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DeLaChat Reviews 2,161

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 1,459 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform engaging and easy to navigate. Many people praise the staff for their helpfulness, empathy, and polite interactions, making their experience much better. However, some people mentioned dissatisfaction with the pricing and payment structure, feeling that the costs add up quickly and that the platform is expensive, especially for connecting with others. Additionally, some customers found issues with the website's functionality, such as difficulties with scrolling, editing messages, or the back button not working as expected.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the sign-up process quick and... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, kindness, and genuine nature. Many... See more

Website

People report ambiguous experiences with the website. While some customers praise its ease of navigation and... See more

Price

Clients share negative opinions on price, with many reviewers expressing that the service is very expensive... See more

Payment

Reviewers mention negative feedback about payment. Customers express frustration with the high cost, feeling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using this Website for over a year. While it can be costly to use I find the people on it to be genuine. There are a few things that would improve it. The first is making it so... See more

Company replied

Rated 4 out of 5 stars

I like the opportunity to chat with many different people. It’s a good chat site if all you want to do is pay to chat. I’d like some way to be able to meet the person so we can see how each is in pers... See more

Company replied

Rated 4 out of 5 stars

Thank you for correcting a problem that was not done by myself as I was just entering an email from the website

Rated 4 out of 5 stars

I have just signed on and the sec I was done had 6 messages. The men are handsome but the pics are too perfect making me question the site.

Company replied


Company details

  1. Social Media Agency

About DeLaChat

Written by the company

Delachat

Delachat is a social interactions platform where stories, ideas, and traditions come together in conversations that inspire and uplift. It’s a space for people who enjoy meaningful dialogue and the excitement of discovering how others experience the world.

Here, every message opens the door to something new. Whether you're sharing a tradition, learning about another lifestyle, or reflecting on a fresh perspective, Delachat helps you connect with people who are open, curious, and kind.

The platform is designed to make communication feel natural and emotionally engaging. There’s no pressure—just the opportunity to exchange thoughts, be present, and enjoy sincere interaction that can shift your thinking and brighten your day.

It’s not just about getting to know people—it’s about understanding life from different points of view. These exchanges often lead to powerful realizations, unexpected common ground, and friendships built on mutual respect.

Join Delachat and feel the joy of shared stories—because every perspective adds color to your own.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

the credit system would make more sense…

the credit system would make more sense if i'd been given literally any explanation of it at signup

3 April 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi John,

For a full breakdown of how credits work and how they are applied, please contact support@delachat.help, so the team can provide detailed information.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Lovely Ladies!

Lovely Ladies!

13 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Dave,

Nice to hear you’re enjoying your time here!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

The Ladies are classy

The Ladies are classy. It could be easier to retrieve a specific girl but that's about it.

13 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Mark,

Good to hear you’re having a solid experience here!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Rapid and quality responses

Rapid and quality responses. This is an active platform. Good people respond.

13 April 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Nice to see you’re finding value here!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

All fake bots

12 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Karl,

Safety and security are our top priorities. We maintain a zero-tolerance policy for fraud, deceptive behavior, and any misuse of the platform. All users are expected to follow the Terms of Service.

If you notice suspicious profiles or activity, you can report or block them directly on the platform, or contact support@delachat.help, so the case can be reviewed.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Be patient

Actually getting to tal you a woman

11 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Cupid,

Nice to see you’re having a positive experience here!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

very expensive and good people

very expensive and good people - the bios miss height which is a pity -

11 April 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi there,

Glad to hear the platform is meeting your expectations!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Qiuck

Qiuck , to the point , helpful

10 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Michel,

Good to know you’re enjoying your time here!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I join this platform today

I join this platform today. And I chatted with 3 ladies already. They all sounded great. Thanks

3 April 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Jean,

Glad it’s been a good experience for you overall!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars
DeLaChat logo

Reply from DeLaChat

Hi there,

Registration and basic features are available without charge, while credits are used for additional communication options, allowing you to choose how you use the platform.

If you have questions about how this works, please contact support@delachat.help for more details.

Best regards,
Sofia from DeLaChat

Rated 2 out of 5 stars

I requested my account to be deleted 2…

I requested my account to be deleted 2 weeks ago a nothing happened except a message to say it was being dealt with by customer service team. When I started chatting to someone it took 8 simple requests of please delete my account with repeated counter offers before my very clear request was processed. I could understand an initial attempt to keep my service but to have to ask 7/8 times the same request was excessive.

9 April 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Please contact support@delachat.help with your account details so the team can review how your request was handled and ensure everything is fully completed.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

There really wasn't an issue

There really wasn't an issue. Anna had sent me an email regarding National Pet Day asking if there are any pets in the household. When she reminded me, I told her about how there came to be 5 dogs in our household. She was very appreciative of the story I related to her about how there came to be 5 dogs in this home.

9 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Jeff,

Happy to know you’re having a comfortable and pleasant experience!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

It cost to much just to chat

It cost to much just to chat

10 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Kev,

Registration and basic features on the platform are free, while credits are used to access additional communication options and create a more flexible, personalized experience. This way, you decide how much and how often you’d like to engage.

If anything about the pricing or how credits are used feels unclear, our support team can walk you through it and help you find the best way to use the platform. You can contact them anytime at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 4 out of 5 stars

Everything is good in this app even…

Everything is good in this app even people in this app are great

9 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Toss,

That’s great to hear, always good when things feel easy and enjoyable!

Best regards,
Sofia from DeLaChat

Rated 4 out of 5 stars

Nothing

Talking to girls

8 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Stephen,

Good to hear it’s been a smooth experience for you.

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars

Keeping it real

I just really like the fact that I feel like I'm speaking to a real person and not some scammer trying to get money out of me that's been my experience mostly online

8 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Chuck,

It’s great to hear that your experience has felt good and that you’ve been able to enjoy your conversations on the platform.

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars

The cost is a little steep

The cost is a little steep . I have never paid to chat before but this woman (if the pics are her) was the most beautiful I had ever seen . So I had to try.

6 April 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

You need credits to access certain services on our platform, but you only pay for the services you actually use. You can choose how you communicate and manage your experience based on what works best for you.

If you have any questions about credits or available packages, please contact our support team at support@delachat.help.

Best regards,
Sofia from DeLaChat

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