Fantastic customer service, I ordered a wrong size and contacted the support who was very helpful even tho the order was already sent from their warehouse. I got my right size within 2 weeks due to th... See more
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Review summary
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I appreciate how quickly I received my product and the response time from support. As a new user, I purchased their latest bundle, which has been very helpful. However, my ONLY complaint is that... See more
It really fixed my wrist paint but the price is really a lot.
Deltahub HoldX Magmetic Mount Looks professional and keeps my SSD safe when switching setups. I’m often moving between meetings and workstations, and HoldX keeps my SSD perfectly secured every time.... See more
Company details
Written by the company
Improve your well-being and productivity with our thoughtful desk accessories.
Contact info
Iršičeva ulica 5, 3000, Celje, Slovenia
- support@deltahub.io
- deltahub.io
4.0
Great
182 reviews
Asks customers to review
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Replied to 42% of negative reviews
Typically replies within 2 weeks
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I haven't received my order
It’s been almost a month since I ordered the product (13 April) and I still haven’t received anything, with no response from customer support despite my email. There’s no way to track the parcel, and there’s no delivery date – although it was originally due on 22 April.
13 April 2026
Unprompted review
Very very great customer service
Very very great customer service. Assist you until the item is shipped out. They even give me free carpio because of minor issue which i didnt expect to be like that. Thank delta hub. Really made my day. Btw this is my 2nd purchase with them
17 April 2026
I haven’t received my order yet
I haven’t received my order yet. Shouldn’t you trigger this email AFTER the order has been delivered?
17 April 2026
Great.
Great.. Exchaned on their own cost. I have two now. Works pretty fine. It helps together with working the wrist out pretty well.
16 February 2026
Very Cool
I have nothing but great things to say about Delta hub, the site is easy to use, the products are fantastic, I brought the Carpio 2.0 and trhe difference it makes is incredible. I play hours and hours at a time, after 6 or so hours I was getting pain in my wrist until I get the Carpio 2.0 and now, no pain no matter how long I use the computer.
10 March 2026
Unprompted review
I purchased a carpio 2.0 that after 5…
I purchased a carpio 2.0 that after 5 months of usage, I understood that was not right for me. I contacted the support that helped me instantly with a product exchange with a different size and now is perfect. Great experience, great customer service and amazing products!
2 April 2026
Unprompted review
Quality high. Functionality underwhelming.
I was advised against getting this by a pro player I knew, and I should have listened. While I am impressed with the build quality, functionally it falls flat. I thought this would offer more wrist support, but it just isn't feasible for long periods of time or during intense gaming sessions, or even casual work sessions. The texture doesn't offer enough grip, nor does the design hold your wrists in place well enough. You can spend all the time in the world finding a keyboard, mouse, and pad that works for you, but this doesn't meet the bar in my opinion. I couldn't recommend it with a straight face to others. Packaging/Quality - 4 star, functionality - 1 star.
19 March 2026
double Ds
Sure, they are great things like Sydney Sweeney but then there's also these wrist rests. These are the greatest get the set like Sydney did.
19 March 2026
If you can buy it on sale
If you can buy it on sale, it is definitely worth it. It is really, really expensive for a wrist rest, but it does work really well. I am glad I have one for work.
18 March 2026
Amazing experience
Amazing experience. I purchased the delay carpio and received a defective unit. The customer support team at deltahub was quick to respond and went above and beyond to help resolve my issue. How they replied created a customer for life.
26 March 2026
Unprompted review
Comfortable but expensive
It really fixed my wrist paint but the price is really a lot.
16 February 2026
Great Customer Service
When a product initially got lost in shipping around Christmas time, DeltaHub thankfully sent another one my way. The product is great and does exactly what I needed!
19 January 2026
The Carpio 2.0 from DeltaHub is easily…
The Carpio 2.0 from DeltaHub is easily the best investment I’ve made for my desk setup. Unlike traditional rests, this glides effortlessly with my hand, providing incredible support exactly where I need it without putting pressure on the carpal tunnel.
The Comfort: The ergonomic design is genius. It took me about a day to get used to, and now I can’t work without it. The silicone is soft yet durable, and the relief from wrist fatigue is immediate.
The Service: DeltaHub’s customer service is top-tier. They are responsive, genuinely helpful, and clearly care about their community. It’s rare to find a company that matches high-quality innovation with such great human support.
If you’re on the fence—just get it. Your wrists will thank you!
3 February 2026
Unprompted review
Cant play without
19 January 2026
It has been over a month nothing
It has been over a month and tracking says nothing has shipped yet.
17 November 2025
Reply from DeltaHub
Dear Blake,
We’re very sorry for the experience you’ve had. After a detailed review, it appears that the parcel was unfortunately lost by the courier.
We understand how frustrating the extended wait must have been, especially since it took longer than usual. Our support team has already reached out and arranged a replacement shipment with express delivery.
We appreciate your patience and understanding while we worked to resolve this.
Uncomfortable—carpio seems gimmicky
The product is uncomfortable. I have tried several times over weeks and months and I have stopped using them altogether. They seem like a gimmick that is less comfortable than a bare surface.
Do not buy the carpio unless you tried a friend’s or at a store and liked them.
1 October 2025
Unprompted review
Reply from DeltaHub
Dear Mitch,
Thank you for sharing your honest feedback. We’re sorry to hear that the Carpio didn’t feel comfortable for you—everyone’s ergonomics and preferences are different, and we understand it may not be the right fit for everyone.
Our support team will reach out to see if we can help with usage tips or, if you prefer, assist you with our free return process. We appreciate you taking the time to share your experience.
I haven't recieved the product
I haven't recieved the product. It was supposed to be delivered Nov 24th. I was home the entire time it never came, said they needed more details.
Then said it would be delivered nov 28th it's December 2nd as of now and still haven't recieved the item.
18 November 2025
Reply from DeltaHub
Dear Scott,
Thank you for sharing your experience, and we’re truly sorry for the disappointment this delay caused. During the Black Friday week, we experienced an unexpected stock limitation on some items, which unfortunately impacted your order.
As soon as we identified the issue, a replacement was dispatched as a priority. We can also see that the order has since been successfully delivered.
We sincerely apologize for the delay and any inconvenience this may have caused, and we appreciate your patience while we worked to resolve it.
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