poor customer service. tried purchasing 3kg dumbells online. whilst the app says the product will be delivered the next day, it took almost 4 days still the product wasnt delivered. they cancelled the... See more
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Decathlon.in is your one stop shop for buying sports goods online in India. We are B2C now, open for all to buy sports products at an extremely affordable price.
Contact info
562157, India
- decathlon.in
After 4 days they cancelled my order bad
After 4 days they cancelled my order bad
Products are good and worthy to buy
Products are good and worthy to buy. And service by miss kanimma was wonderful 😊👍🏻. Looking forward to buy more..
I had a great experience in riding the…
I had a great experience in riding the cycles and skates and mainly I have tried the cricket here practically.
Yeah I learned with new sports cloths…
Yeah I learned with new sports cloths and enjoyed with decathlon. I enjoyed to play cricket with 0-3 yrs cricket bat and ball
I enjoyed exploring the store overall…
I enjoyed exploring the store overall and my favourite sports playing here were Cricket,Basket ball,Table tennis
I enjoyed the cloths and the sports…
I enjoyed the cloths and the sports mainly the treeking kids
I have a great experience with mansi
I have a great experience with mansi
I bought a winter jacket here
I bought a winter jacket here. Lokeshwaran assisted me with the purchase and helped me choose a good one. Thank you for the great service.
I feel like wow after using the product
I feel like wow after using the product
Mannerless Sales people
Was trying out trekking shoes in Decathlon Coimbatore and the sales guy arrived to load a rack in front of me standing inches away. No concept of personal space. Asked him to move, he moved and came back to the spot in 5 seconds . Do they want a sale to happen or not?
The staff are mannerless . Tried getting others to sell me treking gear. They just pointed in some random direction or tried to tell others to show me stuff. Anyway went to woodland and got myself a good quality trek shoe with courteous sales guy showing all options
Decathlon should quit having part time college going kids as sales people or train them well. They have created the awe factor in their stores with mediocre products ( not easy to do) but the sales people ruin the experience
Decathlon is looting indian customers
I live in Europe, and I shopped in decathlon india, it's not same. Even policies are different. On the name of clearance they are making products non returnable. There's no convenience of online shopping where you order small and medium size Jacket to check your fit and after delivery you come to know that the product cannot be returned, A jacket worth 3000 rs. I would recommend people to avoid decathlon as a brand in India. There quality gets poor here and customer service is pathetic, they don't even want to listen to customer. In my case I ordered two jackets one with S and M , I wanted to return S because and keep M size., customer care executive told me you need to keep both because the product is non returnable. In europe there's standard 14 days return on all online orders whatever you buy except for hygiene related products but in India they are just playing around with policies to loot indian customers. Boycott decathlon from india
Thanks team sport for your support in…
Thanks team sport for your support in choosing the best soccer shoes. Appreciate the type of information and detailing done for better understanding and to make the right choice.
Very bad experience i purchase a…
Very bad experience i purchase a product from decathlon but it's a little short for me then I also purchased a bigger size of that product but till now my return have not done from your side....till now I call decathlon customer care for 4th time but didn't get resolve when I call them they told me that between 72 hours return delivery boy pick the product from me but till now product is laying but they didn't take any ownership i swear I will not buys any product which related with decathlon..I am very upset....very very very baad experience..
Good service security staff SGS mall…
Good service security staff SGS mall Decathlon shop very helping people Good language my Helping
@chandani Shaikh
The most pathetic customer service on…
The most pathetic customer service on earth.
I ordered 2 jackets by watching…
I ordered 2 jackets by watching instagram promotion..and it was quite expensive the one i bought..delivery was pathetic...while giving the delivery of it,delivery guy didnt even bother to go to the location which was mentioned there(already very famous landmark) rather he called us to come somewhere he parked his bike..then somehow when we find the jackets to be not of the right size,i put the order to return,till today no one came to take the delivery return .Everytime the courier company is updating that consignee is not available withoit even contacting or trying to visit the place..i didnt want the money back..its just the exchange that too for size reason still i didnt get the proper services ..finally after waiting for such a long we adjusted to wear though whatever the size it was...really team needs to work on delivery services...its just a pain...wont order any other stuff ever.
I have purchased 7 item's of clothes and they sent 5 and after providing all the required details about missing items they are not responding.It seems they cheat customer by send short items in order.
My experience is very bad items sent 5 instead of 7 and a home Gym delivery delayed to make me cancel the order.
Worst customer service
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