Battery replacement locked VW radio. Code handwritten in manual by previous owner did not work. Researched and found this site. Seems to be lowest price. Received code, but it was the same as the one... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I previously rated this with 1star as the code I was sent didn’t work and my request for a refund went unanswered. However, I’ve now been sent a different code and this has unlocked the radio, so than... See more
Company replied
I read the one star reviews and was a bit sceptical but as the five star reviews were so good.I thought I would give it a try.I brought code at about 8 at night they asked for picture of code on vw st... See more
Just used this one after reading the Trustpilot reviews, for my old Ford Galaxy radio. First try worked perfectly, despite what looked like it might be an incompatible serial number I gave to the web... See more
Company details
Written by the company
DecodeMyRadio.co.uk provides instant radio unlock codes for thousands of vehicles, this includes: Ford, Volkswagen, Renault, Nissan, Fiat, Audi, Skoda, SEAT, Honda & Dacia. Online since 2005 we have helped thousands of customers recover their lost radio codes, saving time and money. Our service is 100% online, secure and guaranteed – just enter your radio serial number to get started. Decode My Radio is a trading name of Plasmatize Media Ltd, registered in the UK (Company No: 07190192).
Contact info
Suite 2, Fortuna House, 88 Queen Street, S1 2FW, Sheffield, United Kingdom
- support@decodemyradio.co.uk
- decodemyradio.co.uk
4.3
Excellent
902 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 30% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Big thank you! It worked!
6 December 2025
Unprompted review
Had my doubts but it worked
5 December 2025
Unprompted review
Good job honestly gve me code straight…
Good job honestly gve me code straight way thx
5 December 2025
Unprompted review
Well worth the money
I read the one star reviews and was a bit sceptical but as the five star reviews were so good.I thought I would give it a try.I brought code at about 8 at night they asked for picture of code on vw stereo.i sent I received a message saying they would send one within 24 hrs,received it in less than an hour and I input in to stereo an worked straight away excellent service
2 December 2025
Unprompted review
Code was a few hours late to getting to…
Code was a few hours late to getting to me but it did work when I got it
1 December 2025
Unprompted review
Instant code work great
Instant code work great. First time stress free everything done from my phone. Quick and secure payment. Highly recommend
28 November 2025
Unprompted review
amazing easy ,superb service
amazing easy ,superb service, ford dealership wanted to charge me 125£ for code saying the car needs to stay there and they need to send email to usa blabla. very simple process to get code and very cheap
27 November 2025
Unprompted review
Reply from Decode My Radio
Thank you so much for the 5 star review! We really appreciate your support 🙌
Trustworthy and reliable!
I was a little sceptical about paying for a code to unlock my radio but I’m very pleased that I trusted the reviews. The code was available within minutes and I now have a working stereo 😀
27 November 2025
Unprompted review
Reply from Decode My Radio
Thank you so much for the 5 star review! We really appreciate your support 🙌
Just got a code for my radio in my Audi…
Just got a code for my radio in my Audi and got it within seconds very pleased with how quick it was and now I have a working radio
24 November 2025
Unprompted review
Reply from Decode My Radio
Thank you so much for the 5 star review! We really appreciate your support 🙌
The code doesn't work
The code doesn't work. No one respond to my emails since 3 working days.
They responed to the review, but on email no solution was provided.
24 November 2025
Unprompted review
Reply from Decode My Radio
Hello,
Sorry to hear your radio code isn’t working. Don’t worry - we guarantee to either provide a working replacement or issue a full refund.
Please get in touch with us via email: support@decodemyradio.co.uk so we can further assist.
Many Thanks, DecodeMyRadio Team.
Quick and easy to use
Quick and easy to use. They give instructions on how to get the code needed and getting your unlock code comes back within seconds as well! My mechanic entered the wrong code 1st, so we had to do it again, but they were happy to refund the 2nd payment made. Got back to me quite quickly as well. Great service!
20 November 2025
Unprompted review
Reply from Decode My Radio
Thank you so much for the 5 star review! We really appreciate your support 🙌
Entered my serial number and had a code…
Entered my serial number and had a code within seconds highly recommend
15 November 2025
Unprompted review
Reply from Decode My Radio
Thank you so much for the 5 star review! We really appreciate your support 🙌
Very easy and with reasonable price
Very easy and with reasonable price
15 November 2025
Unprompted review
Reply from Decode My Radio
Thank you so much for the 5 star review! We really appreciate your support 🙌
The code did not work.
15 November 2025
Unprompted review
Reply from Decode My Radio
Hello,
Sorry to hear your radio code isn’t working. Don’t worry - we guarantee to either provide a working replacement or issue a full refund.
Please get in touch with us via email: support@decodemyradio.co.uk so we can further assist.
Many Thanks, DecodeMyRadio Team.
Did it in 3rd try 😬 code is correct…
Did it in 3rd try 😬 code is correct sended from 1st time 👏
15 November 2025
Unprompted review
Reply from Decode My Radio
Thank you so much for the 5 star review! We really appreciate your support 🙌
fake cod ilboss
12 November 2025
Unprompted review
Reply from Decode My Radio
Hello,
Sorry to hear your radio code isn’t working. Don’t worry - we guarantee to either provide a working replacement or issue a full refund.
Please get in touch with us via email: support@decodemyradio.co.uk so we can further assist.
Many Thanks, DecodeMyRadio Team.
Top value top service
From start to finish i was very impressed and very pleased with decode my radio
Thanks guys you are worth your weight in gold 👍
8 November 2025
Unprompted review
Reply from Decode My Radio
Thank you so much for the 5 star review! We really appreciate your support 🙌
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.