I accidently subscribed and Edith assisted me in cancelling and making sure no more funds will be taken as well as giving me a refund Ok they just took more than R500 from my account now today 9... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Following my review on Trustpilot, Design Decor have emailed me to say that a refund would be processed for the remaining charges. I am pleased to report this, however due to currency exchange rate f... See more
Company replied
MONEY THIEVES / ROBBERS AMONGST DOZENS OF EMAILS - SOME OF THEM SCAM, THERE WAS ONE FROM 'SAINSURY' OFFERING A BASKET FULL OF SHOPPING WORTH £60 FOR A REVIEW. HAVING DONE THAT, I WAS taken to ANO... See more
There wasn’t any problem, only it is a bit confusing about the payments, but they treated me very good.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jamal resolved my issue timeously.
Good excellent
Refund 🥰🥰🥰🥰🥰🥰🥰🥰🥰
This is scam scam scam so plzz dont do…
This is scam scam scam so plzz dont do shoping this store
I am very satisfied with their help…
I am very satisfied with their help that they provide. Alero is very helpful, communicative and guiding. He solves all my wonders and he communicates with me directly.
Harry helped me And he was very kind…
Harry helped me And he was very kind and patient with me and my doubts.
Scam……Scam……Sacm
Scam! Scam! Scam! - The whole thing is a scam!
I was scammed into signing up then cancelled and promised a refund! They just continue to take payment.
Do yourself a favour and stay away from this company!
Membership issue
My problem was attended to speedily by Jamal. Thank you for sorting it out.
Thanks
The staff is helping me quickly &…
The staff is helping me quickly & satisfying.
Problem resolved
Great communication
Great communication via the online chat! Casillas was very attentive and made sure my concerns were dealt with appropriately.
Good service and even better customer…
Good service and even better customer service from Marshall.
It was the first time in this site
It was the first time in this site, the assistance From Max was prompt and he explained all that i was confused about. His assistance was efficient.
Thank you Eugene
The response email from Eric from the…
The response email from Eric from the Escalation Team made my day better
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








