Your responsive action in ensuring that the money reached to the recepient is reassuring, dispelling any apprehensions that what i sent may end up to nothing. A heartwarming experience that you didn't... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had wonderful support in case of updating my profile information. Only few points can be improved from my point of view. 1. I provided what I wanted to update in the first contact but I had to e... See more
Company replied
Very good service.... All the time when I transfer money it reaches down times in mins sometimes in hours some time in a day.... Only request if can transfer within few mins /Hours it would be more e... See more
Company replied
I started to use DeeMoney to transfer money from Thailand again in August 2025. My experiences was very pleasant. Not only did they update my profile swiftly by good communication, the two transfers I... See more
Company replied
Company details
Written by the company
DeeMoney is a fintech company built to make cross-border payments simpler, faster, and more dependable. For nearly a decade, we've been helping individuals and businesses move money across borders with confidence. Today, we process millions of transactions each year, supporting customers through a system that is both efficient and reliable. We operate under a full suite of licenses from the Bank of Thailand, including International Money Remittance, Money Exchange, and E-Payment services. This lets us deliver a payment experience that is seamless and fully compliant. But beyond scale and infrastructure, what truly matters is how we show up for our customers. In a space that is becoming increasingly automated, we believe access to real human support makes all the difference. When a transfer needs attention, our customers can reach real people who respond, assist, and see the issue through to resolution. Not a bot. Not a ticket queue. A person. With physical presence in key locations and a team dedicated to customer care, we pair technology with accountability. Every transaction is not just processed. It is supported. Our focus has always been the same: to make moving money across borders feel clear, secure, and dependable. Every single time. DeeMoney. Where technology meets trust.
Contact info
75/78-79 Ocean Tower 2 Floor 31 Sukhumvit Soi 19 Sukhumvit Road, Klongtoey Nua, Wattana, 10110, Bangkok, Thailand
- +66 02 821 5555
- deemoney.admin@dee.money
- dee.money
4.3
Excellent
570 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience for first time
7 October 2025
Unprompted review
Reply from DeeMoney
Dear Khun Pooja Sharma
Thank you so much for trusting us with your first transfer! We’re delighted to hear you had a good experience and truly appreciate your support. We look forward to serving you again soon!
Best regards
Great for everything.very helpfull
6 October 2025
Unprompted review
Reply from DeeMoney
Dear Tin Mar Win,
Thank you for your feedback! We’re glad to hear you found our service helpful. We’ll keep working hard to make your experience even better.
Best regards.
Excellent services, reliable, good rates
DeeMoney has been my most used international money transfer service during my time working in Thailand. The rates are good, service charges are reasonable, and the staff are typically very responsive to resolving issues. I can wholeheartedly recommend their services to anyone who needs it. Thank you.
3 October 2025
Unprompted review
Reply from DeeMoney
Dear Khun Joseph Soosay
Thank you so much for your kind words and support! We’re delighted to hear you’ve had a positive experience with our rates, service, and team. Your recommendation means a lot to us, and we’ll continue working hard to provide the best service for our customers.
Best regards
Super Experience
Ink, tatty, Korn and Kan all super champion. They show very good attitude and always very helpful. That is why I always will RETURN to Dee Money ONLY to do my finance work.
Thank you always.
1 October 2025
Unprompted review
Reply from DeeMoney
Dear Khun Vikaran Shivdasani
Thank you very much for your kind words. Your satisfaction is our greatest reward, and we are committed to maintaining this standard of service.
Best regards.
Dee Money Company give me pleasure and…
Dee Money Company give me pleasure and Happy. DEE is accurately and exactly time.
So I like Dee Money so much
1 October 2025
Unprompted review
Reply from DeeMoney
Dear Khun Bo Bo
We are truly grateful for your warm and detailed review. It is rewarding to know that our efforts were recognized and that we could meet your expectations.
Best regards.
Reply from DeeMoney
Dear Khun Akhtar Hussain
We’re so glad to hear that you’re happy with our service. Thank you for your kind support!
Best regards
Very good services with the employees
Very good services with the employees. Thank you. Especially Koin
26 September 2025
Unprompted review
Reply from DeeMoney
Dear Khun Ava
Thank you for your kind words! We’re so glad to hear that our team was able to provide you with great service. Your feedback encourages us to keep delivering the best experience for our customers.
Best regards
DeeMoney has made my life so much…
DeeMoney has made my life so much easier! The app is simple to use, transfers are fast, and I really like that the fees are clearly shown upfront. The rates are fair
Thank you
22 September 2025
Unprompted review
Reply from DeeMoney
Dear Khun เมนุกา ไร,
We sincerely appreciate your thoughtful review. It brings us great joy to know our efforts made a difference in your experience.
Best regards.
Dee is accurate for exchange
DEE Money Transfer give me pleasure and Happy. I Like and Love it because DEE is accurate for exchange
22 September 2025
Unprompted review
Reply from DeeMoney
Dear Khun Bopay,
Thank you for your valuable feedback. We are delighted that you are satisfied with our service and will continue improving to serve you even better.
Best regards.
Money Transaction is really good
Money Transaction is really good. It delivered witjin minutes.👍👍
15 September 2025
Unprompted review
Reply from DeeMoney
Dear Khun Azad
Thank you so much for your wonderful feedback! We’re delighted to hear that your transaction was completed within minutes. Providing fast and reliable service is always our top priority, and your support truly means a lot to us.
Best regards.
Tried to log into my account and all…
Tried to log into my account and all its says is "expired" with no information about what to do next..useless website...will use another company for my transfers
10 September 2025
Unprompted review
Reply from DeeMoney
Dear Simon Pitt,
We’re sorry to hear about your experience and the inconvenience caused. 🙏 Our Customer Service team has tried to reach you twice by phone but was unable to get through. We have also sent you an email with the next steps for your application to help resolve this quickly.
Thank you for bringing this to our attention, and we truly appreciate your patience.
Prompt and kind response
Prompt and kind response! Thank you very much!
5 September 2025
Unprompted review
Reply from DeeMoney
Dear Ooi Chiew Seek,
Thank you very much for your kind review! We’re delighted to hear that you received a prompt and friendly response. We also truly appreciate your trust in our service. We look forward to serving you again soon.
I had wonderful support in case of…
I had wonderful support in case of updating my profile information.
Only few points can be improved from my point of view.
1. I provided what I wanted to update in the first contact but I had to explain or provide same information twice in some scene. I think it could be once.
2. I was contacted by three people of you. It would be helpful for better communication if you can provide one-stop-service by a person.
Thank you again for your wonderful support!
1 September 2025
Unprompted review
Reply from DeeMoney
Dear Hiroshi,
Thank you for sharing your feedback 🙏. We’re glad to hear that you received wonderful support during your profile update. We also appreciate your suggestions regarding streamlining communication and providing one-stop service—these are very valuable, and we will work on improving them. Your input helps us serve you better, and we truly appreciate your support!
Reply from DeeMoney
Dear Uzair,
Thank you for your feedback 🙏. We’re glad to hear that your transfers from Thailand have been fast and reliable. Your support motivates us to keep providing the best service possible!
Quick response and reliable service
Quick response and reliable service
26 August 2025
Unprompted review
Reply from DeeMoney
Dear Xiaoyao,
Thank you for your kind feedback. We’re glad you found our service quick and reliable. Your support means a lot to us! We are continuously working to make our services even better, and we look forward to assisting you again in the future. Your trust encourages us to keep improving every day.
Giving credit where credit is due.
Reading the reviews about DeeMoney left me with a VERY uneasy feeling but out of pure desperation for a service provider who would not rip me off re: fees, I decided to give them a go so that I could make up my own mind and come to my own conclusion. SO on Friday, August 22, I took the plunge and registered an account with them. From the off-set, the service was second to none. The onboarding process was made easy with the great customer service from Sarah. The process took minutes. At 3:03PM I did my first transfer of 5000 Baht from Thailand to a US account. At 3:33PM I was notified that the money had been transferred to the US recipient. As it was early morning in the US I could not confirm the transfer until they opened. At 8:30PM the service provider notified me that the funds had been deposited and received. It had literally taken 30 minutes for the transaction to be processed and completed. Well done DeeMoney!! I will continue to use your services until I have reason not too which will hopefully never happen.
PS: I took advantage of the "no-fees" promotion and REALLY scored. Thank you.
22 August 2025
Unprompted review
Reply from DeeMoney
Dear Andrew Billingham,
Thank you so much for your detailed and positive feedback 🙏. We’re thrilled to hear that your experience with DeeMoney exceeded your expectations, from the easy onboarding with Sarah to the fast and seamless transfer. We’re also glad you could take advantage of our no-fee promotion. Your trust and support mean a lot to us, and we look forward to serving you for all your future transfers!
Very impressive transfer services
I started to use DeeMoney to transfer money from Thailand again in August 2025. My experiences was very pleasant. Not only did they update my profile swiftly by good communication, the two transfers I made also went through quickly, one almost instantly, and the other one within an hour. I also took the advantage of the fee-free promotion they offered. I would highly recommend their service for transferring money from Thai banks to other countries.
22 August 2025
Unprompted review
Reply from DeeMoney
Dear Jess Grimshaw,
Thank you so much for your wonderful feedback! 🙏 We’re delighted to hear that your experience with DeeMoney has been pleasant and efficient, from swift profile updates to fast transfers. We’re also glad you could take advantage of our fee-free promotion. Your recommendation means a lot to us, and we look forward to serving you again!
Everything I have transferred has gone…
Everything I have transferred has gone fast and if there is problem, refund is done in a timely manner
19 August 2025
Unprompted review
Reply from DeeMoney
Dear MMCotten,
Thank you for your feedback 🙏. We’re glad to hear that your transfers have been fast and that refunds are handled promptly when needed. Your trust and support mean a lot to us, and we remain committed to providing reliable and efficient service.
Money transfer is many delay
Money transfer is many delay. I think you should look into Western Union money transfers because their system is so good that you can transfer money to any bank in Myanmar within 1 minute.
12 August 2025
Unprompted review
Reply from DeeMoney
Dear Consumer,
Thank you for sharing your feedback. We’re happy to clarify that your transaction was processed on time, and the brief wait was due to a bank holiday, which our support team had informed you about.
We truly appreciate your understanding and are pleased we could complete your transfer promptly once banking services resumed. If you need any further assistance, our support team will be more than happy to help.
Excellent Service and Nice staff
13 August 2025
Unprompted review
Reply from DeeMoney
Dear aroondaykin ratnitiskul,
Thank you for your kind words! 🙏 We’re delighted to hear that you had an excellent experience and found our team helpful. Your feedback encourages us to keep providing the best service possible.
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