DesignCrowd Reviews 

3,316
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally talented professionals for their incredible creativity, high responsiveness, and professional attitude throughout every project. Support teams are frequently described as extremely fast and helpful, providing prompt solutions and very smooth processes for all participants. Some reviewers were not happy with the support system, noting that strict platform verification processes can feel harsh and unfair for active designers. A few participants also mentioned that managing direct communications and keeping project revisions properly organized could sometimes be quite challenging during the overall process.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting quick response times, reasonable... See more

User experience

Users describe positive interactions with user experience, highlighting an intuitive platform that makes it... See more

Response time

Customers had positive experiences with response time, frequently highlighting that support teams and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used DesignCrowd FIVE times for logo design; two times for work projects, two for my own startups, and once for a friend's nonprofit. I'll never go anywhere else - the process is simply too easy,... See more

Rated 5 out of 5 stars

I have used the services from DesignCrowd for a long time (2015) and keep coming back to them when I need a new design for whatever I need. The designers that are affiliated to them are top notch and... See more

Rated 5 out of 5 stars

The entire logo creation experience was great. Very, very creative minds brought me what I'd envisioned PLUS thoughts I'd never considered. Great value received for the price paid. Will definitely... See more

Rated 5 out of 5 stars

Fantastic, start-to-finsh. Everything 5 star. Easy to work with, highly responsive. Smooth process, wide-ranging highly talented pool of professionals. Excellent experience all the way through. Very c... See more


Company details

  1. Graphic Designer
  2. also in
  3. Art Supply Store
  4. Clothing Store
  5. Printed Clothing Store

About DesignCrowd

Written by the company

DesignCrowd is an online creative marketplace that helps start-ups, businesses and entrepreneurs connect with a global network of designers. Perfect for custom graphic, logo, web and print design.

Our mission is to help businesses find the best design in the world, faster, and at a price that fits their budget. We also want to give designers the chance to earn money for their creative skills.

Get the perfect custom design

Written by the company

DesignCrowd has over 1 Million designers
Access over 1 Million graphic designers from Singapore to Sydney, London to Los Angeles with a click of your mouse. Post a design project to harness multiple designers from around the world in a risk free environment. With freelance designers across the globe competing on your project, you'll receive heaps of design ideas - you just need to choose the best!
A package for every budget
Whether you'd like to work one-on-one with a single designer or via a contest with an unlimited number, DesignCrowd has a package for you! Post a design project and get start receiving custom submissions today from designers around the world.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.5

All reviews

(3,316)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you for the excellent support

Thank you for the excellent support. Your response was quick, clear, and very efficient, and I am truly happy with the way my request was handled. I appreciate the professionalism and the smooth resolution.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

As an artist got accused of using AI

As an artist got accused of using AI, I had video evidence that I illustrated the design they didn't care.. don't waste your time as a consumer. They weed out all the talented artists so you end up with crap to choose from. Avoid DesignClown

26 November 2025
Unprompted review
Rated 4 out of 5 stars

Good but need improvement.

Designcrowd is one of my primary source to get clients. And Iam happy with the experience. But the overall website experience felt outdated. Like browsing through the site feels like it's been made years ago. The UI UX need to be improved and to be made modern. Also some works are not ending completely, either the client don't pick a winner and the designers works have been get wasted. So it will be helpful if every contest have a fixed time frame and ease of payment etc.. 99design is a good example of a good experience. So if you guys update your experience properly design crowd can become really great.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience and top service

Great experience and top service. I ended up receiving many more design submissions than I thought I would, and selecting a winner was a tough choice. Every part of the process exceeded my expectations, the customer service is fantastic. I absolutely will go this route again when AI need a new design.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

User Friendly

Excellent, Fast, and, Talented. DesignCrowd is easy to use and we are so thankful a service like this exists. The designers are quick to respond and make changes.

20 November 2025
Rated 1 out of 5 stars

Poor System

The chat support system is extremely poor. They have no sense of professionalism.

20 November 2024
Unprompted review
DesignCrowd logo

Reply from DesignCrowd

Hi Daniyal - Thanks for your feedback. We don't have a chat channel at DesignCrowd at the moment, so we suspect you may be referring to a different company. We have reached out to you via Trustpilot to get additional information and investigate this further.

Rated 1 out of 5 stars

My DesignCAccount Suspended Without Reason — Extremely Unfair Experiencerowd account was running…

My DesignCrowd account was running extremely well. I had a strong profile, consistent earnings, and great client feedback. Recently, on one client brief, I created concepts and then made variations. I did not know that variations had to be submitted using the “link to original design” option.

DesignCrowd emailed me about it, and I immediately acknowledged my mistake and accepted it professionally. Instead of guiding or warning me, they suddenly put my account under review without any valid explanation.

Despite having a well-established account and a positive track record, they treated my case with zero understanding.

To make things worse, one of my clients was about to finalize my logo. The client even messaged me for the last revision and right before I could submit it, DesignCrowd completely suspended my account.

I repeatedly contacted support, explained the situation, and requested them to reopen my account so I could at least complete the client’s work. But their support team shows no human empathy, no professionalism, and no sense of responsibility. It feels like they have staff who simply do not care about designers’ time, effort, or reputation.

Designers build their profiles with hard work, but DesignCrowd can shut everything down in a second without giving a proper reason or solution.

This level of behavior is unacceptable and extremely disappointing.
I would not recommend this platform to any serious designer until they fix their support system and start treating designers fairly.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Experience

Even though your designer made my logos almost a year and a half ago, your staff dealt with my request to resend them in zipped format, promptly and without any hassle. Thank you, again!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Very quick to respond to the issues I encountered, and it's been very helpful for me as a designer.
Thank you.

7 November 2025
Unprompted review

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