I placed 2 order on different days buying products that was supposed to be on stock. The website accepted and confirmed my order. Later, I received an e-mail stating that the product was out of stock.... See more
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The product is good quality, a fair price, easy to use, and it shipped quickly. The picture quality is decent as well at 1080P even when compared to items like cell phone images. I am unsure if ther... See more
I have ordered the boroscope camera model 580 being available to EU. The product looks sturdy and ergonomic and comes with a hard case. Before, I have tested another camera having a too much flexible... See more
Great stuff, very capable inspection camera. High quality feel, too. The inspection cable is long, although, somewhat sadly, this model does not feature an articulating camera head (a more expensive m... See more
Company details
Written by the company
DEPSTECH is the leading diagnostic tool manufacturer, its endoscopes and inspection cameras have led the industry in both durability, performance, and ease of use since 2014. Adhering to the motto of "All for your joy", DEPSTECH is devoted to creating high-quality, yet affordable products backed up by friendly, responsive service that delights loyal users around the world. For the past decade, DEPSTECH has served millions of happy customers and will continue to lead with a focus on providing innovative, effective household and industrial solutions with an unwavering commitment to the products. Its mission is hope to help consumers solve problems in different situations in order to live a more convenient and quality lifestyle.
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4.0
Great
271 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Excellent customer service After order and receiving multiple fine…
After order and receiving multiple fine products, one endoscope was faulty. The company stood behind the faulty scope and immediately replaced it. They were very easy to contact and provided excellent customer service.
11 August 2023
Costumer experience in real life
Simple, honest and a fast process. The item arrived before deadline in very good conditions.
Meet with expectations and quality.
9 August 2023
Fantastic customer support
17 August 2023
Unprompted review
very pleased with my purchase
I purchased a Depstech Wireless Snake Camera directly from the Depstech website. The camera arrived quickly and in perfect condition. The included instruction booklet was clear and easy to follow and the camera worked flawlessly. I'm VERY pleased with my purchase.
25 July 2023
boroscope model 580
I have ordered the boroscope camera model 580 being available to EU. The product looks sturdy and ergonomic and comes with a hard case. Before, I have tested another camera having a too much flexible cable making it useless in ceiling applications such as ventilation pipes. This one has a cable which can be better handled. All in all I am happy with it.
23 July 2023
Great tool and great customer service!
14 July 2023
Unprompted review
Good customer service,stand behind their product : Communication with company was quick to…
Communication with company was quick to respond, they have gone above and beyond to help me with my issues with my item, appears to be just a few days after warranty expired and they agreed to take care of my product. Thank you DEPSTECH !!
31 July 2023
Unprompted review
I did not receive camera.
22 July 2023
Reply from DEPSTECH
Hi there,
Your order was shipped via two separate packages, we just check the tracking details and the webcam can be expected to be delivered today. You can also follow the tracking number to learn the process.
Please be paitent and wait some time. If you don't get it in 3 days, please contact us at hi@depstech.com, we are always here to help.
Regards,
DEPSTECH
Slow transit, delay in delivery
Good website and products seem quality with good reputation however the delay in shipping is undesirable.
21 July 2023
Reply from DEPSTECH
Dear Tim,
Thank you for your patience and understanding. The shopping festival indeed presented challenges to our logistics, but rest assured, we are doing our utmost to deliver all packages as quickly as possible. We deeply appreciate your support and understanding.
If you have any questions about the status of your package, or if you need any other assistance, you can contact us anytime at hi@depstech.com. Our customer service team will be more than happy to serve you.
Thank you again for your understanding and patience while waiting.
Wishing you all the best!
Best Regards,
DEPSTECH
good product, good service
it was a little slow to get the product shipped, but once it shipped, it arrived pretty quickly. Also customer service is good, made correction on my order in simple steps, overall good experience. the product is high quality, very safisfied.
14 July 2023
Great endoscope camera
Great endoscope camera, The thing I like most is the storage. You can take off the fiber optic cable from the main camera and that helps to store it in the carrying case. I had model 350 before but in that, you can not detach the cable so it may crack in it.
19 June 2023
I can’t rate you because I never got…
I can’t rate you because I never got what I ordered
13 June 2023
Reply from DEPSTECH
Hi Gordon,
We checked the history and the details displayed that your package delivered on June 22, 2023. Could you please check again and let us know?
If you have any questions, please contact us at hi@depstech.com, we are always here to help.
Regards,
DEPSTECH
Great scope! Ultra small lens.
Great scope, Small lens is so helpful. Solved my challenges.
13 June 2023
Good products, great customer service.
My original order got lost by the shipper. When I informed Depstech they got a new unit out to me in 5 days. Good endoscope. Got software downloaded on my phone, tablet and PC and they all work great. Software is very straightforward. Camera takes great stills and videos that load to your device for review in seconds. Very cool. The tool pack that comes with it will be very helpful when needed. They really do care that you are happy with their products and your purchasing experience.
19 June 2023
Unprompted review
Called before I ordered
Called before I ordered. The lady I spoke with went way out her way to answer all questions, and made sure I was confident that the product would do what I needed. Thank you so much. I wish all businesses were this responsive and kind.
8 June 2023
Seems to be a great item for the price!
25 May 2023
confusion on when shipped and a e-mail…
confusion on when shipped and a e-mail message stating that address was incomplete
However, it was shipped and tracking was availble after USPS recieved the product
5 May 2023
Reply from DEPSTECH
Hi John,
We apologized for the inconvenience. Some shippers can take up to 24 hours to add your tracking information and make the order shipment notifications for tracking updates to appear.
If you have any questions, you can contact us at hi@depstech.com, we are always here to help. Thanks for your understanding.
Best regards,
DEPSTECH
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