organization is beyond us - lesson learned.

Is there any way to give this terrible company less than one star? They're trying to pass over their screw job on to another company - Design Pickle dumped all their users - this had nothing to do with AppSumo.

12 February 2025
Unprompted review
Design Pickle logo

Reply from Design Pickle

Hi Dag,

We hear your concerns and want to offer some clarity. The FreshStock lifetime deal was part of a limited-time AppSumo promotion, with all transactions handled directly through their platform. Since then, we’ve integrated FreshStock into the broader Design Pickle experience to better support overall product direction. This shift wasn’t intended to overlook early adopters, and we’re grateful for your support along the way. For any questions about your original purchase, we suggest contacting AppSumo’s support team. Thanks again for being part of the journey.

Rated 5 out of 5 stars

This Is A Great Company

These guys are truly the best of the best when it comes to graphic design. They do amazing work, they're on time, prompt, and the dashboard is so simple to navigate, and works great to organize all of your requests! All the designers are super good, and super helpful, and this company offers an amazing volley of things they can do, from logos to drawings to entire websites! They are great, definitely if you are looking for a great graphic designer and you've come across my review, look no further, this is THE PLACE!

7 February 2025
Unprompted review
Rated 1 out of 5 stars

Too Sloppy, Bad Service, Too Expensive

We have been using Design Pickle for over 6 years now. I can tell you that they started out very good, and gradually, the service is getting worse, and the pricing continues to go up. It takes week/weeks to finish the most basic tasks. Keep on messing up our designs. This is our last year with them. Not worth the headache or the expense.

4 February 2025
Unprompted review
Rated 1 out of 5 stars

Used to be much better

I used DP at a previous company, and had a great experience. This time - not so much. The people and support are friendly, but the designs, overall, miss the mark.

If you sign up, I would highly recommend making double-sure that you are on a monthly agreement that allows you to evaluate and cancel when you want. I would also highly recommend checking out other vendors.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Design Pickle are so fantastic and its…

Design Pickle are so fantastic and its chat support is quick and easy. If you want to take the stress out of your designs, get into the pickle jar!

13 January 2025
Unprompted review
Design Pickle logo

Reply from Design Pickle

Thank you for your feedback and for being a valued client.

Rated 2 out of 5 stars

Customer

Customer
Service never phones back

20 December 2024
Unprompted review
Design Pickle logo

Reply from Design Pickle

Hi Elaine, thank you so much for your feedback. We strive to call all clients back within 1 hour of receiving the message. We do apologize if we missed you! We tried to call you again when we saw your message here and sent a follow-up e-mail message as well. If there is anything we can assist you with, please let us know. Thank you again for sharing your feedback!

Rated 5 out of 5 stars

Game-Changing Design Service for My Business

Design Pickle has been an incredible asset to my business. The service has consistently exceeded my expectations, making it easier than ever to produce high-quality, on-brand designs. My designer is amazing at maintaining brand consistency, ensuring that every project aligns seamlessly with our vision.

The designs are more polished and beautiful than anything we were producing before. The ease of submitting requests, clear communication, and fast turnaround times make the process efficient and stress-free.

If you're a business owner looking to enhance your brand with professional, consistent, and elevated design work, I highly recommend Design Pickle. It's been a game-changer for us!

20 December 2024
Unprompted review
Design Pickle logo

Reply from Design Pickle

Hi Sammie, thank you so much for your glowing review! It's great to know that our service, and your designer, have made it easier to create quality, on-brand designs that align with your vision. We’re so glad to be part of your brand’s journey and success. If there’s ever anything more we can do to support you, don’t hesitate to reach out. 💚

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