Dermatica has genuinely changed my life. I’ve waited until now to review, as described to me on my journey things don’t happen over night. I started my Dermatica journey 6 months ago. I can’t believe... See more
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See what reviewers are saying
I love the quality of the tretinoin formula. I switched from Amazon pharmacy because I felt their tretinoin wasn't doing anything for me. I'm so glad I switched because Dermatica's formula works so we... See more
Terrible customer service. Unresponsive doctors. They also do not give you a heads up before shipping your order so you have no availability to make changes before it’s shipped. You’re better off or... See more
Company replied
Have been using my personal formula with the squalene cleanser, B5 Serum, ceramide cream moisturizer for 6 months and I am happy with the products. My fine wrinkles on my forehead are almost gone. My... See more
Company details
Information provided by various external sources
Expert dermatologists offering clinically proven prescription medicines to combat acne and fight ageing with next day delivery.
Contact info
United Kingdom
- dermatica.com
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It works!
I am a Dermatica ambassador and have been since September 2023. My aging personalized formula has helped my skin stay clearer, brighter and diminished some of my fine lines. I rarely stick with a skincare product for this length of time but I no longer use any other retinoid products because my skin hasn't improved with them like it does with this product.
Well I love receiving this product!
Well I love receiving this product!! We know their is science to support it. The billing system is great. My complexion has improved and I am a happy camper!
May use AI-assist with repliesRead more
My new treatment caused me to break out in a rash
My new treatment caused me to break out in a rash around my mouth, the new formula had Hydroquinone in it- this is a common side effect. Dermatica took over a week to get back to me about this and then they refused to supply me with my old formula, just told me to use the normal route for another formula. i asked so many questions about how to adjust my formula back and they just left my questions unanswered. Really poor customer service.

Reply from Dermatica
Amazing product!
Amazing product!! My customized formula has completely transformed my skin!!!
I appreciate your help
I got answers for all my questions from support team.
I see the result from a product I use.
I like that I can adjust the frequency of a new order.
It took awhile for me to get the hang…
It took awhile for me to get the hang of using my formula, but now my skin looks amazing. The response from the medical team was super fast and I felt like a valued customer.
Happy customer
Very attentive in responding to questions. Reasonably priced with good instructions on what to expect and what not to use for alternative creams. It’s good that we can push the next shipment which is very important to me. I don’t want an overload of product if I need to skip a day or too.
Nice results especially when used with Botox for that extra boost.
I have had nothing but the best…
I have had nothing but the best experience possible. Everything runs smoothly and effortlessly. If, for whatever reason, i need to delay product shipment there is never a question about it and can easily be adjusted. I really appreciate that. The product is perfect and if i am going to age, inevitable unfortunately, i want to do so as gracefully and as beautiful as i can.
Customer service is always responsive!
Customer service is always responsive!
They go above and beyond when responding, giving comprehensive answers. Very helpful employees that work for Dermatica!
I was sent email early enough to get…
I was sent email early enough to get the pictures sent and I received my order before I ran out of product.
It made my face look so much better and…
It made my face look so much better and everyone says my face looks so good
This works!
I love how great
I love how great, easy, seamless this is. Expert listen and response and offer solution.
Very reliable service
Visible results
With Dermatica, I am having a one of a kind experience. Honestly, their customized skincare products are just out of this world. You need to be consistent to see the actual results. I started using the customized formula a month ago and I can tell the difference in my skin.
Satisfied customer…
It's been a month since I have started my skin care with dermatica, I was hopeless & so concerned that choosing them would be useful or not, but believe me they are doing their job at their best, in just one month I'm satisfied and waiting for further better and better results, as I have seen in a month they respond on time guide you properly I'm so happy with team dermatica.
Have been using my personal formula…
Have been using my personal formula with the squalene cleanser, B5 Serum, ceramide cream moisturizer for 6 months and I am happy with the products. My fine wrinkles on my forehead are almost gone. My deeper lines have softened noticeably and my skin tone has evened out nicely. I am happy with dermatica and they're prices are very reasonable.
Love that its a formula made for me
Love that its a formula made for me. That its just 3 products. And it really works.
The product is top quality
The product is top quality, arrives on time and I have received so many compliments on my face.
I have no experience at this time the…
I have no experience at this time the treatments I'm receiving have done virtually nothing, I didn't expect a miracle but I have no improvements at all.
I have emailed in the past about possible other products this company offers and had zero response. Basically I recieve the same product each month nothing else.

Reply from Dermatica
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