Deepvalleyfurniture Reviews 

35
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting that items arrive on time and are often assembled efficiently by polite and helpful staff. Reviewers frequently highlight the professionalism and friendliness of both showroom and delivery personnel, who ensure a smooth and pleasant interaction. Many consumers are highly satisfied with the product quality, describing furniture as solid, well-made, and offering excellent value. The overall service is consistently rated as excellent, with easy ordering processes and great communication from start to finish. Customers appreciate that delivery teams often take away packaging and handle replacements without fuss, contributing to a stress-free experience.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, consistently reporting efficient and on-time... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness and friendliness... See more

Product

People report positive experiences with product, consistently praising the high quality and solid... See more

Service

Users describe positive interactions with service, consistently rating it as excellent and five-star.... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high standards and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found just the furniture we wanted at the store. Had the premium delivery service which was great, two very helpful lads, John and Phil, unfortunately there were a couple of blemishes on the front Fo... See more

Company replied

Rated 5 out of 5 stars

Friendly customer service from Kevin. No pressure to buy and very helpful with all enquiries. Live local so were able to collect the same day, top quality dining table at a great price. Packaged well... See more

Company replied

Rated 5 out of 5 stars

Great bargains - we were looking for a new wardrobe - got a brilliant Black Friday deal! Went on to buy several more pieces. Delivery was expertly done from the 2 fitters. Quick and efficiently ass... See more

Company replied

Rated 5 out of 5 stars

Very rarely these days it’s a pleasure to deal with a company. Showroom staff very helpful and efficient. Delivery on time and furniture put together quickly and calmly. Nothing too much trouble an... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.7

All reviews

(35)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great showroom very helpful friendly…

Great showroom very helpful friendly staff.
Items delivered efficiently and on time.
Nice to shop at a local store.

1 May 2026
Unprompted review
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Reply from Deepvalleyfurniture

Hi, thank you so much for reviewing us! It's great to know our customers appreciate our showroom and service. We look forward to welcoming you again next time.
Best wishes from us all at Deep Valley Furniture Co.

Rated 5 out of 5 stars

Very helpful staff in the shop

Very helpful staff in the shop.
The delivery men were amazing, bringing the furniture through a small, awkward entrance without a problem.

30 April 2026
Unprompted review
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Reply from Deepvalleyfurniture

Thank you for your kind words in support of our team members not only when making your purchase but also when delivered to your home. Service with a smile costs nothing, but can make all the difference!
Best wishes from the Deep Valley Furniture team!

Rated 5 out of 5 stars

Their oak furniture is solid

Their oak furniture is solid, made here in the UK about 5 miles from where we live, and is finished beautifully. We discovered these guys 5 years ago and have bought everything from them since. Proper furniture. Not IKEA. Not MFI (remember them?). We walk the showroom, order it and it gets delivered. They have very high standards always. I got my oak study bookcase delivered this morning by 2 quick and polite guys. Thank you. 👍

29 April 2026
Unprompted review
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Reply from Deepvalleyfurniture

Hi Dom, thank you so much for your support and desire to share your good experience with others. It really does make all the difference to local businesses like ours.
Kind regards from all at Deep Valley Furniture Co.

Rated 5 out of 5 stars

Very good selection of furniture

Very good selection of furniture . We have bought several cabinets and drawers sets previously and were pleased with the swivel tub chair we have just had delivered. Good communication from order to delivery with friendly staff.

15 April 2026
Unprompted review
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Reply from Deepvalleyfurniture

It's lovely to receive such great feedback from our very loyal customers. Many thanks and we look forward to welcoming you again sometime!
Kind regards, the Deep Valley Furniture team.

Rated 5 out of 5 stars

Great store to deal with.

Great store to deal with.
Furniture was delivered on time

10 April 2026
Unprompted review
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Reply from Deepvalleyfurniture

Hi Derek, we are very grateful for your review, it means a great deal to know our customers find us a pleasure to deal with.
Best wishes from the Deep Valley Furniture team.

Rated 5 out of 5 stars

Very helpful showroom staff

Very helpful showroom staff
Delivery was arranged to suit me and came on time,
Great service

8 April 2026
Unprompted review
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Reply from Deepvalleyfurniture

Thank you Johanne for your comments and five stars, very much appreciated by us all at Deep Valley Furniture.

Rated 5 out of 5 stars

Found just the furniture we wanted at…

Found just the furniture we wanted at the store. Had the premium delivery service which was great, two very helpful lads, John and Phil, unfortunately there were a couple of blemishes on the front Found on unpacking. The company replaced the unit without any fuss. Great service. Would recommend them to anyone without hesitation.

24 March 2026
Unprompted review
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Reply from Deepvalleyfurniture

Good afternoon Mr Adams, thank you for your very kind review and the all-important 5 stars! I have passed on your appreciation to John and Phil and I hope we can help you with your furniture needs again in the future.
Best wishes, Steve (Showroom Manager, Deep Valley Furniture Co)

Rated 5 out of 5 stars

We were very impressed with Deep Valley…

We were very impressed with Deep Valley from the start. Their showroom is excellent with friendly staff.
We found the bedroom furniture that was just right for us. Quality and workmanship is first class.
The delivery arrived on time and the guys assembled it and left everything clean and tidy.
Would definitely recommend and buy from again.

2 April 2026
Unprompted review
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Reply from Deepvalleyfurniture

Good morning Mr Stocks, thank you so much for taking the time to post a review and award us 5 stars! We are delighted you found our products, showroom and service to your liking and hope you enjoy your new furniture for many years to come.
Best wishes from us all at Deep Valley Furniture Co.

Rated 5 out of 5 stars

Great service

I am always unsure about buying furniture online but on this occasion I need not have worried. The whole experience has been exceptional. Ordering was easy with great communication, the delivery was right on time and the guys were polite and efficient. The furniture is wonderful quality and really finishes off our newly refurbished bedroom. I highly recommend Deep Valley Furniture Company. Many thanks.

19 March 2026
Unprompted review
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Reply from Deepvalleyfurniture

Thank you Mr Hicks for your very kind review. It's great to know our ordering, planning and delivery processes work well for our customers. We sincerely hope you enjoy your new furniture for many years to come and look forward to serving you next time.
Best wishes from us all at Deep Valley Furniture Co, Bideford

Rated 5 out of 5 stars

Bedroom furniture.

Bedroom furniture delivered today. Delivery men very polite and efficient. Furniture is lovely quality. Excellent service.

20 February 2026
Unprompted review
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Reply from Deepvalleyfurniture

Thank you Mrs Ogden for your very kind review, it is very much appreciated.
Best wishes, the DVFC team.

Rated 5 out of 5 stars

Lovely solid oak bookcase delivered…

Lovely solid oak bookcase delivered today by this local company . Delivery men most careful and considerate and friendly . Five star service . 👌

20 February 2026
Unprompted review
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Reply from Deepvalleyfurniture

Hi Carolyn, thank you for your kind feedback and 5 stars! We're delighted you are happy with your buy and that we took great care during the delivery.
Best wishes, the DVFC team.

Rated 5 out of 5 stars

Delivery men very friendly and helpful…

Delivery men very friendly and helpful staff in shop very informative and helpful, very friendly staff and excellent service

11 February 2026
Unprompted review
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Reply from Deepvalleyfurniture

Hi Theresa, thank you so much for taking the time to post such a lovely review. We're delighted you are so pleased with how our team have treated you from store visit to delivery. We look forward to helping you again in the future!
Kind regards, DVFC team.

Rated 5 out of 5 stars

Very helpful and a great service…

Very helpful and a great service throughout. Delivery excellent.

6 February 2026
Unprompted review
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Reply from Deepvalleyfurniture

Hi Mr Yendole,
Thank you for your very kind review of our service, it really is appreciated.
Best wishes, the DVFC team.

Rated 5 out of 5 stars

Ordered in the shop

Ordered in the shop, assistant helpful. All done very quickly. Drivers delivered on time and were pleasant. Happy with TV unit, looks well made and solid.

4 February 2026
Unprompted review
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Reply from Deepvalleyfurniture

Thank you Sally for your very kind 5-star review! It is reassuring to know all our efforts are appreciated.
Best wishes, the DVFC team.

Rated 5 out of 5 stars

What more could you want!…

Thank you great service in the store and delivery men polite cheerful and helpful
Chairs comfortable and just the right colour
Well done!!

4 February 2026
Unprompted review
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Reply from Deepvalleyfurniture

Thanks ever so much for sharing your experience. We are delighted that you found everything was how you would expect it to be. We look forward to helping you again in the future.
Kind regards, the DVFC team.

Rated 5 out of 5 stars

Nice customer service

Nice customer service, delivery was fast. The delivery guys were polite and placed our book shelf where we wanted it.

29 January 2026
Unprompted review
Deepvalleyfurniture logo

Reply from Deepvalleyfurniture

Thank you for your kind comments. We are delighted you are pleased with our standard of service and to award us 5 stars too!
Kind regards, DVFC team.

Rated 5 out of 5 stars

Delivery and assembly of wardrobe.

Delivery and assembly of wardrobe was excellent and stress free.

15 January 2026
Unprompted review
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Reply from Deepvalleyfurniture

Thank you very much for your kind review, we are delighted you were pleased with our service.
Kind regards, DVFC team.

Rated 5 out of 5 stars

Excellent company, who keep you informed …

Another great delivery of our oak wardrobe, excellent staff who keep you informed, quick and very reasonable delivery cost, wardrobe looks lovely, our second purchase from this company, delivery /installers very polite and did a great job

21 January 2026
Unprompted review
Deepvalleyfurniture logo

Reply from Deepvalleyfurniture

Good morning, thank you for your very kind comments and five star review! It's good to know our systems for customer communication and delivery worked well for you. We look forward to serving you again in the future.
Kind regards, the DVFC team.

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