Desenio Reviews 

Why is no one getting back to me from customer service? I have tried the number which isn't even in use. I have completed the online forms, and used chat twice and had two separate tickets opened but no contact made. Im starting to think its a ploy to avoid the return I am trying to initiate.

Lovely prints however I ordered 4 and one was missing on delivery. Contacted customer service who advised me to make a claim which I did and since then I have had no communication at all from Desenio. I would just like my missing print to be shipped out and delivered as they were a gift. Really disappointing customer service.

Absolutely fantastic company. The prints are just fantastic and well priced. Would highly recommend to friends and family.

I have ordered from you before and have always been satisfied

I got confused and accidentally ordered a small print. When I spoke with customer service, I was told they couldn’t change the order but that “of course, you can return it.” What wasn’t mentioned is that returning it would involve a £9.90 fee.

I completely understand that, as a business, you may need to charge for returns, but it would have been helpful if the representative had explained that upfront. That way, I could have made an informed decision rather than feeling frustrated by what came across as misleading information.

This type of experience can easily cause a business to lose customers, and I believe clear, honest communication is key to good customer service.

Easy to navigate site. Found what I was looking for quickly and it was a 4 for 2 offer, so win win!!

Easy site to use with lots of lovely prints

there's no option to write a note for the digital card ie you should be able to write a note to the recipient of the gift card and a confirmation to your personal email as well for when they’ve opened it or for the confirmation to come through to your own personal email - not a great user experience

Ordered before from this company...really fast delivery and well pakad

Great site! Great prints and choice of frames 😁

Beautiful art and prints! Great selection some more pricey than others but absolutely love the selections …. My home is more beautiful for it and I tend to mix my prints with own art like Doug Hyde paintings etc… super and wonderful. Really creates a sense of home and beauty.

Good choice but address would not allow me to use house name and I don’t have a number

Impossible to order to my actual home.
It required, required! A street number. I live in a block of flats, it doesn't have a street number as per the council, ordance survey & OS maps. Had to order it to my parents house instead. Had a gift card to use otherwise I won't be purchasing from here again.

Fabulous designs, lots to choose from. Will be going back for more 🙌❤️

A bit difficult for someone with Parkinson’s Disease

Great selection, lots of options, easy to navigate

Range of products, clear information. Discount very helpful.

Spent several hours trying to check out before it finally worked. No useful customer service to assist and no telephone number to call

Lovely prints and good quality frames. The website is very user friendly and everything is very well packed for shipping. Recommend!