Cute drawings to my baby's nursery. I bought the tree houses, the paper and impression is good considering the price (on sale). I don't think I'd pay full price, but definitely would buy other produc... See more
Company replied
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Great service, one poster came damage and they resent all posters (even non damage ones) and included an extra as a gift. Only thing is that I could choose the gift and I got a poster which I dont wan... See more
Desenio have been very helpful. When my pictures didn’t arrive, they sent another set immediately and kept me informed all the time. I would definitely use them again.
Company replied
Ordered a print. Told me it was being delivered to a box not home which I didn’t want as on holiday. Spent hours trying to contact Desenio and Evri. Live chat, emails, phone. Nothing. Only machines.Ju... See more
Company replied
Company details
Contact info
3.6
Average
6K reviews
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My package took 15 days to arrive...
28 May 2019
Unprompted review
Reply from Desenio
Hi Julia
Thank you for your review.
We are sorry for the delay of your delivery! We can see that you’ve been in touch with our customer service who has helped you with the errand. If you have further queries we kindly advise to get back in touch with them.
/DESENIO
It's been a long time waiting for the…
It's been a long time waiting for the posters to get home. Even though, they are pretty good. Thanks!
25 May 2019
Unprompted review
Reply from Desenio
Hi Maria,
Thank you for your review.
Our delivery time to Spain is 3-8 business days, we are sorry if there has been any delay in your delivery! If you have any further questions please don't hesitate to contact our customer service.
/DESENIO
Beautifully Done
Beautiful designs, beautifully made. Very professional. 100% worth the price.
16 May 2019
Unprompted review
Very nice posters
4 April 2019
Unprompted review
I LOVE Desenio
I LOVE Desenio! The shipment was quick, the packaging was excellent and the poster itself was spectacular! The quality of the paper and the detail of the image were better than any other company I've ordered from, and I've ordered from many!
14 March 2019
Unprompted review
It could improve with a faster…
It could improve with a faster delievery, specially without any kind of problem like I had. Good image quality and design.
25 February 2019
Unprompted review
Reply from Desenio
Hello Carlota!
Thanks for your review.
We are very sorry that you are not happy with the delivery time of your order. We work constantly to improve our shipping methods to ensure fast delivery. I see that our customer service has communicated with you about it and if we can help you with something else, do not hesitate to contact us.
You have a good day!
/ Desenio
Problem resolved very quickly - great service
Two of the posters came with the corners ruined. I complained to Desenio over a week ago and am still waiting on a reply.
Edit - Desnio contacted me after this review and sent the new pictures immediately. They had not received the email I had sent via the form on the website. I've changed my rating to reflect this speedy solution.
17 November 2018
Unprompted review
Reply from Desenio
Hi Rachel,
Thank you for your review.
We are sorry to hear that. Unfortunately we cannot see an email from you, our customer service will get in touch with you right away.
/Desenio
Excellent service & product
Excellent service & product, I am well satisfied.
5 October 2018
Unprompted review
Beautiful posters and efficient…
Beautiful posters and efficient delivery!
20 August 2018
Unprompted review
Takes almost two weeks to come to…
Takes almost two weeks to come to Spain. Acceptable, but not very fast ;-)
16 July 2018
Unprompted review
Reply from Desenio
Hi Rafael,
Thank you for your review.
We're sorry to hear that. The delivery time to Spain is normally 3-8 business days, not counting Saturdays, Sundays or bank holidays. Sometimes there can unfortunately be unexpected delays, and we're very sorry if you were affected by this.
Wish you a nice day!
/Desenio
The quality of the posters is very…
The quality of the posters is very good. Delivery was also great. I would buy again from Desenio
29 June 2018
Unprompted review
the costumer service
the costumer service is very efficient and satisfactory. thank you
22 May 2018
Unprompted review
Was delivered too late
Was delivered too late! Also one of the frames came broken from the side of the glass part...the quality is OK.
26 April 2018
Unprompted review
Reply from Desenio
Hi Ceren,
Thanks for your review.
We are so sorry to hear about his!
Please contact our customer service, and we'll be more than happy to help you out with this!
Wish you a lovely day :)
/Desenio
Fast answers and good solution.
5 March 2018
Unprompted review
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