A close family member recommended we speak to the Demijohn team about getting wedding favours for our big day. I'm glad we did as I couldn't have asked for better. Angus was so friendly and helpful ri... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This is a very friendly, excellent little shop selling wonderfully flavoured balsamic vinegars, gin and whisky.The staff member who served me was extremely helpful. There are a selection of beautiful... See more
Company replied
Sent 5 varying size bottles back for different refills. Received a phone call from within days to confirm receipt, all requests were in stock and payment taken. Then had a chance for a lovely... See more
Having been able to sample as many of the various vinegars and alcohols that we wanted to and therefore been able to choose the ones we wanted to buy. Also having Angus there telling us all about Demi... See more
Company details
Written by the company
Demijohn was founded in Edinburgh in 2004 as the World's first liquid deli and is still family run. We mail order our uniquely quirky range of over 70 food and drink products in refillable glass bottles. From Scotch Whisky, Sloe Gin and alcohol-free drinks, to first class Extra Virgin Olive Oils and Balsamic Vinegars, we have many delicious edible treats in our cupboard. Our personalised, eco-friendly products and packaging also make beautiful sustainable gifts for birthdays, weddings and Christmas.
Contact info
Glenlair Steading, DG7 3DF, Castle Douglas, United Kingdom
- 08456048350
- customer@demijohn.co.uk
- demijohn.co.uk
4.9
Excellent
394 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Demijohn
Dear Mary.
Thank you for taking the time to leave us such a positive review, we are so happy that you had a great experience with us and we hope to keep delivering very speedy bottles of deliciousness your way.
Best wishes,
Yasemin
The Demijohn Team
Above and beyond customer service
Above and beyond customer service.
Many tasty options, always well packaged and quick delivery. would highly recommend.
25 June 2025
Reply from Demijohn
Dear Glen.
We really appreciate your glowing review as well as your continued support, we are so delighted that you have had great experiences and highly recommend us! It's always a pleasure.
Best wishes,
Yasemin
The Demijohn Team
Reply from Demijohn
Dear Alison.
Thank you kindly, your positive review means a lot to us! We hope we can keep your bottles filled and reviews shining always.
Best wishes,
Yasemin
The Demijohn Team
Always a pleasure to purchase from…
Always a pleasure to purchase from here. Delivery is fast and always reliable
10 June 2025
Reply from Demijohn
Dear Cheyvonne.
Thank you so much for the review! We are always happy to see your name pop up in our orders, we truly appreciate your support. Thank you for being a valued Demijohnnie!
Best wishes,
Yasemin
The Demijohn Team
Excellent service with speedy delivery
Excellent service with speedy delivery. Loved the personal touch of the little note thanking me for my business. Amazing company
10 June 2025
Reply from Demijohn
Dear Joanne.
Thank you very much for your wonderful feedback! Your kind words go a long way and we are so pleased that you had a positive experience.
Best wishes,
Yasemin
The Demijohn Team
We visited for the first time during…
We visited for the first time during the Spring Fling.
The products are so delicious and we were made so welcome with lots of opportunity to try various vinegars .
Great for gifts as they look so nice and beautifully wrapped. We will be back 😀
30 May 2025
Reply from Demijohn
Dear Lucy.
Thank you so much for attending Demijohn's Big Spring Weekend and for leaving us a fantastic review; it was our second year being a part of the Spring Fling festivities and it was meeting lovely folk like you that makes it truly special for us.
Hopefully we will catch you again soon, perhaps even our own music, food & drinks festival on the 16th of August?
Best wishes,
Yasemin
The Demijohn Team
Refills galore and a lovely welcome as always!
Visiting Glenlair to refill our Demijohn bottles with delicious liqueurs, oils and vinegars is a great pleasure.
26 May 2025
Reply from Demijohn
Dear PMP.
Thank you so much for visiting us at Glenlair Steading and for refilling your bottles. We are so pleased you had a wonderful time here and we simply love that you enjoy refilling as much as we do!
Hopefully we will see you again soon! (Save the date for the Saturday 16th August for Glenlair Feastival if you fancy a boogie!)
Best wishes,
Yasemin
The Demijohn Team
Excellent customer service.
29 May 2025
Reply from Demijohn
Dear Ally,
Thank you very much for your positive review!
Hopefully we will see you again at Glenlair Steading soon - Glenlair Feastival perhaps? If not then, I look forward to the next time!
Best wishes,
Yasemin
The Demijohn Team
Birthday present
Birthday present. Bit of a disaster this one. Not all Demijohns fault. Gift set of oils and vinegars. They were out of one product so accepted substitute.Then discovered after delivery that it had rape seed oil x 2 which my daughter is allergic to.
29 May 2025
Reply from Demijohn
Dear Rob.
Thank you for leaving us a review.
I had to pleasure of meeting your daughter fairly recently and she explained the whole mishap. Although she may have not got to enjoy our rapeseed oils, I hope you or someone else did at least!
Hopefully we can get the originally planned Demijohn goodies to her next time around.
Thank you for you and your family's continued support, it means a lot!
Best wishes,
Yasemin
The Demijohn Team
Received an amazing welcome
Received an amazing welcome, tasted many flavoured vinegars. I bought Garlic Vinegar, wonderful flavour, it is now my go to dressing.
26 May 2025
Reply from Demijohn
Dear Rhoswen.
Thank you very much for visiting us and for trying and buying things!
The Black Garlic Balsamic Vinegar is my personal favourite and I am so glad it is beloved by you, too!
Your kind words are really appreciated, thank you.
Best wishes,
Yasemin
The Demijohn Team
Angus and his wife are very friendly…
Angus and his wife are very friendly and welcoming and give a very personalised service with a delicious product.
14 May 2025
Reply from Demijohn
Dear Fiona.
Thank you very much for your kind words, they are just the best team and I am glad you think so, too!
I am so glad to see that you enjoyed your Demijohn refills, hopefully you will catch Angus and Frances again at the next Badminton Horse Trials!
Best wishes,
Yasemin
The Demijohn Team
Excellent service
Excellent service, excellent gin. Got confused about how to pay at the website so rang to ask for help. Lovely lady rang me back and sorted it all out. Excellent customer service.
20 May 2025
Reply from Demijohn
Dear West Yorkshire Lady.
That was me you spoke to! Thank you for your lovely words, it is always a pleasure to connect with our fabulous customers, like yourself, over the telephone - I am more than happy to help.
Also, I am so pleased you have enjoyed your gin. If you would ever like to refill your bottles, you know who to call!
Best wishes,
Yasemin
The Demijohn Team
Outstanding products and service
I have bought from Demijohn quite a few times: in person, online and via gift voucher. Every buying experience has been outstanding in terms of service and efficiency and the products are second to none!I could not recommended Demijohn more highly! I would urge anyone to buy from them and, if you do so, I guarantee it will not be the last time!
19 May 2025
Reply from Demijohn
Dear CLBW,
Thank you very much for experiencing Demijohn in all of the ways! Plus, your heartfelt words mean a lot to us, we are so glad to give you a positive experience and are always happy for you to keep coming back!
Hopefully we will catch you at Glenlair Feastival 2025!
Best wishes,
Yasemin
The Demijohn Team
Reply from Demijohn
Dear Jayne.
Thank you very much for your lovely review. We absolutely love a treat and you definitely deserve one for yourself!
Thank you for your support.
Best wishes,
Yasemin
The Demijohn Team
Quality and service
Friendly, helpful and a freshing joy to come across a business which cares - second to none. A rare find.
14 May 2025
Reply from Demijohn
Dear Richard.
Thank you for leaving us a positive review, we care a lot and we are glad you feel it! We hope we can keep bringing you more joy in the future.
Best wishes,
Yasemin
The Demijohn Team
Brilliant Products & Exceptional Service
Had the pleasure of meeting the Demijohn team at Badminton Horse Trials and sampling the range of artisan spirits and food. Placed an order which arrived beautifully packaged and couldn’t be more impressed with the products or the service. If you’re looking for fantastic food and drinks from small scale producers, Demijohn is the place to go!
13 May 2025
Reply from Demijohn
Dear Tom.
Thank you very much for your kind words.
We are so grateful we met and that you liked our goods enough to place an order with us!
We look forward to seeing you again at the next Badminton Horse Trials, hopefully with bottles to refill!
Many thanks,
Yasemin
The Demijohn Team
Everything perfect.
Everything perfect.
Excellent quality of products.
Customer service first class and speedy delivery.
Absolute pleasure *****
9 May 2025
Reply from Demijohn
Thank you so much for your wonderful review! We are so pleased that you had a five star experience with us and we look forward to keeping your bottles filled in the future!
Best wishes,
Yasemin
The Demijohn Team
Brilliant selection of goods for a gift…
Brilliant selection of goods for a gift that is special and personalised. Promptly and efficiently dealt with. Will buy from Demijohn again.
5 May 2025
Reply from Demijohn
Dear Joan.
Thank you so much for your mail order and kind words. We are looking forward to enterntaining you instore at Glenlair Steading soon!
Best wishes, Angus
Delightfully Divine
Easy website, rapid delivery absolutely divine product, beautiful presentation, perfect gift for someone including oneself 🤩
28 April 2025
Reply from Demijohn
Dear Faye.
Thank you for you fabulous order and extremely kind words, both are much appreicated.
Best wishes, Angus
Our first visit to Demijohn
Our first visit to Demijohn, but it certainly won’t be our last! Lovely knowledge people who went above and beyond to make sure we were happy with our purchases. Highly recommend a visit if you’re in their neck of the woods.
16 April 2025
Reply from Demijohn
Dear Mark.
Thank you so much for coming to see us at Glenlair Steading and for so enthusiastically buying things.
Thank you also for your kind words, we are looking forward to you next visit already!
Yours, Angus
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