de Havilland Group Ltd Reviews 150

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

We’ve used de Havilland for 6 years now, and have always used Neil Moakes. The whole process is seamless, and as we have used him 3 times now, he knows exactly what we want / require and makes the who... See more

Company replied

Rated 5 out of 5 stars

I used de havilland for my first mortgage 5 years ago and again this year for my remortgage. I would recommend to anyone I find the brokers helpful, honest and trustworthy. Thank you so much!

Company replied

Rated 5 out of 5 stars

Being first time home owners, Neil was always there for us, patiently to explain the process, share all information in transparent manner, provide pros and cons and really advice and hand hold us th... See more

Company replied

Rated 5 out of 5 stars

Our road to purchase our first house has been very rocky and without the help and support from Mark and the team we would never have made it. Mark’s experience, attitude and persistence helped us thr... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Home Insurance Agency
  5. Insurance Broker
  6. Life Insurance Agency

Written by the company

De Havilland have a wealth of experience in arranging mortgages for all types of client, and have specialists on board to help with residential, buy to let, shared ownership and commercial mortgages


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

Tom Dolski assisted me

Tom Dolski assisted me. He was very professional and very reliable. I am very happy with the service I received and the end result. Highly recommend!

1 January 2025
Unprompted review
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Reply from de Havilland Group Ltd

Thank you for taking the time to leave your review, so glad to hear that Tom has done such a great job for you.

Rated 5 out of 5 stars

Really prompt with their replies and…

Really prompt with their replies and got me an offer in no time. I also had to extend my offer after 6 months due to some delays and this was also handled with promptness.

5 February 2025
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Reply from de Havilland Group Ltd

Thank you for taking the time to leave your review Ahmed, and I am pleased to hear that Neil and the team were able to do such a great job for you.

Rated 5 out of 5 stars

There to help

Great, timely, thorough and helpful. Thanks!

3 February 2025
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Reply from de Havilland Group Ltd

Hello Rafaela, thank for taking the time to leave this review, very pleased that Neil and teh team were able to help you.

Rated 5 out of 5 stars

Professional, friendly, prompt service

Neil (and Andzelika) were very professional, prompt, friendly and helpful in helping me find the best option for and then arranging the re-mortgaging of my shared-ownership property.

15 January 2025
Unprompted review
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Reply from de Havilland Group Ltd

Thank you for taking time to leave us a review Ian, so pleased that everything was to your liking

Rated 5 out of 5 stars

It was really good experience with De…

It was really good experience with De Havilland group. You made my journey very quick and easy.

12 December 2024
Unprompted review
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Reply from de Havilland Group Ltd

Hi Smruti, Thank you so much for taking time to leave your review, and it is very pleasing to hear that we were able to give you our customary 5* service.

It is important to all of us at de Havilland that we do our utmost to ensure that the process of buying a home is handled in an efficient manner, and that our clients feel at ease during what can be a very stressful process.

Rated 5 out of 5 stars

Great Service and Great New Mortgage rate

Thanks to the team at de Havilland for exceptional client service. Gosia and Neil were fantastic and easy to deal with and found me an exceptionally good fixed mortgage rate, against all odds.

I would highly recommend de Havilland, a friendly hand in stormy waters.

James, London.

2 December 2024
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Reply from de Havilland Group Ltd

Hi James, thank you for taking the time to leave your review, your feedback is great to hear.

We pride ourselves on our service standards and our commitment to always find the very best mortgage for all our clients, so it's nice to hear that Neil and Gosia were able to offer you such a good service.

We look forward to helping you again in the future.

Rated 5 out of 5 stars

Thanks you so much Mark for making our…

Thanks you so much Mark for making our dream home came true. I am greatly appreciate your advise through the process from enquires till the mortgage approved from lender.
Thanks a lot Andzelika for keeping update with mortgage deal to get the best deal. You guys are wonderful.

31 October 2024
Unprompted review
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Reply from de Havilland Group Ltd

Thank you for leaving this review. It's great to know that Mark & Andzelika have been able to give you such great service, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Andzelika and Neil were both amazing.

Andzelika and Neil were both amazing.
Helped us from start to finish in such an easy, kind and helpful way.
Have been recommending them and this whole company to everyone we know!
Thank you so so much.

13 September 2024
Unprompted review
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Reply from de Havilland Group Ltd

Thank you Jessica for taking the time to leave such a nice review for Neil and Andzelika. We always strive to do the very best we can for every client, so to hear that you have had such a great experience means that we are achieving our goal.

Rated 5 out of 5 stars

Very informative and quick response…

Very informative and quick response time.

4 November 2024
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Reply from de Havilland Group Ltd

Hi Andre

Thank you for taking the time to leave a review, and I'm glad to hear that your experience with us was 5* - don't forget that if you have friends, family or colleagues who may benefit from our advice then for each successful introduction we will make a donation to The Noah's Ark Children's Hospice.

Rated 5 out of 5 stars

Speedy. Efficient. Painless and professional...

Efficient. Painless and speedy. Everything you want and need from a broker. Neil and the team delivered again and helped secure the best deal as and when the rates dropped after securing my initial offering. What a broker experience should be. Thank you yet again!

1 November 2024
Unprompted review
de Havilland Group Ltd logo

Reply from de Havilland Group Ltd

Hi Marc,

Thank you for taking the time to leave a review. It's great to hear that Neil and the team have excelled and met your expectations.

Rated 5 out of 5 stars

Mark was really helpful and…

Mark was really helpful and understanding as first time buyers

16 October 2024
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Reply from de Havilland Group Ltd

Thank you for taking the time to leave a review Alfie. It's good to hear that Mark was so helpful.

Rated 5 out of 5 stars

Smooth process

Sarah Jane and Malgorzata were very helpful in the buying process of my shared ownership home. They made sure everything ran smoothly and paperwork was on time. Would highly recommend.

23 August 2024
Unprompted review
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Reply from de Havilland Group Ltd

Hi Anita, thank you so much for taking the time to leave your review, it's great to know that the team were able to give you such great service.

Rated 5 out of 5 stars

Best experience ever!

We have been hugely satisfied with the service received throughout our purchase process. De Havilland Group Ltd provided super efficient service, communication was amazing and all our queries were dealt with quickly. A massive thank you to Mark(our mortgage adviser).

13 September 2024
Unprompted review
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Reply from de Havilland Group Ltd

Hi Sofia & Raja, thank you for taking the time to leave your review. I'm so gad that Mark was able to help you and we look forward to hearing again from you in the future.

Rated 5 out of 5 stars

Neil M is a brilliant mortgage adviser

Neil M is a brilliant mortgage adviser, he is responsive, knowledgable and patient. I’ve been with Neil for many years now and have always received excellent service.
Thanks to De Hav and Neil for helping me navigate a sometimes challenging journey in a simple and controlled way.

2 September 2024
Unprompted review
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Reply from de Havilland Group Ltd

Thank you for taking teh time to leave your review Lee, it's great to hear that Neil and the team have offered such a great service to you over the years.

We look forward to helping you again in the future.

Rated 5 out of 5 stars

Professional and knowledgeable

Neil was so professional and led us to a way to get a mortgage so quickly.
I definitely recommend and use them in the furniture again.
Thank you.

15 May 2024
Unprompted review
de Havilland Group Ltd logo

Reply from de Havilland Group Ltd

I'm so pleased to hear that you are happy with the service that Neil has provided, and thank you for taking the time to leave your review. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Great service

The team were great in helping me secure a mortgage. It took abit off time but they were with me all the way

5 July 2024
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Reply from de Havilland Group Ltd

Hi Thomas,

Thank you for taking time to leave a review. I know that Mark encountered a few issues along the way, but I'm so glad that he and the team were able to pull through for you.

Rated 5 out of 5 stars

De Havilland Group helped me purchase…

De Havilland Group helped me purchase my first home. Many thanks to Sarah and team for the patience.

5 July 2024
de Havilland Group Ltd logo

Reply from de Havilland Group Ltd

Hi Kaye,

Thank you so much for taking the time to leave your review. we all work very hard to ensure that the service we provide meets to teh satisfaction of all our clients, and it's great to hear that Sarah and teh team have done such a great job for you.

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