Never received merchandise
The first time I ordered the item said set but I only received the pants. When I reached out to them they said I only ordered the pants but the description clearly said set. So, they was supposed to had gave me back $5😡 never seen it. So, I’m online looking for my birthday fit and seen this really nice Patchwork Jean outfit crop jacket and dress. With a small percentage off I spent $133. After a couple of weeks go by I see my order on its way it also showed me a picture of what was supposed to be said which is what I ordered at this point I’m excited. I went and purchased shoes to go with the outfit. The day it was supposed to came I got a notification that it delivered. I go outside to retrieve my merchandise and looked at the bag like ohhhkkkkk this is thin to be a Patchwork Jean crop jacket with a Patchwork Jean dress with a train. I opened it up and was a literally it was a plain crop long sleeve jacket there was no patches it , didn’t have a hood on it. Absolutely nothing like what I ordered. The dress wasn’t even in there. So of course you can’t talk to nobody so, I sent them an email numinous times sent them a pic of exactly what I received and ask them where was my jacket and dress that purchased as a set and how can I send the crop jacket back that I received? No response for some days. Finally they responded and they said that my order had not shipped so I’m saying OK I don’t know where this crop jacket came from. I would’ve never ordered anything like this. Then a couple days later they sends me another email stating that the dress is out of stock so now I’m saying I want a refund and I can send the crop jacket back that they sent since it wasn’t even the patchwork crop jacket I ordered. I has been going back-and-forth with them since the beginning of April they did not want me to give me a refund then when I asked about sending the crop jacket back that they sent so I can receive a refund because that was not what I ordered at all. They told me that I can give it to someone and they’ll give me five dollars back for the crop jacket which was $56. I was furious cause I would have never spent money for something like that specially not no $56. I told them no I want a refund and I can send that back. They still refused. So, now today, which is May 7 they refunded me for my dress and they only gave me $10 back for the crop jacket. I had to keep the plain jean crop jacket no hood no patches no nothing. I reached out to them so many times that I believe it was a bot that responding. I got tired of going back-and-forth with them and I told them how that was messed up how they just took my money sent me whatever they wanted to send me cause they knew they never had that outfit in the first place and then made me keep what they sent me and only gave me $10 back for the jacket I never received. I am never ever ordering from this place again. The sad part is I was hoping that they were going to be OK because a lot of places that you order from says denim and it don’t be. I spent 133 and got $70 back and I do not have the outfit at all.