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DeLaChat Reviews 2,161

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 1,459 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform engaging and easy to navigate. Many people praise the staff for their helpfulness, empathy, and polite interactions, making their experience much better. However, some people mentioned dissatisfaction with the pricing and payment structure, feeling that the costs add up quickly and that the platform is expensive, especially for connecting with others. Additionally, some customers found issues with the website's functionality, such as difficulties with scrolling, editing messages, or the back button not working as expected.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the sign-up process quick and... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, kindness, and genuine nature. Many... See more

Website

People report ambiguous experiences with the website. While some customers praise its ease of navigation and... See more

Price

Clients share negative opinions on price, with many reviewers expressing that the service is very expensive... See more

Payment

Reviewers mention negative feedback about payment. Customers express frustration with the high cost, feeling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using this Website for over a year. While it can be costly to use I find the people on it to be genuine. There are a few things that would improve it. The first is making it so... See more

Company replied

Rated 4 out of 5 stars

I like the opportunity to chat with many different people. It’s a good chat site if all you want to do is pay to chat. I’d like some way to be able to meet the person so we can see how each is in pers... See more

Company replied

Rated 4 out of 5 stars

Thank you for correcting a problem that was not done by myself as I was just entering an email from the website

Rated 4 out of 5 stars

I have just signed on and the sec I was done had 6 messages. The men are handsome but the pics are too perfect making me question the site.

Company replied


Company details

  1. Social Media Agency

About DeLaChat

Written by the company

Delachat

Delachat is a social interactions platform where stories, ideas, and traditions come together in conversations that inspire and uplift. It’s a space for people who enjoy meaningful dialogue and the excitement of discovering how others experience the world.

Here, every message opens the door to something new. Whether you're sharing a tradition, learning about another lifestyle, or reflecting on a fresh perspective, Delachat helps you connect with people who are open, curious, and kind.

The platform is designed to make communication feel natural and emotionally engaging. There’s no pressure—just the opportunity to exchange thoughts, be present, and enjoy sincere interaction that can shift your thinking and brighten your day.

It’s not just about getting to know people—it’s about understanding life from different points of view. These exchanges often lead to powerful realizations, unexpected common ground, and friendships built on mutual respect.

Join Delachat and feel the joy of shared stories—because every perspective adds color to your own.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Would it be possible if I can do some…

Would it be possible if I can do some kind of task I really like it here but maybe it's not for me.

17 March 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Glad to know things are going well for you!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Love this platform


Love this platform. Need more fee credits tho. Lol

13 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Catoni,

Really nice to hear you’re enjoying the platform.

If you’d like to check available options, feel free to contact us at support@delachat.help, our team will be happy to assist you.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I found the website satisfying with…

I found the website satisfying with alot to do

17 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi there,

Good to know you’re finding it interesting and having a good time exploring.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

First of all I'm trying to meet someone…

First of all I'm trying to meet someone and this site let me chat without having to pay a tremendous amount of money to do that.

16 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Jeremy,

Glad things are feeling easy and enjoyable for you so far, hope it keeps going that way.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Nothing fake about it

Excellent platform would recommend to anyone. I haven't run into any bots or influencers trying to get followers. It feels like a real community of people just looking to connect.

5 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi there,

Happy to know the platform is working well for you and bringing some good conversations your way.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Meeting new people

Meeting new people

11 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Cory,

It’s great to hear you’re enjoying the chats!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Wonderful communications

Wonderful communications
Sounds genuine, honest, and sincere.

15 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Doug,

Great to know you’re finding the experience worthwhile and engaging.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Freindly environment

Freindly environment

15 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Sky,

Happy to know the platform is working well for you and bringing some good conversations your way.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Im in need of coins in helping my91…

Im in need of coins in helping my91 year old bab and not workink tks

13 March 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

We’ve received your message, though some details of your request aren’t fully clear. Please contact our support team at support@delachat.help with more information so they can review the situation and assist you directly.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I'm having a great time

I met someone who is very nice.

14 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Anthony,

Happy to hear you’re getting into it and having some good interactions along the way.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

You advertised free

You advertised free
Got to continue to chat it's going to cost me

13 March 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Registration and browsing profiles on the platform are free, while certain communication features require credits. This setup allows users to decide which services they want to use and how actively they wish to engage.

If you’d like more details about how credits work or need guidance using the platform features, our support team will be happy to assist at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Great/good

13 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Marc,

Nice to hear you’re enjoying your time here!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

The interface looks like something from…

The interface looks like something from 2010. Simple, yes, but not in a good way

13 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi there,

Our team is always working on improvements, and comments like this are useful when we review future updates. If you’d like to share any specific suggestions, feel free to contact us at support@delachat.help, we’d be glad to hear them.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Not enough time to keep talking or do…

Not enough time to keep talking or do nothing not happy with it not going to use it again

13 March 2026
DeLaChat logo

Reply from DeLaChat

Hi David,

Providing a safe and supported environment for communication is our priority, and certain paid features make it possible to maintain this consistently. If you need clarification on credit usage or want to learn more about our packages, our support team is available at support@delachat.help. We’ll provide all the information you need to make informed choices.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Profile prompts are a bit cheesy

The pre-set questions they give you to fill out your profile are a little bit cringe. I was trying to find one that didn't sound like a high school yearbook question but they're all pretty much the same. I ended up just leaving them blank, but now my profile looks empty. I wish we could just write our own prompts or headlines.

9 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Shahin,

Our team is continuously working on updates to make the platform more comfortable and flexible for users. If you’d like to share more thoughts or suggestions about profile customization, please contact our support team at support@delachat.help, they’ll be glad to pass your feedback along.

Best regards,
Sofia from DeLaChat

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