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DGP Energy  Reviews 

1,541
•
TrustScore 4.5 out of 5

4.7

Energy Supplier
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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally knowledgeable and polite staff members who consistently provide clear explanations, helpful advice, and seamless support during annual contract renewals. People deeply appreciate the highly competitive rates and mention that the overall energy supply service remains remarkably efficient, straightforward, and easy to deal with over many long and exceptionally successful years of ongoing business partnership. Some reviewers were not happy with pricing, noting that electricity rates were sometimes considered too expensive or not fully competitive upfront before further renewal discussions and formal negotiations took place.

What people talk about most

Price

Reviewers highlight positive aspects of price, noting that rates are competitive and often the lowest found... See more

Service

Users describe positive interactions with service, highlighting a seamless and straightforward experience... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and professional support.... See more

Staff

Consumers find staff to be positive, helpful, and polite during their interactions. Reviewers frequently... See more

Subscription

People report positive experiences with subscription and contract renewals. Reviewers mention that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have just renewed with DGP for another two years...very helpful and a seamless transition, all at competitive rates. Very understanding and clear Renewals Team member, who went above and beyond for us... See more

Rated 5 out of 5 stars

Have dealt with DGP for 5 years and find their staff very knowledgeable and helpful. Their administration is also very good with monthly invoices arrive via email on the correct day. We have recently... See more

Rated 5 out of 5 stars

Thank you very much. I have to say that I have been very impressed with your customer service since I took on the role of treasurer for this charity account earlier in 2025. You have shown a hig... See more

Rated 5 out of 5 stars

Just signed up for another year for the same price as my current contract. Hoping for a bit cheaper price but after looking online they were very competitive and still a lot cheaper then the last com... See more

Company details

  1. Energy Supplier

About DGP Energy

Written by the company

Delta Gas and Power Ltd

We guarantee that we can reduce your energy bill.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(1,541)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I'm only giving one star as I can't…

I'm only giving one star as I can't give a negative. We have multiple calls from DGP energy despite me telling them every time that we don't pay for our energy, the landlord of our commercial building does. I have asked them to remove our details from their system. We are registered with TPS so a report will be made to them too as this is now beyond the joke

23 June 2025
Unprompted review
Rated 5 out of 5 stars

renewal

I was given a quote and DGP beat it again, meaning that I remain a customer of them for 6th year running

2 June 2025
Unprompted review
Rated 2 out of 5 stars

Very good with their tariffs but they…

Very good with their tariffs but they are economical with dates, Moved into property with no gas meter, informed them and they sorted a deal out and said supply would be live in 4 working days,so thought brilliant so signed up. once i signed up i asked when meter was going to be instaled they said 6-8 weeks, when i said i asked how long and you said 4 working days they replied thats to take over the supply then once suppply in on they can then apply for a meter to be installed so not to be trusted with the installation / supply dates.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

DGP Energy Team is really helpful and…

DGP Energy Team is really helpful and Owais the representative I spoke with was incredibly helpful and knowledgeable. He communicated in a calm, slow, and clear manner, making it easy to understand. Thanks to his assistance, I was able to resolve my issues, leaving me feeling relieved and satisfied with the support I received.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

great representative

the representative I spoke to was very helpful and informative. he spoke calm, slowly and clear. he helped me to resolve the issues I had. I came away feeling less stressed and happy with the help I received.

19 May 2025
Unprompted review

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