Derek's Toy Barn Reviews 

214
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and cheap delivery, often noting that items arrived quickly and were well-packaged. Many also appreciate the competitive prices and the excellent quality of the products received. Reviewers frequently highlight the great service, including thoughtful touches like personalized thank you cards and small bags of sweets, which made them feel valued. The communication is also noted as great, with some people receiving refunds for combined shipping on separate orders.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting its speed... See more

Product

Customers consistently note positive experiences with product, often praising the great quality and finding... See more

Service

Customers had positive experiences with service, often describing it as excellent and going above and beyond... See more

Price

Reviewers highlight positive aspects of price, consistently praising the good and competitive prices offered.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant Company ! Stumbled on them by mistake but so glad I did ! Customer Service was brilliant and updates provided when requested, nothing seemed to a problem. Item was shipped when I was... See more

Rated 5 out of 5 stars

Preordered a few things back in September. I was concerned they wouldn't arrive before Christmas. The guys at Derek's Toy Barn sent out all the stuff that arrived first (at a delivery loss to themselv... See more

Rated 5 out of 5 stars

Absolutely Fabulous! Competitive prices and very fast delivery. Clear, concise emails AND a packet of skittles with a thank you note! How cool is that. Such a lovely personal touch. Definitely recomme... See more

Rated 5 out of 5 stars

the website is very easy to navigate, the purchasing is also easy to use and the prices are fair. delivery was excellent and i thought the thank you card and sweets were very thoughtful, such a good e... See more


Company details

  1. Toy Store

Written by the company

Small independent store dealing in new and used toys and collectables.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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Asks customers to review

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4.9

All reviews

(214)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, fast delivery.
When the parcel arrived it came with a note to say thank you and with a little treat, which was a lovely touch. Would definitely recommend and will order again from Derek's Toy Barn in the future.

10 September 2024
Rated 5 out of 5 stars

Had been looking for the figures I…

Had been looking for the figures I wanted but were sold out everywhere I tried. Mate recommended Derek's Toy Barn and was able to get them there and for a great price too. Order shipped very soon after placing order as well AND something I always look for is great packaging which they came through with as well! To top it off there was a little treat added to my box and a personalised card thanking me for the business. A class act all the way. Will defo be using again.

2 September 2024
Rated 4 out of 5 stars

Delivery was fast

Delivery was fast, but box was a little damaged on arrival. Other than that, would recommend Derek's Toy Barn and will be shopping here again in the future.

3 July 2024
Rated 5 out of 5 stars

FIVE STARS TO DEREKS TOY BARN!

First time shopping at Dereks Toy Barn and definitely NOT the last! Fast dispatch time on a pre-order, very well wrapped and packaged - even a handwritten thank you note and bag of sweets (lovely personal touch!) Great shopping experience overall, 5*

25 May 2024
Rated 5 out of 5 stars

Fantastic Customer Service

Prompt delivery of my order. The item was well packaged and even had a personalised compliment slip inside, which was a nice touch. Great end-to-end experience and would definitely use again.

21 February 2024
Unprompted review

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