Dentalinsurance.com Reviews 

1,383
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out the intuitive website design, which allows people to quickly search and thoroughly compare various dental insurance plans without experiencing unnecessary stress. Consumers frequently praise the support team for being exceptionally kind, professional, and thorough when answering questions and guiding them through choices. Some reviewers were not happy with occasional issues, mentioning delays when trying to reach someone or receiving conflicting information from different representatives. A few people also described the process as cumbersome at times or experienced technical glitches while trying to submit applications online.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how quick, efficient, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as helpful, kind, and... See more

Customer service

Users describe positive interactions with customer_service, highlighting exceptional and competent support.... See more

Service

Clients share satisfaction and positive opinions on service, highlighting the helpful and professional staff.... See more

Website

Reviewers express high satisfaction regarding the website, praising its clear layout and ease of navigation.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been looking for a stand alone dental plan. All other sites would have long phone calls, and still not provide the list of plans. But this site is terrific, I spent 10 minutes and signed up.... See more

Rated 5 out of 5 stars

I really appreciated this service. It showed all the options available to me and I chose the one that was best. I was able to view plans I didn’t know existed. Easy to use, compare different services,... See more

Rated 5 out of 5 stars

Fantastic, our Customer Service Tech Reuben was great. Very patient and explained everything in a way that was very easy to follow and understand. Everything we have experienced with this company has... See more

Rated 5 out of 5 stars

I’ve just signed up application was easy to understand. I have not spoken to staff or customer service I hope my experience will be favorable.


Company details

  1. Dental Clinic
  2. Pharmacy

Information provided by various external sources

We are one of the leading providers of dental insurance and discount plans. DentalInsurance.com was the first to enable individuals to both comparison-shop and apply for dental insurance and discount dental plans directly via the Internet.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,383)

352 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Accurate straightforward and easy to…

Accurate straightforward and easy to understand information. Offered plan not available directly on the insurance company website.

23 June 2026
Dentalinsurance.com logo

Reply from Dentalinsurance.com

Excellent. I'm so glad things went well. Please don't hesitate to reach out if you have any additional questions or need any further assistance. And I'm so glad you trusted us with your business. I know that's a big deal, and we are very thankful. Have a great day.

Rated 5 out of 5 stars

Was impressed with the website and the…

Was impressed with the website and the actual customer service interaction. The website allowed me to compare plans with a lot of detailed information about the plans. Customer service was exceptional. The rep was very well educated in the plans and answered all of my questions. She answered promptly, was pleasant and knowledgeable.

18 June 2026
Rated 1 out of 5 stars

Friendly staff but somehow my payment…

Friendly staff but somehow my payment plan jumped from 63 dollars bi weekly to over 200

15 June 2026
Dentalinsurance.com logo

Reply from Dentalinsurance.com

Hmmmm. While I agree that is a problem, I'm not sure that this is from our company. I'm going to have our Customer Service Department reach out to you. The first red flag is "bi weekly" as a payment option, which is not one of our options. I'm hoping we can clear this up a bit with you and help figure out what happened. Thanks.

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