Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... See more
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Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... See more
Company replied
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... See more
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... See more
Company details
- Outerwear Store
- Clothes and Fabric Manufacturer
- Clothing Store
- Clothing Supplier
- Men's Clothing Store
- Women's Clothing Store
Written by the company
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Contact info
Unit 7N Nobel Road, N18 3BH, London, United Kingdom
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3.2
Average
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically takes over 1 month to reply
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Reply from De La Creme Fashions
Thanks Linda for your kind words about our product. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Disappointed
Took longer to arrive than expected, item wasn’t as described. Lining was cheap, scratchy and not luxury as listed. A shame as the rest of the coat was good quality.
30 August 2023
Reply from De La Creme Fashions
Sorry about the delivery issues and item unsatisfaction. We have received your return request and will deal with this amicably so you are left a satisfied customer. Thanks for giving us a try.
Great quality
9 July 2023
Reply from De La Creme Fashions
Thanks Nicola for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
I am a resident of the province of…
I am a resident of the province of Quebec, Canada. I've often communicated with the company by e-mail, and it's always easy to get answers to my questions!
1 June 2023
Reply from De La Creme Fashions
Thanks Christiane for your kind words and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Super experience!
2 June 2023
Unprompted review
Reply from De La Creme Fashions
Thanks Christiane for appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Stunning coats for reasonable prices from a phenomenal company
De La Creme Fashions has been amazing to work with and they have stunningly beautiful coats for very reasonable prices. The quality is great, and the look is classy and timeless. Plus - their customer service is absolutely amazing!! I would highly recommend this company and their products. 5 stars in my opinion!
-Claire
8 May 2023
Unprompted review
Reply from De La Creme Fashions
Thanks Claire for your kind words on our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
The stuff of coat is so damn good
15 May 2023
Reply from De La Creme Fashions
Thanks Mehak for your kind words!
Excellent Coat
There was a mistake with the postal service I used, and Jay sorted this out for me immediately. It wasnt even their fault so I would like to say that their customer service is excellent, and the trench coat I purchased was excellent as well. The fit was spot on, as was the length. I have been searching for a maxi coat for ages as I wear long skirts, and it seems that nowadays long trench coats are usually just knee length. I would definitely shop their again, without a doubt. Thanks
16 May 2023
Reply from De La Creme Fashions
Thanks Sally for your kind words on our product and appreciating our signature fast delivery and service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Exactly as described
Delivered on time, item was exactly as described. Really pleased, looked smart.
29 April 2023
Reply from De La Creme Fashions
Thanks Halema for your kind words and appreciating our signature fast delivery and service. We're glad to know you were satisfied while shopping with De La Creme Fashions! - Jay
Reply from De La Creme Fashions
Thanks Victoria for your kind words and appreciating our signature fast delivery and service. We're glad to know you were satisfied while shopping with De La Creme Fashions! - Jay
Reply from De La Creme Fashions
Thanks for your kind words and appreciating our signature fast delivery and service. We're glad to know you were satisfied while shopping with De La Creme Fashions! - Jay
Outstanding quality as usual
Outstanding quality as usual, fast delivery, amazing experience overall, happy customer.
5 April 2023
Reply from De La Creme Fashions
Thanks for your kind words Simona. We really appreciate your custom, kind words and honesty about our product and service! We hope to see you shop with us again soon! - Jay
Amazing clothes and amazing fit
4 April 2023
Reply from De La Creme Fashions
Thanks Ellie for your kind words and custom.
Reply from De La Creme Fashions
Thanks again for the kind words Shante and your continued custom. We really appreciate it!
The coat looked exactly like on the…
The coat looked exactly like on the pictures, the size and tailoring was also perfect.
14 March 2023
Reply from De La Creme Fashions
Thanks for your kind words Adrienn. We're glad we were able to leave you satisfied with our service. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
Brilliant service start to finish
Brilliant service start to finish. My jacket is just gorgeous.
4 March 2023
Reply from De La Creme Fashions
Thanks for your kind words Heather. We always try leaving customers such as yourselves satisfied.
Jay
I have purchased 3 beautiful coats from…
I have purchased 3 beautiful coats from De La Creme Fashions and I’m so in love with the quality and the whole buying experience. All I can say is if in any doubt don’t be they are purely amazing and the fit is just so comfy. Will be buying again without a doubt.
6 March 2023
Unprompted review
Reply from De La Creme Fashions
Thanks for your continued custom Barbara. We really appreciate the support. We look forward to serving you again! :)
Wonderful service
Wonderful service, fast and efficient. I love my new grey coat and when I give it to her my niece will love her filet. Thank you so much
23 February 2023
Reply from De La Creme Fashions
You're welcome Mary! Thanks for your kind words and custom!
Jay
Lovely coats and good value
Lovely coats and good value. Hope to shop with them again if they do navy coats that are very long (to the ankle!)
2 March 2023
Unprompted review
Reply from De La Creme Fashions
Thanks for your kind words Penelope. We always try leaving customers such as yourselves satisfied. And yes we do have navy coats that are long. Contact us if you need further assistance!
Jay
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