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2.3
6 reviews
No history of asking for reviews
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I would give zero stars if I could. Ordered a pair of 'leather' orthopaedic shoes. They were plastic, not leather. They were also very tight and uncomfortable so clearly not orthopaedic. I tried to get a refund but they wanted the item sent to China at my expense. I pushed them to provide a UK address, but they provided one in the Netherlands - too expensive. Then they ghosted me.
Company does not respond to emails. I bought 2 dresses, 1 was nice but too big the other dress did not match the description on the website. Tried to get a refund however no response to emails after multiple attempts. In addition they do not honour lead times so the dresses arrived very late.
I ordered an "Elegant Leather Suede" travel bag with an adjustable strap from Delveno.
What I received was a poly-blend, fabric pouch with a plastic, non-adjustable. The company advertised 30 day returns. What they didn't advertise was returns to go to China when they advertise as being a NYC based company.
Misleading website. Stock comes from China very very poor quality shoes trying to make you think they are Merrell. Refund supposedly possible but needs posting outside uk and so far I have had no reply to my refund request
AVOID!!!
Ordered size UK8 shoes and got pair which looked like size 5/6. As Company is based in China and not UK as it appears to suggest it is on their web site, they are probably a size 8 for an Asian foot. Waiting to hear back from the Company after I sent email. Took from ordering 12/4 until 25/4 delivered.
Another company making out it’s in the UK until you purchase and then you find out it’s coming from China. Cheap quality swimming shorts that are much longer than they look in the picture, on the website it says offer a partial refund for change of minds but you are protected by distant sending laws which obviously don’t apply to this company in china who seems to make up their own rules
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