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2.5
6 reviews
No history of asking for reviews
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Got the wrong product in bad quality and size….looked also completely different on the shop…you cannot refund it (based on their guidelines) and they offered only a 10% payback as goodwill…never again…
Your e-mail heading on your reply to my request for a refund is "let us know what you think".
I think your size chart is inaccurate and the labelling of the product I received is inadequate. Your returns policy is deliberately complicated which makes it impractical to make genuine returns.
In my opinion this makes you a poor retailer and whilst I have your undersized garment you have my money and an approach to retailing that suggests you will always find a way not to return it.
I obviously would not purchase from you again but I expect it unlikely this will bother you.
I'll put it down to a lesson learnt and let karma deal with it in whatever way it seem fit.
Ordered £300 worth of clothing and 15 days later no dispatch dates..
Custom service give bunchbof excuses about being busy and making sure clothes are perfect before sent.
In the end I raised a PayPal dispute and then they telling me 3 of the 8 items ready ship but cant ship till I remove and say my issue is resolved. Well its not I still not got a date for deliver .no goods.
So will wait for paypal return my money
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