Desenio.se Reviews 

34,237
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

I was unable to order frames using my laptop. Tried different cards to make a purchase but nothing worked. After entering card details the payment window just hangs and won’t go away or move to the n... See more

Company replied

Rated 5 out of 5 stars

products are delivered in the promised shape and quality, reasonable time. I wish the webpage could gave the possibility to to mix and match products and see how they would look like. Now there are s... See more

Rated 5 out of 5 stars

Great selection of posters, and the prices are OK when they have a sale (which they often have). Very helpful customer service who helps out quickly. A package was lost with the delivery supplier,... See more

Company replied

Rated 1 out of 5 stars

Very poor quality on print thin paper Blurred image ,not packed properly so covered in marks NO CUSTOMER SERVICE TO SPEAK OFF DONT WASTE YOUR MONEY SO GLAD I BOUGHT A SMALL PRINT TO START AVOID AT... See more

Company replied

Company details

  1. Interior Designer
  2. Artist
  3. Decoration and Interior Design Store
  4. Picture Frame Shop
  5. Poster Store

Written by the company

När våra kunder är glada och nöjda är vi glada och nöjda!


Contact info

4.0

Great

TrustScore 4 out of 5

34K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(34,237)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

bad quality of one of the items

17 December 2019
Unprompted review
Desenio.se logo

Reply from Desenio.se

Hi there,

Thank you for your review,

We are sorry you are not totally happy with your order. Because we cannot see that you have contacted us earlier, our customer service will contact you shortly

Have a nice day!

/DESENIO

Rated 1 out of 5 stars

Poor quality

16 November 2019
Unprompted review
Desenio.se logo

Reply from Desenio.se

Hello Annie,

Thank you for your review.

We are sorry to hear you are not happy with your order and the quality of it.

If you have any further questions, please contact our Customer Service and we will be happy to help you.

Have a nice day!

/Desenio

Rated 3 out of 5 stars

The metalic clamps scratch the inside…

The metalic clamps scratch the inside of the frame when opening and closing to put the poster in.

16 November 2019
Unprompted review
Desenio.se logo

Reply from Desenio.se

Hej Elena,

Tack för ditt omdöme.
Vad tråkigt att höra att du mottagit skadade produkter! Vår kundtjänst kommer höra av sig till dig inom kort, så vi kan hjälpa dig i detta ärende

/DESENIO

Rated 5 out of 5 stars

Great and through

We used Desenio for our house inspection. It was great and through with a very fast return on the inspection results. Would recommend and use if I ever sell my house.

19 August 2019
Unprompted review
Rated 5 out of 5 stars

Very nice posters for a great price

Very nice posters for a great price! My bf bought a couple of posters for our new place and i LOVE them, also were very affordable. Great stop when redecorating or wanting to spice up your apartment!

19 August 2019
Unprompted review

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