Dec's Pets Reviews 

1,527
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really good website, products organised by category, descriptions and reviews attached. I ordered Nodens large breed dog food. My dogs are picky eaters, would often leave food behind. They are d... See more

Company replied

Rated 5 out of 5 stars

Excellent service! My order arrived very quickly, and the products are of great quality. I'm very happy with my purchase and would definitely recommend Dec's Pet. I'll be ordering from them again.

Rated 5 out of 5 stars

Everything about Dec’s Pets is great. From the warm welcome, to the advice given for each of my 3 rescue dogs. The range of products in store including herbal remedies like Dorwest range, mentioning... See more

Company replied

Rated 5 out of 5 stars

Very prompt delivery of goods. All were packed carefully and ensured nothing leaked from dog shampoos etc. Ownen contacted me to explain one item wasn’t available and refunded the cost straight away.... See more

Company details

  1. #4 of 17 best companies in Pet Store
  2. #3 of 10 best companies in Animal Feed Store
  3. #2 of 13 best companies in Pet Supply Store

Written by the company

Dec’s Pets is a family run business which started operating in October 2018. We are a Specialist Pet Care Retailer catering for all your pet care needs.


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You should know

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,527)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick ordering

I ordered a gift for a friend who just had gotten a puppy. I ordered at 10am, and it was delivered to Cork the very next day. I love this and can't recommend them enough.

Fast, friendly service. I didn't have to use their customer support, so I can't say anything about that.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, amazing quality product. I could not recommend Decs Pets highly enough, spoke to Anna recently before putting in our most recent order and she was so friendly and helpful about the food for our puppy. Thank you so much

14 November 2024
Rated 5 out of 5 stars

Fantastic service and great variety of dog food

Just got my delivery of Nodens dry dog food, my dog adores this food. Delivery was very fast, thanks Joe for throwing in the little extras , Lottie and Seamus love their little toys that was such a nice touch. Can't reccomend Decs Pets enough such a friendly family running the shop and packed with everything you could want for your pet. Great service 🫠

5 November 2024
Unprompted review
Rated 5 out of 5 stars

What can I say???

What can I say? Excellent service. With the arrival of a new pet and in need of some urgent supplies I ,for the first time, ordered online and had a prompt delivery with a smile. So nice to deal with people who are passionate about their business and the needs and welfare of our treasured pets. You deserve every star ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. Thank you.

24 October 2024
Rated 5 out of 5 stars

Helpful staff

Everyone is so helpful and warm in the shop in person. Ordering online is so simple and efficient. You can tell this is a business that people really care about.

22 October 2024
Rated 5 out of 5 stars

Fantastic,I always choose Dec’s Pets…

Fantastic,I always choose Dec’s Pets for gifts for friends dogs as I know the quality of the products is incredible and that I can have the items delivered easily without worrying if it will arrive or not. I purchased two of the latest Kong toys Dec’s Pets have started to stock and feedback from my friend was both is dogs love them 😊

25 September 2024
Rated 5 out of 5 stars

Great service

Always try and support local or Irish businesses, Dec's pets were extremely promt with delivery, and even put in some extra free treats for my dog which is a lovely special touch. Would highly recommend. Great service

11 October 2024
Unprompted review

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