I am grateful for Defy. Instead of gatekeeping care and getting tangled up in red tape, Morgan works with me to accomplish a tailor made plan of care that meets my needs. I appreciate the fact that th... See more
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4809 N Armenia Ave UNIT 220, 33603, Tampa, United States
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Marissa is awesome. All the docs are great they actually read the tests and make medical decisions and give real advice vs the test monkeys the insurance cos use.

Reply from Defy Medical

Reply from Defy Medical
I am grateful for Defy. Instead of gatekeeping care and getting tangled up in red tape, Morgan works with me to accomplish a tailor made plan of care that meets my needs. I appreciate the fact that they are educated in hormone therapy and are willing to treat according to what works best for my lifestyle (delivery methods). Traditional medicine/doctors have a far cry to go to catch up.

Reply from Defy Medical
I've been consulting with Melissa for years now and she is always caring and encouraging. We love her.

Reply from Defy Medical
It was good. I hoping once they call I can get started on the peptides asap to help my injury. I do have a compound pharmacy here in St.Pete that I get my GLP-1 from that I prefer unless Defy has another one in St. Pete. Please let me know. The visit was good

Reply from Defy Medical
Dr. Calkins was attentive to my needs and listened and together we may have uncovered something which I may have been suffering with since my thyroidectomy in 2012. Thank you for an awesome consultation Dr. Calkins and I'm looking forward to our next consultation.

Reply from Defy Medical
My provider listen to my goals and provided me with options as well as all necessary information.

Reply from Defy Medical
My consultant answered all my questions and concerns. Thank you

Reply from Defy Medical
Great communication, super fast response pertaining to my symptoms . Super fast prescription call in. Just an overall easy fast experience. Love it . Thank you

Reply from Defy Medical
Defy Medical wants to be there for you as you're suffering through menopause, but sadly they aren't equipped.
They have an active administrative team who makes sure your lab work is relevant but then their team of practitioners is quite busy: it took me weeks to book my first discussion with a nurse practitioner. Noted there aren't any female MDs, which I would expect.
Further, following my $395 consultation, we discussed many options, agreed on next steps, but then when my prescriptions came through, there was a suite of options, where some didn't align. I received a call from an administrator but she didn't know anything about their vs local order options, which was confusing. Noted that one of my prescriptions we agreed on was missing.
From a CX perspective, their platform brings you to a useless landing page that doesn't help. This business needs a turnaround!

Reply from Defy Medical
The consultation itself was excellent, however I didn't get my prescriptions neither in my basket, nor sent to my pharmacy long after the consultation. I sent an email, and needed to call 3 days after to only get to know that the consultation wasn't even checked out, and it would take up to another 48 hrs (and who knows if that's even going to be the case) for the prescriptions to be sent to the pharmacies.

Reply from Defy Medical
Easy to talk to and ask questions. Answers were very informative

Reply from Defy Medical
Beth was knowledgeable and explained things very well. She gave me suggestions and recommendations for continued treatment.

Reply from Defy Medical
Michelle, NP, was so wonderful to speak with during my intake. I made the right choice by going to Defy. I am feeling optimistic about my health and medical provider.

Reply from Defy Medical
Elizabeth Thara is a great NP that is an asset to your team. She listens to the patient in a very respectful manner. You will not find anyone better. By the way, I am a physician, so I know the caliber of professional she is.

Reply from Defy Medical
My first consult went very well, Megan was great, very thorough and explained things very clearly, offering well thought suggestions.

Reply from Defy Medical

Reply from Defy Medical
I recently became a patient of Defy Medical and so far my experience has been a positive one. The staff I have dealt with have been very welcoming and helpful. I will update my experience in a few months.

Reply from Defy Medical
Best consultation I’ve ever had since being on bhrt! She was very thorough and answered all my questions! Thank you!🙏

Reply from Defy Medical
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