Dentkits Reviews 33

Five star care and work at Dentkits. And being able to chew comfortably again? That's priceless.

I've been a loyal patient of Dentkits for years, and I'm consistently impressed with their service. I've even referred my loved ones to them!

Dentkits doesn't just provide dentures; their website is a treasure trove of helpful information on denture care and repair. I'm beyond impressed and will be spreading the world to anyone in need of dentures.

Check out Dentkits if you're in need of top-notch custom dentures. Their lab delivers quality results, making them my go-to recommendation for full dentures.

This company has horrible customer service. I purchased an upper partial that the tooth was too long and they tried to charge me again for a new partial after they had screwed up the original order and wouldn't correct it unless I paid again. Ridiculous. Please go elsewhere to avoid these headaches. They don't care if the order is correct or not. You think they would learn from these reviews but sadly that is not the case. There are other more reputable companies that offer superior service compared to these amateurs.

Thanks for the inaccurate reply. The reason I disputed is because you tried to charge me again for the same product. You didn't do anything as far as shortening the defective product you sent me. Yes, I got a free piece of crap that I paid for that you never replaced, that I threw away so I don't look like some idiot hillbilly which is what I'm dealing with. Then the second device that I PAID FOR was still incorrect. You have a selective memory. You need to get the order right before you try to accuse the customer. You guys suck! Period.

Thank you

First after researching I realized Dentkits was in fact a real company … so I applied at affirm for the payments & then ordered TOP DENTURE ONLY ….. the FAQ stated with in 14 days you should have your denture …. Took almost a whole week before I got the molding trays … which I expected it wouldn’t be over night shipping or have them the second I ordered … once I submitted the pictures of my molds it took I believe 10 days before they replied back to send them back in … took a month or so to get my try-in which was all white …. I marked that needed changed submitted pictures … took almost 2 - 3 weeks to get them to reply back & talk to me what was needing to be changed …. Told them not much because the try-ins fit almost perfectly …. I stated if you make my denture like my try-in with the changes I needed make the denture …. A month or so later what showed up was not what I expected … it didn’t match the try-ins, NONE of the adjustments were made …. Before I continue, phone number goes to a voice mail box that is usually full, because Dentkits doesn’t answer the phone … emails usually take a week to 2 weeks to get a replay back which is usually next to nothing but a few words … back to the denture at hand here … what showed up was bigger then the try-ins …. No adjustments where made …. So I pulled out my dremel & cut the back of the denture off because it went back so far I couldn’t even put the denture in with out gagging … once in I looked like Mr Ed big clunky teef way to wide teef angled at a 45 degree so it looks like I have a huge over bite like I belong on the cast of the simpsons … when I sent Dentkits a msg about what the issue was, I was told to soak them in warm to hot water so the soften up & you can form them to fit …. Since it took almost 4 month to get the final denture I believe or so I was told the bone structure shrunk that’s why they weren’t fitting properly …. But the try-ins still fit 95% after I made adjustments with my dremel …. Yes I used a reline kit, they are so big & sloppy that did nothing to help … the warm water did nothing to help either … so I went back to the dremel & cut the top part out so now it’s a U shape & then I was able to bend them some to fit … then I have to get fixadent to hold them in … I have to put so much of it on the dentures to hold them in place, it hurts like hell trying to get them out & get all that stuff off my gums & the denture because I still look like a Simpson cast member …. So I am stuck either look like the simpsons or wear the all white try-ins, because there is nothing Dentkits will do other then tell me to use warm to hot water …. Since i cut the top off so I can bend it so it wasn’t so wide, I am sure they won’t help with that either …. So now I am stuck paying affirm the money for a denture that was made for a horse … they’re so bad I sound like Mike Tyson when I talk …. It’s a shame you spend all this money on something you can’t even use … I tried to talk to affirm about it & they said you agreed for them to make it & that's what they did …. So all in all it took right around 4 months start to finish, multiple phones calls & endless emails only to be stuck with something I can’t wear …. Just becareful everyone …. Don’t get taken advantage of like I did ….

*** UPDATE ****

I’ve reached out & explained why I left this review & sent pictures explaining the review …. NO REPLY BACK !!!!!!
I’ve reached out 2 times, ASKING HOW WE CAN MAKE THIS RIGHT, again no reply …. I guess it’s time to see what other steps I can take, to try & get this fixed …. Stay tuned …

Dent kits was great for My father. He suffered a stroke 20 years ago and has been housebound with severe social anxiety issues for years. When he broke his dropped and broke his dentures, I tried to coax him to the dentist, which was impossible. When I saw Dent kits online I new this was the perfect scenario for him. Without having to put him through that anxiety of a office vist or ever leaving the house we were able to get him a great pair of dentures at a good price. Thank you Kevin and the whole team !

I'm neutral but leaning on the don't buy side. I have emailed them 3 times with no response. I have also called 5 times with no response back and nobody answered. I'm glad I didn't just order the product.

I used DentKits and it is now 2 months and still no product, the try on was a plastic 3D printed tooth that is way too big and not correctly aligned with any of my teeth. I regret purchasing this kit and went through another online retailer ordered at the same time and received an amazing finished one tooth partial in 3 weeks for cheaper and dent kits is still scrambling. There is a reason they do not have a large amount of real reviews, or a customer service contact number. I would not recommend them and would encourage you to look elsewhere as I have found better partial one tooth dentures on etsy and other online dentists! I recommend just charging back to your credit card.

Worst experience ever. It’s almost the end of April and I have been trying to get my partial from them since Feb. !! first didn’t fit at all ! they said they would remake it. got it today. Wrong !! was the wrong color for the entire piece , it was also broken and another set of impression material was in my package with no explanation why. so again since Feb. i have no partial.They don’t answer the phone and take weeks to email you back. horrible horrible experience and I feel so stressed out over this because I need my missing teeth to be replaced. makes me feel like they just throw it together and don’t take the time for the customer. Update: they made good on my product. miscommunication was settled and i got my partial plate. thank you. it’s slow and they are a small company. that are working on improving

Slightly longer process than I would have hoped for but when I messed up the molds they threw in the bottom set for free to speed up the process. The teeth themselves fit ok when I got them. I could have sent in to have them adjusted but I just bought a reline kit and did it at home. Good customer service, good price, overall satisfied.

After neglecting my dental health for many years due to the arrival of my children, I knew it was important for me to find a company that could customize my dentures to fit my needs perfectly. Dentkits made the process easy and comfortable for me, with fast shipping and a more affordable price than going to a traditional dentist. The entire package was a great value and I couldn't be happier with my new smile. I highly recommend Dentkits to anyone looking for affordable and customized dentures. They truly exceeded my expectations and I am grateful to have found such a great company to help me regain my confidence with a new set of teeth.

I stumbled upon Dentkits on my Facebook feed and I was actually in the market for dentures. It's crazy how Facebook seems to know what you're thinking. Anyway, I checked out their website and decided to give their impression kit a try. I placed my order and received my dentures quickly. They were packaged nicely and the fit was perfect. I'm so glad that Dentkits popped up in my news feed, because I may have gone a different route otherwise. I highly recommend Dentkits to anyone looking for a quick, accurate, and great fitting dentures. Thank you Dentkits!