DENTARES SMILE CLINIC Reviews 

73
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

My experience on my first visit at New Look Smile has been so good so far the staff are so friendly welcoming & helpful The surgeon & Dentists are exceptional they have done a really good job with... See more

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Rated 5 out of 5 stars

I can highly recommend this dental clinic! The quality of the dental work was exceptional, with hardly any pain throughout the entire treatment. The doctors were extremely professional, and the r... See more

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Rated 1 out of 5 stars

I originally had implants done and the initial standard of dental surgery was really good. Then top set broke and I had to return, they fitted a metal plate in under teeth. Then once again top set bro... See more

Company replied

Rated 5 out of 5 stars

They are very helpful and kind towards you from the beginning. From the first moment you decide to have your treatment you can contact them with any queries you may have also they keep you up-to-da... See more

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  1. Dental Clinic

Written by the company

At Dentares Smile Clinic, we believe that a healthy smile has the power to transform confidence, wellbeing, and quality of life. Located in the heart of Antalya, Türkiye, we provide comprehensive dental care for patients from around the world, combining advanced technology, clinical expertise, and a genuinely patient-centred approach. Since our establishment in 2018, our multidisciplinary team has helped thousands of international patients restore their oral health through treatments including dental implants, zirconia crowns, full smile makeovers, aesthetic dentistry, oral surgery, and restorative care. Every treatment plan is individually designed to meet each patient's clinical needs, functional requirements, and aesthetic expectations. From the moment you contact us until long after your treatment is complete, our international patient coordinators guide you through every step of your journey. Airport transfers, accommodation assistance, multilingual communication, and comprehensive aftercare are all part of the experience, allowing our patients to focus on their treatment with confidence and peace of mind. Patient safety, transparency, and long-term treatment success are at the core of everything we do. Our dentists follow internationally accepted clinical protocols while utilising modern digital imaging, CAD/CAM technology, and high-quality dental materials to achieve predictable, long-lasting results. At Dentares Smile Clinic, our mission is not simply to create beautiful smiles, but to build lasting relationships based on trust, professionalism, and exceptional patient care. We look forward to welcoming you to Antalya and helping you smile with confidence for many years to come.


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4.1

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TrustScore 4 out of 5

73 reviews

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4.1

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Rated 5 out of 5 stars

I can highly recommend this dental…

I can highly recommend this dental clinic!
The quality of the dental work was exceptional, with hardly any pain throughout the entire treatment. The doctors were extremely professional, and the results exceeded my expectations by far.
I came to the clinic for dental implants in both my upper and lower jaws, and from the very beginning I felt I was in excellent hands.
Not only was the dental treatment outstanding, but so was the entire experience. Everything was perfectly organized—from the limousine airport pick-up and transfers to the warm welcome at the clinic and the excellent hotel they recommended for my stay.
I would especially like to thank Ennis, the patient coordinator. From my very first email inquiry until the completion of my treatment, Ennis was always available, incredibly kind, and happy to answer every question. His professionalism, attention to detail, and genuine care made the entire process smooth and stress-free.
I am sincerely grateful to the whole team for their outstanding work, professionalism, and hospitality. I would not hesitate for a moment to recommend this clinic to anyone considering dental treatment. They truly deserve a five-star rating.

17 July 2026
Unprompted review
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Reply from DENTARES SMILE CLINIC

Dear Mr. Henning Schwarzkopf,

Thank you very much for taking the time to share your experience and for your wonderful five-star review.

We are delighted to hear that you are happy with both your dental implant treatment and your overall journey with us. Providing high-quality dental care while ensuring our patients feel comfortable and well-supported throughout every step of the process is always our priority.

Your kind words about our doctors, our team, and especially Ennis mean a great deal to us. We will be sure to share your appreciation with him—he will be delighted to know that his support and dedication made such a positive difference to your experience.

It was a pleasure to welcome you to Dentares Smile Clinic. Thank you once again for your trust and recommendation. We wish you many years of healthy smiles, and we look forward to seeing you again whenever you need us.

Warm regards,
Dentares Smile Clinic

Rated 5 out of 5 stars

My experience on my first visit at New…

My experience on my first visit at New Look Smile has been so good so far the staff are so friendly welcoming & helpful
The surgeon & Dentists are exceptional
they have done a really good job with my treatment so far.. I’m excited to come back for the rest of my treatment and achieve my dream smile!

2 July 2026
Unprompted review
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Reply from DENTARES SMILE CLINIC

Thank you so much for your wonderful review and for sharing your experience with us.

We are delighted to hear that you felt welcomed and well cared for by our team from the very beginning. Your kind words about our surgeons, dentists, and staff mean a great deal to us.

It has been our pleasure to be part of your smile journey, and we look forward to welcoming you back for the next stage of your treatment. We are committed to ensuring you achieve the healthy, beautiful smile you've been dreaming of.

Thank you again for your trust in Dentares Smile Clinic. We can't wait to see you again!

Rated 1 out of 5 stars

Avoid at all cost

I originally had implants done and the initial standard of dental surgery was really good. Then top set broke and I had to return, they fitted a metal plate in under teeth. Then once again top set broke so I returned again and less than two weeks later it broke again. This wasn't due to biting on anything hard I literally bit into a jelly sweet. I've lost time off work and had to pay for flights and hotels. I've now has to pay to attend an alternative provider to get my teeth sorted at an additional cost to myself who informed me that the dentures were of poor standard

12 January 2026
Unprompted review
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Reply from DENTARES SMILE CLINIC

Dear Jackie,

Thank you for taking the time to share your feedback. We are pleased to hear that you were satisfied with the quality of your implant surgery and the care provided during your initial treatment.

We are genuinely sorry to learn that you have experienced repeated issues with your prosthesis. We understand how frustrating this must have been, particularly with the additional travel and time involved.

Our team has always aimed to support you whenever you reported a concern, and we carried out the necessary assessments and repairs in accordance with your treatment plan and warranty conditions. As every clinical case is unique, it is unfortunately not possible to determine the cause of a prosthetic complication without a thorough examination.

We regret that you chose to continue your treatment elsewhere before allowing us the opportunity to carry out a final clinical assessment. Patient satisfaction and long-term treatment success remain our priorities, and we would have welcomed the chance to review your case once more.

We sincerely wish you all the best with your ongoing dental care.

Kind regards,

Dentares Smile Clinic

Rated 5 out of 5 stars

My incredible beautiful smile!!!

My incredible beautiful smile!!!

This clinic helped me with my traumatic experience at the dentist, they helped me be comfortable and have more than beautiful results. After my first appointment in March I had full confidence that this clinic would actually help me to a healthier and beautiful teeth but now that I actually have my smile its even better than I would’ve dreamt off!! LOVE IT 1000% recommend

6 December 2025
Unprompted review
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Reply from DENTARES SMILE CLINIC

Dear Naomi,

Thank you so much for your heartfelt review. Reading that we were able to help you overcome your previous dental experiences means more to us than words can express.

Knowing that you placed your trust in our team from your very first visit and that your new smile has exceeded your expectations is the greatest reward for all of us. Our goal is not only to create beautiful smiles but also to ensure every patient feels comfortable, supported, and confident throughout their journey.

Thank you for your recommendation and for choosing Dentares Smile Clinic. We wish you many years of happiness and confidence with your new smile!

Warm regards,

Dentares Smile Clinic

Rated 2 out of 5 stars

I had high hopes for my treatment …

I had high hopes for my treatment with Dentares Smile Clinic in Antalya. There are many talented people working there, but a series of miscommunication has ultimately resulted in them cutting me off. It makes sense in a way because the treatment was not going smoothly. The first surprise was when they had the lab fuse neighboring crowns without informing me that four of the crowns would be fused into two. At no point in discussing the treatment plan was I made aware of this. I explained that was not what I expected and that cleaning fused crowns as well as any future work would be much more difficult and costly. The doctor agreed and sent the fused crowns back to the lab to fabricate individual crowns.

At this point I was seeing red flags and felt the need to also express my concern that the new crowns meet the gum line after I noticed a gap under one of the fused crowns. Unfortunately by now the doctor had lost patience and hastily affirmed whatever I said before the interpreter could join and make sure she understood my concern. The next appointment with the individual crowns, but it just so happens the same location had a gap and the crown was cemented. The doctor said she asked my confirmation of each new crown, but with all the tension about asking for but also relief the crowns were no longer fused, I do not recall confirming their fit.

Then between the appointments, it struck me to mention how it did not seem right to leave a gap where the root of the tooth was exposed. I had to replace a different crown because the gum had receded and believe this was a valid concern. Then the three of us actually sat down for a chat, and when I was explaining my apprehension, at a certain point the doctor stood up with a heavy sigh and put on her operating hat as my interpreter was telling me she will do the work she was just advising against.

My interest was mainly in discussing a plan more than an spontaneous decision because immediately I was back in the chair with her now working with noticeable frustration and urgency. I remember the minute before the discussion stopped, I had thought about how the crown was cemented on a root canal that was performed not many months before and how it may be delicate. But at this point she was repeatedly striking her sliding hammer attempting to pull the crown off as I was having the sensation the entire tooth was coming lose.

As I was working to prepare for and plan how I will finish my original treatment plan, my interpreter verified my email when asked about the possibility of receiving my imagery. But after all my anticipation that this provider would be in my corner regarding my present and ongoing care, their silence strongly confirms the opposite. Overall and in the end, not delivering a response to a former patient seems to be indicate a lack of basic professionalism.

24 October 2025
Unprompted review
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Reply from DENTARES SMILE CLINIC

Dear Joseph,

Thank you for taking the time to share your feedback. We are genuinely sorry to learn that your overall experience left you feeling disappointed, especially as our aim is always to provide the highest standard of care and support to every patient.

We appreciate your kind words about the talented members of our clinical team. At the same time, we regret that there appears to have been a breakdown in communication during your treatment journey.

As your treatment was arranged through a third-party coordinator, we understand that some of the communication may not have reached us directly. Had your concerns been communicated to our team, we would certainly have welcomed the opportunity to discuss them with you, review your case, and do our best to find an appropriate solution.

As your review also refers to specific clinical decisions, it would not be appropriate for us to comment on those details in a public forum. Every treatment plan is based on an individual clinical assessment and is carried out with the patient's long-term oral health in mind.

We are sorry that you were left with the impression that your concerns were not heard. Our door remains open, and if you would still like to discuss your treatment or require any clarification regarding your clinical records, we would be happy to communicate with you directly.

We wish you all the best for your future dental health.

Kind regards,

Dentares Smile Clinic

Rated 5 out of 5 stars

Our Experience at Dentares Dental…

Our Experience at Dentares Dental Clinic, Antalya (Lara Region)

Our friends recommended Dentares Dental Clinic in Antalya, Lara region. Last September my husband came for his treatment – he had his teeth covered with zirconium crowns. It only took one visit and five days. The result was amazing – his smile looked perfect!

After seeing that, we decided it was time for me to check my teeth too. I have always had a fear of dentists, and honestly, I had really neglected my teeth. But when I saw my husband’s new smile, I felt a bit of “white envy,” and he told me: “Come on, face your fear – you can do it.”

I won’t lie – when I walked into the reception, I was very nervous. But as soon as I entered Dentares, everyone welcomed me so warmly and kindly that I immediately felt comfortable, like I’d been there many times before.

I had a full scan and tomography, followed by a consultation with the amazing Dr. Burch, who explained everything clearly and created my treatment plan.

In May this year, I came back for surgery. Even though my flight was delayed, the clinic’s transfer driver waited for me and greeted me with a smile. During the operation, six molar roots were removed, eight implants placed, a large cyst cleaned, and a sinus lift performed.

The scariest part was just sitting in the chair. But my surgeon was so professional, gentle, and compassionate – she explained every step to help me stay calm.

After the operation, I felt tired (probably from the stress and anesthesia), but after some rest, my husband and I were already walking around beautiful Lara that evening 🫶🏻. My medications were delivered directly from the pharmacy to the clinic – everything was perfectly organized.

After a check-up, I went back home and returned four months later, in October, for the second stage. Again, I was welcomed so warmly by everyone – Dr. Burch, the wonderful Svetlana (who speaks English, Turkish, and Russian fluently), Dr. Beiza, who is incredibly gentle and great with patients who have dental anxiety, and the lovely nurse Daria.

Then came the preparation for prosthetics and several fittings. Our biggest wish was to make my smile look as natural as possible – and they made it happen 100%! When the final day came, I had tears of joy in my eyes.

From the bottom of my heart, I want to say thank you to Dentares Dental Clinic for this unforgettable experience, for giving me back my smile, the ability to enjoy food again, the comfort, confidence, and for helping me overcome my fear.

Special thanks to Dr. Burch, the talented Dr. Beiza, sweet Daria, kind Svetlana, and the entire Dentares team –
You are truly Number One in Antalya! 💎

With love and gratitude,
Kristina & Gražvydas, Ireland

11 October 2025
Unprompted review
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Reply from DENTARES SMILE CLINIC

Dear Kristina & Gražvydas,

Thank you from the bottom of our hearts for sharing such a beautiful and thoughtful review. Reading your story has truly touched everyone at Dentares Smile Clinic.

Kristina, we know how much courage it took to overcome your fear of dental treatment, and we feel privileged that you chose to place your trust in our team. Knowing that we were able to help you regain not only your smile, but also your confidence and comfort, is the greatest reward we could ever receive.

It was also a pleasure to welcome Gražvydas back and to have the opportunity to care for both of you. There is no greater compliment than when one happy patient returns with a loved one.

Your kind words about Dr. Burç, Dr. Beyza, Svetlana, Daria, our transfer team, and every member of our clinic mean so much to us. We will proudly share your message with them, as it reflects exactly the level of care and compassion we strive to provide every day.

Thank you once again for your trust, your recommendation, and for allowing us to be part of such an important chapter in your lives. We wish you both many years of healthy, confident smiles and happiness together.

Warm regards,

Dentares Smile Clinic

Rated 5 out of 5 stars

I was recommended dentares smile clinic…

I was recommended dentares smile clinic by a colleague, who had been previously to the clinic. I was really impressed with the work that he had recieved. I booked in on his recommendation and I was not disappointed. The communication was fantastic from all the staff. The clinic was clean and modern and much more than I anticipated. The staff are all friendly, assertive and extremely helpful, they really couldn't do enough. My treatment on my first visit was to remove teeth and have my implants put in, which to my suprise went really well and without any pain. 11 months later I returned for my final fit, which I could not be any happier with. The look, fit and feel is amazing. Once again to all the team at dentares smile clinic. Thank you.

19 July 2025
Unprompted review
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Reply from DENTARES SMILE CLINIC

Dear Robert,

Thank you so much for your wonderful review and for placing your trust in Dentares Smile Clinic.

It is especially rewarding to hear that you chose our clinic based on a recommendation from one of our patients. There is no greater compliment than knowing our patients feel confident recommending us to their family, friends, and colleagues.

We are delighted that you felt well supported throughout your treatment journey, from your first visit for implant surgery to your final smile transformation 11 months later. Knowing that you are happy with the look, fit, and feel of your new teeth is exactly what we strive to achieve for every patient.

Your kind words about our team, communication, and clinic mean a great deal to us, and we will be sure to share your feedback with everyone involved in your care.

Thank you once again for your recommendation and for allowing us to be part of your smile journey. We wish you many years of health, confidence, and happiness with your new smile.

Warm regards,

Dentares Smile Clinic

Rated 5 out of 5 stars

Hi my name is Janet La rivierre myself…

Hi my name is Janet La rivierre myself and my husband Derek La rivierre went to Dentares smile clinic back in February 2024. We both were very scared at first. But all the team at Dentares in Antalya were so supportive. They made us both feel really relaxed and welcome. We both had our treatment and yes it was painful at first but it honestly didn’t last long. The team at Dentares supported us all through our treatment the clinic was spotless. The staff were all friendly and the cost of the treatment was very reasonable. Better than what England wanted to charge. We have now both been back in Feb 2025 for our yearly check up. We are both still very happy with our treatment. We will never regret going to Antalya. For our treatment and would very highly recommend Dentares smile clinic. Thank you to all the staff that looked after us we really appreciate all you did d for us.

1 February 2025
Unprompted review
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Reply from DENTARES SMILE CLINIC

Dear Janet & Derek,

Thank you both for your wonderful review and for taking the time to share your experience with Dentares Smile Clinic.

We understand that beginning dental treatment can feel overwhelming, so it means a great deal to know that our team helped you feel comfortable, supported, and cared for throughout your journey. Your trust in us is something we truly value.

We are especially delighted to hear that you both returned for your annual check-up and continue to be happy with your results. Long-term patient satisfaction is one of our greatest priorities, and knowing that you are still enjoying your healthy smiles a year later is incredibly rewarding for our entire team.

Thank you for your kind words about our staff, clinic, and care. Your recommendation means the world to us, and we are honoured that you chose Dentares Smile Clinic for such an important step in your lives.

We wish you both many years of healthy, confident smiles and look forward to welcoming you again whenever you visit Antalya.

Warm regards,

Dentares Smile Clinic

Rated 5 out of 5 stars

Outstanding ⭐️⭐️⭐️⭐️⭐️

Im a review reader! and i find them so helpful and knowing they are written honesty by real people like me i hope helps someone wlse make the best decision like i did.
Ive wanted to right a review that helps anyone in the position i was. Deflated, down and shamful about my teeth. I hid my smile from all. Untill now. I cannot honestly find any faults in Dentares clinic at all ☺️ im so so happy 😁
I cannot recommend the team at Dentares enough. I am so happy with my final results. I truly tell everyone i meet about where i got my teeth done.
However after treatment from Dr Oykum and his team i felt so happy and genuinely couldnt stop smiling. Every picture now i show off my teeth.
I was welcomed with open arms and fantastic aftercare. Svetlana and the team communicated through whatapp with pictures and a treatment plan for longevity and overall good health for my gums and teeth. From the moment I arrived at the airport I was picked up by a wonderful driver and a beautiful car and treated like I was rich and famous this treatment continued throughout my stay on both occasions. I was so impressed with the running of the clinic being so professional, they answered every question and went above and beyond
Right from the doctors to the reception the coordinators and photographers it is the highest standards ive seen.
The clinic itself is so clean and modern with incredible technology at their disposal
Turkey is a beautiful country with wonderful people like the team at Dentares if you need your teeth doing this is the place to come!!!
thank you so much for looking after me and my family ⭐ ⭐ ⭐ ⭐ ⭐

16 May 2025
Unprompted review
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Reply from DENTARES SMILE CLINIC

Dear Sarah,

Thank you so much for your heartfelt review and for taking the time to share your experience in such detail.

It means so much to us that, after reading reviews from other patients, you chose to place your trust in Dentares Smile Clinic. Knowing that you now hope your own story will help someone else make the same life-changing decision is truly one of the greatest compliments we could receive.

We are delighted that we were able to help restore not only your smile, but also your confidence. Hearing that you can now smile freely, enjoy every photograph, and proudly tell others about your experience makes all of our efforts worthwhile.

Your kind words about Dr. Öyküm, Svetlana, our coordinators, reception team, photographers, drivers, and every member of our clinic mean the world to us. We will be sure to share your lovely feedback with the entire team, as they are all dedicated to making every patient feel comfortable, cared for, and supported from the moment they arrive until long after their treatment is complete.

Thank you once again for your trust, your recommendation, and for allowing us to care for both you and your family. We wish you many years of healthy, confident smiles and look forward to welcoming you again whenever you visit Türkiye.

Warm regards,

Dentares Smile Clinic

Rated 5 out of 5 stars

Absolutely thrilled with the incredible dental work I received from dentares.


Absolutely thrilled with the incredible dental work I received from Dentares and there team. My dentist was exceptionally professional and a joy to work with. From start to finish, the entire experience was top-notch. I felt completely comfortable and confident in their expertise. The results are fantastic, and I couldn't be happier with my new smile. Highly recommend their services! Five stars!

27 April 2025
Unprompted review
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Reply from DENTARES SMILE CLINIC

Dear Paul,

Thank you so much for your wonderful review and for your kind recommendation.

We are delighted to hear that you are thrilled with your new smile and that your experience with Dentares Smile Clinic exceeded your expectations. Providing exceptional care, ensuring our patients feel comfortable throughout their journey, and achieving beautiful, long-lasting results are what we strive for every day.

Your kind words about your dentist and our entire team mean a great deal to us, and we will be sure to share your feedback with everyone involved in your care.

Thank you once again for placing your trust in Dentares Smile Clinic. We wish you many years of healthy, confident smiles!

Warm regards,

Dentares Smile Clinic

Rated 5 out of 5 stars

Dentares Antalya, Turkey

I had two dental treatments at Dentares in Antalya, Turkey, and both were wonderful experiences. The staff was amazing, the doctor was incredible, and the fact that they speak English, and transportation was provided made everything so much easier. I am extremely happy with the outcome of my treatments, and the pricing was very reasonable. The country itself is beautiful, and I definitely recommend Dentares to anyone seeking high-quality and affordable dental care in a welcoming environment.

28 January 2025
Unprompted review
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Reply from DENTARES SMILE CLINIC

Dear Maria,

Thank you so much for your wonderful review and for sharing your experience with Dentares Smile Clinic.

We are delighted to hear that both of your visits were such positive experiences and that you are so happy with the outcome of your treatment. Knowing that our team, English-speaking coordinators, and transfer service helped make your journey comfortable and stress-free means a great deal to us.

Our goal is to provide not only high-quality dental care but also a seamless experience from the moment our patients arrive until they return home with healthy, confident smiles. We are thrilled that we were able to exceed your expectations.

Thank you as well for your kind words about Antalya and for recommending Dentares Smile Clinic to others. Your trust and support mean the world to our entire team.

We wish you many years of healthy, beautiful smiles and hope to welcome you again whenever you visit Türkiye.

Warm regards,

Dentares Smile Clinic

Rated 5 out of 5 stars

Best of the best

The best service you can get. Quality, comfort, friendly team, professional dentist. Svetlana very helpful. No language barrier because Svetlana can speak multiple languages. The best results and quality you can get. Dentares clinic will take care of you 100%
Airport transfer, accommodation, transfer to clinic and back, consultation, aftercare.
Recommended 💯

14 September 2024
Unprompted review
Rated 5 out of 5 stars

They make you feel at ease from beginning.…

They are very helpful and kind towards you from the beginning.
From the first moment you decide to have your treatment you can contact them with any queries you may have also they keep you up-to-date with whats happening their end, this last all through your treatment.
Everything is so clean and tidy, no problems there at all.
You are picket up and returned to the airport and same from hotel to Dentares, all this with hotel included in price.

17 August 2024
Unprompted review
Rated 4 out of 5 stars

Dental implants and crowns

I have been to this clinic, located in Lara for 3 implants and 6 crowns. I am happy for most of the work and the relation between both sides, apart from the front upper teeth there is a gap between the palate and the teeth structure. The price have changed from what was agreed 1st, they advised me to file all my teeth and put all crowns as more profit in it for the clinic, but when I asked my fried dentist in the UK, he advised that my teeth are healthy and I don't need to ruin them. The staff were all good, the drivers were all polite and helpful.

3 March 2024
Unprompted review
Rated 1 out of 5 stars

DUE DILIGENCE!


On June 2nd 2024, I decided to go the same clinic for 25 zirconium crowns. On the initial day of treatment there was clear tension in the air between some of the dental staff.
During the preparation/shaving process a male colleague entered the room and started a heated debate with the female dr during the preparation of my teeth for crowns. At this moment my anxiety was internally rising, with doubts of what I was doing to my teeth, what was being said, made worse with the language barrier challenges, and the general lack of professionalism being displayed in front of a patient. My anxiety heightened when I heard them discussing 7 root canals, then 11 root canals. There were “No” consultations ie root canals prior to shaving, exposing the nerves, to warrant so many, in order to get alignment on my healthy teeth post X-ray. Had there been complete transparency I would have been able to make an informed choice before moving forward.
I was then taken to a room to say that I would need to pay an extra £1000, after my teeth had been shaved and before treatment was finished. I wonder what would have happened had I not had the resources to pay? Would they have taken my initial payment and let me leave the clinic with shaven teeth? This whole process up until now had made me regret my decision. I found this process to be unethical and insensitive and I was clearly upset and distressed. My husband tried to comfort me by trying to assure me that everything would be okay.
Fast forward three weeks, I have experienced significant issues ie large gap above bridge and movement in the adjoining crown. The following week, I developed a gum infection. On flagging my issues, the surgery responded by stating I was in the settling in period and my gums would grow and hold my crowns, use salt water etc.
Even as a non professional this advice didn’t seem logical, so I followed my gut instinct and made an emergency appointment with a local private dentist. She confirmed I had a gum infection caused by ledges on my crowns, which needed to be addressed to avoid gum disease.
Upon reaching out to Dentares I didn’t feel like I was being heard and they responded with no real solutions. I contacted (Dr Richard’s clinic London) that dealt with complex cases. I made an appointment with a sister clinic nearer to where I live to get the assurance or evidence I needed to understand potential solutions.
The clinical findings were the same as the first private UK dentist I met with. However, following a more detailed cbct scan, it disclosed how significant the ledges were on all my teeth palatally and buccally under the soft tissue and above.
A debonded bridge abutment, a suspected apical at the root of a tooth, gum inflammation and splinted crowns on my lower anteriors with no possibility of interdental cleaning.
The report recognised the treatment I received was of a standard below an acceptable clinical level of quality, causing damage to my tissues and should be replaced with new crowns, bridges or implants.
The communication, since providing Dentares with a full report and 3d imagery, fell short, not to mention non committal. They offered to look at re treating me once I had paid for flights, hotel etc . This was also on the condition of them finding issues once they had performed their own assessment, despite the report and 3D x rays I provided. This would mean spending thousands to go back for them to potentially tell me their work was okay. Their lack of being forthright in recognising that every crown was poorly prepared and placed meant I had no confidence in whether they would attempt to correct the issues they caused, or if they did attempt corrective treatment, they wouldn’t damage my teeth further. Responses from them since sending the report, focussed on what the contract does and does not cover, contained threats of suing, accused the professional opinions of professionals in the UK of being biased. In general, they appeared to be very dismissive over any information shared with them.
I have made attempts to ask them of their professional opinion of the video 3d imagery I sent. Nothing has been received to date and nothing has been returned to evidence the treatment I received was completed to a satisfactory standard (they have yet to share 3d images/ video, following x rays they took after my treatment). I still have many questions I have raised which they have not answered. EDIT: UK dentists/third parties are not biased,as the provider, you are. They have a code of practice and regulations ie trade body and ethics. You were provided with factual evidence but you chose to ignore the findings or respond to my email contradicting things you said in black and white. You have also contradicted yourself several times in your response.

3 June 2024
Unprompted review
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Reply from DENTARES SMILE CLINIC

Hello Claire,

First of all, we are deeply sorry for the negative experience on both your side and ours. As a dental clinic with over 20 years of operation, we take all feedback seriously and are committed to addressing any concerns our patients may have. After all, we do not sell products; we provide healthcare services.

Regarding your specific case, we would like to clarify a few points to ensure transparency and accuracy:

We take great care in providing thorough consultations before any treatment. This includes discussing all aspects of the procedure, potential risks, and costs involved. Our records indicate that we had multiple discussions regarding your treatment plan, including the necessity of root canal treatments to ensure your oral and dental health and the success of your crowns. Additionally, we discussed the possibility of further necessary root canals that could arise during treatment. As you mentioned, you were informed about these additional necessary root canals halfway through your treatment and provided consent to proceed. We understand that unexpected expenses can be stressful, but our priority was transparency, not financial concerns.

We provided you with detailed aftercare instructions and remained available for any follow-up concerns. While we respect the opinions of other dental professionals, we are disappointed to hear that they found issues with your treatment. However, it's important to note that dental opinions can vary, and what one professional deems necessary might differ from another’s perspective. We always encourage our patients to seek second opinions, but we stand by the quality of our work and our commitment to patient care. Even though the report you received appears to show a biased opinion towards Turkish dentistry, as a gesture of goodwill, we invited you to our clinic for a detailed examination and offered to resolve any issues you are experiencing at no additional cost for treatment. However, travel and accommodation costs are outside our control.We understand that travel expenses have caused you distress, but our warranty does not cover flight tickets or accommodation, as clearly stated in the contract we sent you before you came to Turkey. After we reminded you of our warranty conditions, you asked us for a refund, which is not reasonable for a completed treatment. Additionally, despite informing you several times that our clinic policy does not allow refunds for work already performed, you have continued to post negative comments that misrepresent our efforts to ensure your satisfaction.

We are sincerely sorry that your experience has led to dissatisfaction, and we regret that our efforts to resolve the situation have not met your expectations. Our clinic values integrity, professionalism, and patient care, and we are committed to learning from this experience to improve our services.

Should you wish to discuss this further, we are more than willing to have a conversation to explore how we can assist you moving forward.

Sincerely,
Dentares Smile Clinic

Rated 5 out of 5 stars

Dentares Smile Clinic!

We cannot thank Secil and all the team at Dentares enough!
We had an Amazing service from start to end, everyone puts you totally at ease, nothing is too much trouble, so friendly and will help in any way possible!
My husband & I love our new smiles and would highly recommend Dentares Smile Clinic to anyone 100% 🙂

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Happy with my new smile

Came to put 6 dental implants and 26 teeth crowns. Got great experience and high service and the most important beautiful smile.
I have communicated with many different clinics in Istanbul and Antalya, examined reviews in different sources, compared prices before made my choice. Finally decided on Dentares Smile Clinic.
From the very beginning and till final stage Russian speaking manager Svetlana was in contact with me online and offline in communication with clinic doctor. No problem with language understanding.
All communication before was in Whatsapp, replies were prompt. I havent had 3D Xrey so treatment plan was made based on my photos. I was warned that possibly there will be corrections on place when I will arrive, I was prepared. Finally price was a bit higher than I was informed because there were more manipulations made.
Treatment process was devided into 2 stages- in my first visit was examination, development of treatment plan and implant installation. Price quote included transfer for whole period of stay, 3 nights in the hotel with breakfast, all examination works, needed treatment and implants. Timing was always observed, I was informed about my schedule ahead and could always plan my time effectively.
For first visit I came for 5 days and covered additionally price for 2 nights at hotel, but I do recommend to come for first visit for 5 working days as 3 days seems lack of time to do all the work. They give to choose 3 hotels, the one I have chosen was very good and comfortable.
All recommendations, needed medicines were received.
Next my visit happened after 3 months when I came to finish treatment and put crowns on implants. I came for 7 full days, hotel in the price quote was for 5 days, so I covered it additionally. As well here I do recommend to plan 7 days instead of 5 and if you have even possibility to plan some days more, do it as you will be able to check if all the crowns fit well and you are comfortable.
I'm happy with the color chosen of crowns and all the process
It is already 2 months over after the work was done, at this time everything is good and I enjoy my new smile.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Thank you, Dentares Smile 🙏 I'm over the moon 🌙😁

Last summer, in desperate need of a smile, I decided to investigate dental tourism. Having heard a few horror stories about Turkey teeth I did a bit of research on the internet and came across the Dentares Smile website. It appeared to be well laid out informative and very professional with a clear pricing structure, so I decided to get in contact with the clinic.

The first person I spoke with was Melody in sales. She had a relaxed easy charm about her and after several WhatsApp messages and video calls I was sold. I was then sent over a draft treatment plan and after confirming my flights my first visit to Antalya was arranged for September.

Upon my arrival in Antalya on the evening of Wednesday 6 Sep I was picked up from the airport by Dentares’ driver and taken to the hotel included in the cost of my treatment. The standard of accommodation was excellent.

The next day I was picked up in the morning and driven to clinic where I was warmly greeted by one of the lovely young receptionists. After a friendly chat with the head honcho Dt. Öyküm Dilek to firm up my treatment plan, I was introduced to the lovely Seçil the practice manager who after another friendly chat took the payment for my first round of treatment and then introduced me to Svetlana, Dentares’ patient relations 😎 representative who informed me that my treatment would begin on Saturday afternoon. It was then back to my hotel to relax and enjoy their pool and the wonderful weather for a couple of days.

Around lunchtime on Saturday, I was driven to the clinic to have the Straumann implants put in. The most painful part of the procedure for me were the injections. I only required one extraction and the whole implantation process was uncomfortable rather than painful. Unfortunately, Dt. Özkan my implantologist determined during the surgery that my bone structure wasn’t strong enough (most likely due to my age) for immediate loading of temporary crowns onto the implants and I would have to wait another 3-6 months for my bone to ossify around the implants before this could take place. Due to a bad gag reflex I was unable to take advantage of the temporary denture that was offered so after sunning myself for a few more days it was back to the UK to eat lots of ice cream and gurn at my friends and family over the festive season.

I arrived in Antalya for my second round of treatment on Sunday 3 March. Although I’d been booked into a different hotel this time and the swimming pool wasn’t yet available the accommodation was still top notch, and the staff were all exceptionally friendly.

On Monday morning it was time to meet Dt. Özkan again to surgically expose the 6 upper jaw implants and the ones put in either side of my remaining lower teeth. Again, the most painful part of the process were the injections. After surgery it was back to the hotel to relax and to have something soft to eat. In the afternoon it was back to the clinic for my first appointment with Dt. Seçil Azizoğlu the aesthetic dentist. After another round of painful injections my remaining lower teeth were ground down to accept the veneers that were to be placed on them. This was where we ran into the only significant issue during my entire time with Dentares. After my lower teeth had been worked on the bleeding from my gums just wouldn’t clot, again probably due to my age, and my blood pressure being higher than normal after a couple of hours in the chair. After waiting an hour or so for the bleeding to stop it was decided that it would be for the best if I went back to my hotel to rest and to continue my treatment on Wednesday.

On Wednesday impressions were taken, and after discussing the choices for colour and shape of my new teeth with Svetlana and Dt. Seçil, they were sent off to the Dentares’ lab to make the zirconia implant crowns and veneers.

On Thursday it was time for my first fitting. After my new teeth were worked on in situ by Dt. Seçil for a couple of hours (the lady is a perfectionist) they were taken out again and shipped back to the lab for minor adjustments and polishing.

On Friday it was time for my second and final fitting. In they went and after another hour or so of checking, grinding, and further checking by the awesome Dt. Azizoğlu it was time to look in the mirror. Wow, just wow. Carey Grant, eat your heart out 😁

On Saturday, after one last visit to the clinic to sign paperwork and say my goodbyes I was driven to the airport by my friendly chauffeur Ziya to fly back to the UK for a new and better life.

So, would I recommend Dentares Smile Clinic?

100%

Thank you so very much, folks 🙏 Hope to see you all again one day 🖖🙂

9 March 2024
Unprompted review
Rated 5 out of 5 stars

My personal experience

Was very nervous at first when I arrived but as they told me in my schedule the driver turned up on time introduced himself and then we headed off . On arrival I was welcomed by the receptionist and complex a few forms then Secil introduced herself and explained everything to me and introduced me to My Dentist. Everything was very Professional the clinic has top of the range facilities and extremely clean. All the staff are very helpful and nothing is a problem. I give my full approval and have great respect for their professional approach their understanding and there support. I would 100% recommend this great company and their staff. Big Big thank you I now have the smile I've always wanted

18 November 2023
Unprompted review

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