DesignCrowd Reviews 

3,316
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally talented professionals for their incredible creativity, high responsiveness, and professional attitude throughout every project. Support teams are frequently described as extremely fast and helpful, providing prompt solutions and very smooth processes for all participants. Some reviewers were not happy with the support system, noting that strict platform verification processes can feel harsh and unfair for active designers. A few participants also mentioned that managing direct communications and keeping project revisions properly organized could sometimes be quite challenging during the overall process.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting quick response times, reasonable... See more

User experience

Users describe positive interactions with user experience, highlighting an intuitive platform that makes it... See more

Response time

Customers had positive experiences with response time, frequently highlighting that support teams and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used DesignCrowd FIVE times for logo design; two times for work projects, two for my own startups, and once for a friend's nonprofit. I'll never go anywhere else - the process is simply too easy,... See more

Rated 5 out of 5 stars

I have used the services from DesignCrowd for a long time (2015) and keep coming back to them when I need a new design for whatever I need. The designers that are affiliated to them are top notch and... See more

Rated 5 out of 5 stars

The entire logo creation experience was great. Very, very creative minds brought me what I'd envisioned PLUS thoughts I'd never considered. Great value received for the price paid. Will definitely... See more

Rated 5 out of 5 stars

Fantastic, start-to-finsh. Everything 5 star. Easy to work with, highly responsive. Smooth process, wide-ranging highly talented pool of professionals. Excellent experience all the way through. Very c... See more


Company details

  1. Graphic Designer
  2. also in
  3. Art Supply Store
  4. Clothing Store
  5. Printed Clothing Store

About DesignCrowd

Written by the company

DesignCrowd is an online creative marketplace that helps start-ups, businesses and entrepreneurs connect with a global network of designers. Perfect for custom graphic, logo, web and print design.

Our mission is to help businesses find the best design in the world, faster, and at a price that fits their budget. We also want to give designers the chance to earn money for their creative skills.

Get the perfect custom design

Written by the company

DesignCrowd has over 1 Million designers
Access over 1 Million graphic designers from Singapore to Sydney, London to Los Angeles with a click of your mouse. Post a design project to harness multiple designers from around the world in a risk free environment. With freelance designers across the globe competing on your project, you'll receive heaps of design ideas - you just need to choose the best!
A package for every budget
Whether you'd like to work one-on-one with a single designer or via a contest with an unlimited number, DesignCrowd has a package for you! Post a design project and get start receiving custom submissions today from designers around the world.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.5

All reviews

(3,316)

232 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Unfortunately

Unfortunately, 2 out of 3 designers assigned to my logo put multiple design logos together using stock images as well as some duplicated design concepts I did through ChatGPT.

22 January 2026
DesignCrowd logo

Reply from DesignCrowd

Hi Joel - Thanks for your feedback. We can see that you provided a few sketches for designers to use as inspiration. I can see some of the designs submitted to your project followed these, under the impression that it was what you were looking for. Apologies if that was not the expectation. Ultimately, it's great to see you selected a design you are happy with as winner.

Rated 5 out of 5 stars

I absolutely loved my logo


I absolutely loved my logo - it turned out even better than I expected. The customer service was exceptional from start to finish. Every question I had was answered promptly and clearly, and I felt genuinely supported throughout the whole process. Highly recommend!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, start-to-finsh. Everything 5 star. Easy to work with, highly responsive. Smooth process, wide-ranging highly talented pool of professionals. Excellent experience all the way through. Very cost effective. This is our 3rd project with DesignCrowd and we are already planning several more.

24 January 2026
Rated 5 out of 5 stars

Fair, Professional, and Supportive Platform!

I had a wonderful experience with the support team (shoutout to Hopner Lopez). They are incredibly fair and genuinely care about both the designers and the customers. Recently, they managed a situation where the client needed a specific arrangement, and the team ensured that the designers were still compensated and appreciated for their work. It is rare to find a platform that balances the needs of clients while protecting the rights of designers so well. Highly recommended!

24 January 2026
Unprompted review
Rated 5 out of 5 stars

I've been participating in DesignCrowd…

I've been participating in DesignCrowd for a long time, but I've never won. But that didn't stop me from giving up until last December, and just a few days ago, I won a contest. This made me even more enthusiastic. The direct payment process to PayPal also makes it very easy for designers. Even though there's a 15% cut, it's no problem. After all, DesignCrowd has provided many new opportunities and experiences. Thank you.

21 January 2026
Unprompted review
Rated 2 out of 5 stars

Payments

I've been working with DesignCrowd for over 10 years. Payments used to be very fast, between 2 and 3 hours after client approval, and that was perfect. Now I'm surprised to find that they're unnecessarily delayed by 48 hours; they've added another step between approval and completed. Which I think is wrong, because it's unfair to designers, who are their business partners.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience! Logo design resolution was low! Unable to use on business signs and legal letter heads. Reached out to the company and got the typical runaround without resolution. I revised the logo myself. Do not purchase logo services from DesignCrowd!

31 October 2025
Unprompted review
DesignCrowd logo

Reply from DesignCrowd

Hi AfyaGM Health & Wellness - Thanks for your feedback and sorry to hear the files provided by the designer so far don't meet your expectations. We've reached out via Trustpilot to locate your account and provide further assistance. We are confident we will be able to get you the high resolution files you are looking for.

Rated 5 out of 5 stars

Professional support and clear verification process

My experience has been generally positive. The support team responds politely and explains the verification process clearly. Although my account is not yet verified, I understand that the review team needs to see more consistent work before making a decision.

I appreciate the transparency and the guidance provided, and I will continue improving my submissions. I believe the platform is well-organized and fair for designers who are patient and committed.

30 December 2025
Unprompted review

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