Delivered Korea Reviews 

422
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent and reliable service, finding it easy to use and very helpful for purchasing items from Korea. Many appreciate the fast and efficient delivery, with packages often arriving on time and in perfect condition, supported by various shipping options. The consolidation service is also a valuable feature, helping people save on shipping costs. However, some customers also noted significant issues with customer service, describing it as slow, unresponsive, or absent. Concerns were also raised about high and unexpected shipping costs, often seen as exorbitant or calculated after purchase, causing dissatisfaction.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast and... See more

Service

Clients share positive opinions on service, with many describing it as very good, easy to use, and fast,... See more

Product

Users describe ambiguous interactions with product, with some customers expressing satisfaction with package... See more

Price

Consumers find price to be ambiguous, with many expressing frustration over hidden charges, unexpected fees,... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers praising the quick, helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The buying service is convenient and reliable. They do respond fairly quickly to buy requests. I do like the fact they have multiple options for delivery so you can choose a cheaper one if you don’t... See more

Rated 5 out of 5 stars

I've been using Delivered Korea since 2022 and I cannot fault their excellent service. I'm an international user so I purchase a lot of albums from South Korea. I feel reassured that my items are... See more

Rated 5 out of 5 stars

Excellent service. I've been using it for 2 years now. Shipping prices are very cheap and they have so many services. I love to be able to consolidate my purchases. It's very easy to keep track on my... See more

Rated 5 out of 5 stars

So far so good, I’m simply waiting on my order to arrive at the warehouse to then pack all my orders with their consolidate shipping! I’ve gotten refunded twice due to problems on the seller’s end whi... See more

Company replied


Company details

  1. Freight Forwarding Service
  2. Logistics Service

Written by the company

Delivered team is dedicated to helping international shoppers to buy products from South Korea quickly and conveniently.


Contact info

4.0

Great

TrustScore 4 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(422)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

it is great

it is great! it is so easy to report all incoming parcels to the free korean address warehouse. everything is neat and easy to see what the status of my parcels are.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

They are the best proxy I have ever…

They are the best proxy I have ever used, and I have used many proxies worldwide. It was my first time using Bunjang, and I encountered a seller who was dishonest about the product's condition. The seller also refused to take a return, although they did not describe the condition of the product in the post. I was quite upset and was ready to take a loss. However, Delivered Korea still was able to cancel the order for this reason and agreed to process a refund. I really appreciate their service and would recommend them to anybody.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Fast shipping and good service

This is my first time using delivered Korea service, and I am definitely going to use it again. It was cost efficient as well. Everything was well packaged and arrived safely. Big thanks, for super fast consolidation and packaging everything safely.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, I’ve shipped 8 packages with them so far, the consolidation process was done quickly, and the package shipped the day after requested. The items are always well packaged and I have not received anything damaged.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

10/10!

10/10!! Absolutely love their service!! I’ve shipped over 4 packages and had over 50 packages consolidated with delivered Korea! They know how to pack a box and get you the best shipping rates!! Their customer service is great too!!

27 September 2024
Unprompted review
Rated 4 out of 5 stars

I've been using Delivered Korea's…

I've been using Delivered Korea's services for about 2 months and have had a positive experience with them. I love the 'we buy' option which allows international customers the opportunity to purchase from sites that can only be accessed if living in Korea. The payment and shipping options are easy to use.

25 September 2024
Rated 4 out of 5 stars

One of the best based on my own experiences

I have been using Delivered Korea's services for almost 3 years now and have had nothing but a positive experience with them. I love that they have the 'we buy' option which allows international customers the opportunity to purchase from sites that can only be accessed if living in Korea. Prior to using their proxy forwarding service I had used another another which gave me nothing but problems and was often very costly especially the shipping. I am so glad I moved to Delivered Korea.

16 October 2024
Unprompted review
Rated 4 out of 5 stars

Easy Korean warehouse

I've been using Delivered Korea for 5 months and so far I'm satisfied with their services.
Strengths: it's easy to use it, the website is intuitive and there are many tutorials you can follow; the process can be really fast when it comes to inform when packages arrive, consolidation and shipping; custom service is good, sometimes it can take a while (especially after weekends and holidays) but they always answer to emails; shipping cost is competitive and I would say even lower than other warehouses.
Weaknesses: you cannot know the product's condition or if the package has actually arrived unless you pay for a photo; "We buy" orders sometimes are slow, also you can't buy more than 1 product (you can choose the quantity for that product only) even if it's from the same store; free storage period is shorter than other warehouses.
However, I only recommended it when you buy a lot of products. There is a $3 fee for each package, even for poly bags (which I find too much for bag), so I think it can be quite expensive sometimes.

18 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic K-Addy!

Delivered Korea is a fantastic K-addy/proxy and I am so happy to have found them. They make ordering from multiple stores and combining those orders a breeze. Even when I need extra help, they always answer emails swiftly with and with care. Will continue to use!

5 October 2024
Unprompted review
Rated 4 out of 5 stars

Good

A streamlined method to buying products off of Korean sites like Bunjang. The process is not too complicated. I choose extra bubble wrap padding for the delivery, so whenever I get my packages, they have been packed well and securely. Two things I would say is that I wish when using their 'we buy orders' method, there's a way to get a little more involved in the process of communicating with a seller, and also to input a custom price for a listing we want when we're only interested in purchasing one item in the picture (instead of going through the refund process). The fee is also on the pricy side, so when you buy multiple items, it can really add up.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

I could give them 10 stars if i could

I could give them 10 stars if i could!
Fast response and good prices, this maybe my 3rd time using their site and i’m not planning to use any other sites from now on 👍🏻👍🏻

17 September 2024
Unprompted review
Rated 4 out of 5 stars

They're great when it comes to the…

They're great when it comes to the receiving of the package, they'll usually inform quickly when it arrives. The photo feature is also pretty nice. The package consolidation is good, although the type of cardboard used should be improved in order for the item inside to arrive more safely. That would be my only complaint, the rest is amazing!!

1 April 2024
Unprompted review
Rated 5 out of 5 stars

the best

highly recommend them at first it was tricky to use their web but they give u tutorials on how to use, it became simple i use it almost all the time when I can’t find a item in my area, best kaddy out there!

28 February 2024
Unprompted review
Rated 5 out of 5 stars

items were delivered quickly

items were delivered quickly . The box was even wrapped with additional tape to ensure water proof. Delivery was also very fast with tracking. Easy to use

24 September 2024
Unprompted review
Rated 5 out of 5 stars

The best Korean forwarding service

I've been using Delivered Korea for some time now. I love that DK always put such great care into packing my items. Every time I open a DK package, the first thing I notice is how everything is so well packed, and this recent package is no exception. My packages never arrive damaged and they always arrive on time. I'm 100% a very happy customer! I'll definitely keep using Delivered Korea as my main Korean forwarding service.

27 September 2024
Unprompted review

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